KMC Legal Reviews 

310
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, friendly, and consistently available throughout property purchases and sales. Consumers note that the overall service is smooth, efficient, and significantly reduces the usual stress of moving home. However, some customers also noted issues regarding severe communication delays and a complete lack of response to important emails. A few reviewers experienced frustrating setbacks, mentioning that specific administrative problems and property title oversights were handled poorly by staff. These individuals felt unsupported during critical moments, which added unnecessary anxiety to their transactions.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional, efficient, and... See more

Service

Customers had positive experiences with service, highlighting efficient communication and a smooth moving... See more

Customer service

Users describe positive interactions with customer_service, highlighting exceptional and efficient... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt communication and... See more

User experience

Clients share positive opinions on user experience, describing the process of buying and selling as smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've just completed on our sale/purchase with Rachael Fryer and honestly could not have asked for a better Conveyancer to deal with. From start to finish Rachael kept in touch with us, supported us t... See more

Rated 5 out of 5 stars

After a slow start with our previous conveyancer, Suzanne of KMC Legal took over. Suzanne was quick and efficient but never too busy to answer our queries in layman's terms for us. It quite suddenl... See more

Rated 5 out of 5 stars

Joanna Walker/KMC Legal was fantastic start to finish for my purchase. Everything went incredibly smoothly and Joanna always had time to answer any questions or support - which was very much appreciat... See more

Rated 5 out of 5 stars

Repeat customer with KMC after my first purchase with them was fully completed in under 8 weeks after offer acceptance. This time around was a sale managed by Dean at KMC and another great service at... See more


Company details

  1. Conveyancer

Written by the company

KMC Legal is an emerging and forward-thinking law firm carrying out property transactions across London, Liverpool, Wales, Cheshire and the North West. Founded by estate agents, KMC Legal specialises in conveyancing services for estate agents and those focused on getting their property transaction completed as soon as possible. Delivering an unparalleled level of service to clients whilst making sure that everyone is kept updated on the progress of the case – Welcome to the future of conveyancing.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

310 reviews

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No recent history of asking for reviews

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Replied to 20% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(310)

69 reviews in the last 12 months

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Rated 5 out of 5 stars

Kirsty Hudson in The Hale office…

Kirsty Hudson in The Hale office carried out the conveyancing for our recent house sale and purchase. She was always available, very informative and provided excellent professional support. I highly recommend. We were extremely happy with the service Kirsty provided.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

We felt that Kieran was constantly…

We felt that Kieran was constantly available, on the ball and helped to drive the process through. He was always approahable, helpful and we are both extremely grateful for his efforts.

Kindest,

Peter & Dominika

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

This is the second time I've used KMC

This is the second time I've used KMC, once for a stand alone sale, the second for a purchase. Dean McAfee handled my case and was excellent. He is incredibly thorough, and made sure I was appraised of any issues and explained things without jargon. Highly recommended

July 6, 2026
Unprompted review
Rated 4 out of 5 stars

Dean McAfee from KMC Legal was…

Dean McAfee from KMC Legal was fantastic start to finish for my purchase. Everything went incredibly smoothly and Joanna always had time to answer any questions or support - which was very much appreciated by an anxious and clueless first time buyer! Would 100% recommend.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

I used KMC Legal to advise me through the mine field of selling a house with a lease attached

I used KMC Legal to advise me through the sale of my mums property after her death in 2025.
All I can say is thank you so much Dean McAfee for all you support and advice through what ended up to be a very long and complicated process thank you for all your patience I’m sure you must have been tested to the limits at times due to the buyers solicitors going through the solar panel lease with a fine tooth comb your professionalism shone through throughout the whole process.
I would highly recommend your services to family and friends and will be returning myself if I ever decide to move.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

House sale

Selling my dad’s house as he’s moved into a care home. Joanna and her team were fantastic throughout the process. Communication was very good - phone calls and emails were answered and replied to quickly. The portal KMC use is also a great way to see where your case is up to. Would highly recommend

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

After a very rocky start with the firm…

After a very rocky start with the firm with two of my assigned solicitors taking a long leave of absence, and nobody seeing to my matter in the meantime, Kieran really stepped up and got things moving. I had previously been told our completion date wasn't achievable but he got everything turned around in a week and a half. I think we would have lost our sale if it hadn't been for him. Thank you Kieran!

June 26, 2026
Unprompted review
Rated 4 out of 5 stars

Easy for me as a customer

My experience with KMCLegal was good but not perfect. There was some early confusion about which address to use for paperwork and some items had to be sent twice. Once the actual conveyancing started Kirsty Hudson was very good and answered all questions and supplied all assistance without any delays or problems. Very happy with the end result.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great for buying first home

Kirsty Hudson was our solicitor for our purchase of buying our first home. She was absolutely fantastic! Any questions, which there was a lot of them, were answered - quickly too! We never had to wait long for a reply, which made it really easy! Very professional service, easy to communicate and such an easy process to buy a house! Thank you, especially Kirsty:)

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

Inaccurate paperwork and big additional charges not disclosed

I went with these solicitors after a recommendation by my mortage advisor. I would seriously avoid. Multiple inaccuracies in paperwork, no explanation of the house buying process and an extra 50% added to the overall bill without my consent or knowledge. Completely understand that there are always additional charges, but to not be made aware of them until you receive the bill is unacceptable. When trying to dispute these charges it came across as me being inconvenient to them. After spending hours re reading through paperwork, highlighting mistakes and paying an additional 50% extra during one of the most stressful times of my life,I wish i had done more research into this company. There only saving grace was that they were relatively quick at getting things done. Please don’t make the same mistake I did.

April 13, 2026
Unprompted review
KMC Legal logo

Reply from KMC Legal

Thank you for taking the time to share your feedback.

Unfortunately, based on the information provided, we have been unable to identify you as a client of KMC Legal, and we have no record that matches this review. We would genuinely welcome the opportunity to investigate the matters you’ve raised, including the concerns regarding additional charges and paperwork, to establish what has happened.

Please could you contact us directly at your earliest convenience with your full name and property address (or matter reference), so we can carry out a full review and respond appropriately.

We are committed to providing a professional and transparent service to all of our clients, and we would appreciate the opportunity to look into this further.

Rated 5 out of 5 stars

After having sold previous properties…

After having sold previous properties with numerous solicitors over the years and experiencing a less than satisfactory service I can honestly kmc legal have been brilliant.every communication was replied to with the same working day by Kirsty Hudson who also gave a honest and direct reply. Something that seems to be sadly missing in these modern times . Im due to be purchasing some properties soon and will definitely be contacting kmc and Kirsty soon .

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

KMC Legal

KMC Legal - Kirsty Hudson
Helped me purchase my first property, was very helpful and explained anything I needed to know, all went very smoothly, great communication.
Definitely recommend and would use again.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

They were able to help me and assist me through the whole process. The app helps know where you are in the process too.

June 8, 2026
Unprompted review
Rated 1 out of 5 stars

Worst conveyancing firm I have ever…

Worst conveyancing firm I have ever used to buy a property. They were incompetent (made mistakes), unprofessional (not replying to emails) and have caused me a great deal of unnecessary anxiety when buying a property. Definitely not recommended.

June 15, 2026
Unprompted review

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