Klass - Affinity Sterling Mills Reviews 

121
TrustScore 4.5 out of 5

4.6

Affinity Stirling Mills, Unit 40, FK13 6HQ The Devon Way, Tillicoultry, GB


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Rated 5 out of 5 stars

Good company had quite a lot of dresses trousers shirts and tops over last few weeks Disappointed with one top not sewn correctly around top emailed and told them no response this is only item had... See more

Rated 5 out of 5 stars

Beautiful clothing at a reasonable price. I saw this one blouse and loved the colours immediately. This might not seem like a big thing but having shopped online before I knew that colours weren’t alw... See more

Company replied

Rated 5 out of 5 stars

I think it’s a very pretty dress that fits me perfectly apart from the length as I’m only 5 foot 2 but I have someone who can shorten it for me.It’s a go anywhere dress but not too flashy so I love it... See more

Company replied

Rated 5 out of 5 stars

Gorgeous clothes well made and lovely bright colours. Delivery time was excellent and look forward to wearing my lovely clothes in the summer. I will definitely order more items and the prices are v... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Clothing Store

About Klass - Affinity Sterling Mills

Written by the company

Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.

We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.

Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .

We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.

Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.

At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.

All our garments are manufactured to the highest standards using specifically sourced quality fabrics.

We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.

Our promise to you

Written by the company

Our customers are at the heart of everything we do.
Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.

Tracked 48 Hour Delivery

FREE 48 Hour Delivery On Orders Over £50

Get free 48 hour tracked delivery on all orders over £50

Contact info

  • Affinity Stirling Mills, Unit 40, FK13 6HQ, The Devon Way, Tillicoultry, United Kingdom

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4.6

Excellent

TrustScore 4.5 out of 5

121 reviews

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Replied to 87% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(121)

1,852 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy new cardi

Very pleased with style and fit.Quick delivery all good

October 15, 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good morning Ernest

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Emma - klass.co.uk

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

September 23, 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Nicky

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Sophie - klass.co.uk

Rated 5 out of 5 stars

Ordering online

Quick response on online ordering and delivered in a couple of days.

September 27, 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good morning Sylvia

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Kate - klass.co.uk

Rated 5 out of 5 stars

It came so quickly 3 days I think the…

It came so quickly 3 days I think the quality and fit were great 👍 love it

September 12, 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Barbara

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Kind Regards Sophie - klass.co.uk

Rated 5 out of 5 stars

Great top quickly dispatched brilliant…

Great top quickly dispatched brilliant price. Thank you

August 19, 2024
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Reply from Klass - Affinity Sterling Mills

Good afternoon Jean

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Emma - klass.co.uk

Rated 5 out of 5 stars

mostlyod product Reasonable price Quick…

Good product Reasonable price Quick delivery.
Sizing not as expected It was a tad 'snug'

July 9, 2024
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Reply from Klass - Affinity Sterling Mills

Good morning Carol

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Emma - klass.co.uk

Rated 5 out of 5 stars

Good value for moner

Dress fits perfectly to size

July 4, 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good morning Elizabeth

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Sophie - klass.co.uk

Rated 5 out of 5 stars

Good quality clothing first class…

Good quality clothing first class service

July 9, 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good morning Sheila

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Sophie - klass.co.uk

Rated 5 out of 5 stars

Excellent service quick delivery and…

Excellent service quick delivery and lovely comfortable fit

June 28, 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good morning Brenda

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Emma - klass.co.uk

Rated 4 out of 5 stars

Quality of material not as good as I…

Quality of material not as good as I expected.

June 26, 2024
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Reply from Klass - Affinity Sterling Mills

Good morning Christine

Many thanks for your kind review as it is greatly appreciated!

Kind Regards Sophie - klass.co.uk

Rated 5 out of 5 stars

Ordered quickly on site

Ordered quickly on site. Arrive in a couple of days

June 24, 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Christine

Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Kind Regards Emma - klass.co.uk

Rated 5 out of 5 stars

Very nice Capri trousers

Very nice Capri trousers, colour great, quick delivery.

June 19, 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Peter

Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Kind Regards Emma - klass.co.uk

Rated 5 out of 5 stars

I was looking at the tops

I was looking at the tops. There was a lovely selection and I ordered two. Delivery was very prompt.

May 22, 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Pamela

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Sophie - klass.co.uk

Rated 5 out of 5 stars

Dress order

Try helpful staff 1st class service

May 13, 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Maria

Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Kind Regards Kate - klass.co.uk

Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to navigate the site too

May 28, 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good morning Morag

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Emma - klass.co.uk

Rated 5 out of 5 stars

I love the Anna Rose range

I love the Anna Rose range. Also clothing style, quality, all very good.
Pleased with delivery time no problems if l wish to return items. Will purchase from here again.

May 20, 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Pauline

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Emma - klass.co.uk

Rated 5 out of 5 stars

Helpful staff in shop

Helpful staff in shop. Recommended I check online, as didn’t have my size in store. Did this, ordered 2 dresses, arrived 2 days later. Kept one and took the other back to shop, who credited it instantly to my card. Very happy with service and your clothes selection.

April 11, 2024
Rated 5 out of 5 stars

Class

Easy ordering quick delivery and lovely garment.
Will Order again.

April 8, 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good morning Anne

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Kind Regards Kate - klass.co.uk

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