Had looked everywhere for a wedding guest outfit and found it at your shop so was so relieved, Had lots of nice comments about it as the colours are stunning and delivery was quick.
Company replied
Location
Switch locationAlmondvale Avenue, EH54 6QX Livingston, West Lothian, GB
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See what reviewers are saying
I was disappointed that the dress wasn't available instore. However the sales assistant suggested trying online. By doing this I found exactly what I was looking for. I couldn't be more pleased. The o... See more
Company replied
Disappointed with staff experience. Had to return faulty cardigan after many emails to head office and warehouse. Hayley was helpful there but buttons on cardigan are too big for buttonholes hence cau... See more
Company replied
Visited the store in Livingston this week with my mum. She was looking for an outfit for a wedding. The manager Linda was very welcoming and provided a first class service giving mum some ideas of sui... See more
Company replied
Company details
About Klass - Unit 83 Livingston Designer Outlet
Written by the company
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Written by the company
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
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Contact info
Almondvale Avenue, EH54 6QX, Livingston, West Lothian, United Kingdom
Get 15% Off Your First Order
4.6
Excellent
31 reviews
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This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 24 hours
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my dress for far to long But very easy…
my dress for far to long But very easy store return
July 16, 2023
The ladies are so friendly and help me…
The ladies are so friendly and help me choose what I need and give an honest opinion in how I look when I try on clothes love this shop
June 21, 2023
It is a great place to shop in
It is a great place to shop in. The staff are so helpful and attentive and a great variety of goods to choose from
May 10, 2023
Reply from Klass - Unit 83 Livingston Designer Outlet
Good afternoon Catherine
Thanks for taking the time to write a review. We are so pleased that you find this with our staff. We are so grateful for your kind review and we really hope that we can welcome you back to shop with us again soon.
Kind Regards Emma - klass.co.uk
Lovely friendly, helpful staff
Lovely friendly staff who advised me on styles for a wedding. I had to use mail order to get the size I needed
April 19, 2023
Extremely helpful staff
March 27, 2023
Very good selection of clothes and…
Very good selection of clothes and extremely helpful staff
March 23, 2023
Reply from Klass - Unit 83 Livingston Designer Outlet
Good morning David
Many thanks for your kind review as it is greatly appreciated!
Kind Regards Kate - klass.co.uk
Staff where excellent
Visited this location staff went out of their way to help me although they did not have my size in the dress but helped me order it on line
February 19, 2023
Reply from Klass - Unit 83 Livingston Designer Outlet
Good afternoon Anne
We really appreciate you taking the time to write a review so thank you for sharing your kind words. I hope we can welcome you back again soon.
Kind Regards Sophie - klass.co.uk
The staff at the shop were fantastic…
The staff at the shop were fantastic when having to return the dresses as sizes were a bit neat 😕.
February 17, 2023
Reply from Klass - Unit 83 Livingston Designer Outlet
Good morning Patricia
Thanks for taking the time to write a review. We are so pleased that you found our staff fantastic. Thank you for your kind words and we hope to welcome you back again soon.
Kind Regards Sophie - klass.co.uk
Pleased with prompt service provided by Klass.
y order was dispatched very quickly which was really good. I ordered 2 tops sizes 14 and 16 for choice of fit. The tops were of really good quality and would have been really warm. However unfortunately I have had to return them as the 14 was still a bit too big.
February 17, 2023
Fabulously fast delivery and beautiful clothes
Was in the shop yesterday and they didn't have my size so the friendly staff recommended ordering online. Less than 24 hours after ordering, the dress was with me. Beautiful clothes, good prices and great service. This is my first experience of Klass and it won't be my last.
February 11, 2023
Unprompted review
Reply from Klass - Unit 83 Livingston Designer Outlet
Good afternoon
It is great to see that you have had an enjoyable first shopping experience with us so thank you for letting us know. We are so sorry that you was unable to get your store but great that you shopped online with us. We are so pleased that you feel this way about our range and staff and we look forward to welcoming you back to store and online in the future.
Kind Regards Sophie - klass.co.uk
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