KMC Legal Reviews 

311
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, friendly, and consistently available throughout property purchases and sales. Consumers note that the overall service is smooth, efficient, and significantly reduces the usual stress of moving home. However, some customers also noted issues regarding severe communication delays and a complete lack of response to important emails. A few reviewers experienced frustrating setbacks, mentioning that specific administrative problems and property title oversights were handled poorly by staff. These individuals felt unsupported during critical moments, which added unnecessary anxiety to their transactions.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional, efficient, and... See more

Service

Customers had positive experiences with service, highlighting efficient communication and a smooth moving... See more

Customer service

Users describe positive interactions with customer_service, highlighting exceptional and efficient... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt communication and... See more

User experience

Clients share positive opinions on user experience, describing the process of buying and selling as smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've just completed on our sale/purchase with Rachael Fryer and honestly could not have asked for a better Conveyancer to deal with. From start to finish Rachael kept in touch with us, supported us t... See more

Rated 5 out of 5 stars

After a slow start with our previous conveyancer, Suzanne of KMC Legal took over. Suzanne was quick and efficient but never too busy to answer our queries in layman's terms for us. It quite suddenl... See more

Rated 5 out of 5 stars

Joanna Walker/KMC Legal was fantastic start to finish for my purchase. Everything went incredibly smoothly and Joanna always had time to answer any questions or support - which was very much appreciat... See more

Rated 5 out of 5 stars

Repeat customer with KMC after my first purchase with them was fully completed in under 8 weeks after offer acceptance. This time around was a sale managed by Dean at KMC and another great service at... See more


Company details

  1. Conveyancer

Written by the company

KMC Legal is an emerging and forward-thinking law firm carrying out property transactions across London, Liverpool, Wales, Cheshire and the North West. Founded by estate agents, KMC Legal specialises in conveyancing services for estate agents and those focused on getting their property transaction completed as soon as possible. Delivering an unparalleled level of service to clients whilst making sure that everyone is kept updated on the progress of the case – Welcome to the future of conveyancing.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

311 reviews

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3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(311)

69 reviews in the last 12 months

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Rated 5 out of 5 stars

The Calming Influence

Suilin was the calming influence during the traumatic drama of moving house. She was always there to answer and react to my queries -Thank you!

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great conveyancers

Dan Wade was brilliant as our conveyancer. As first-time buyers, we had plenty of questions, and Dan patiently answered each and every one in a timely manner. His team and their app were great when called upon, too.

March 31, 2025
Unprompted review
Rated 1 out of 5 stars

This company failed to remove mortgage

This company failed to remove the mortgage off the property that I bought.
They are now failing to comply with the ombudsman and SRA after the ombudsman ruled that they have to remove the mortgage charge.
They have been sent an enforcement notice from the ombudsman. It is looking like I am going to have to take them to court or claim on their insurance over their mistake.
The stress has been unbelievable and I am still not on the land registry well over a year after purchase.
Do not use this firm. Avoid at any cost.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I would highly recommend Dan Wade of KMC Legal, from start to finish he kept me up to date on everything that was happening with my purchase.
I thought it would be very stressful but with Dan I wasn’t.

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

KMC.We have just completed the sale of…

KMC.We have just completed the sale of our mothers property which was very hard for us to go through. However we were very lucky to have Suilin dealing with it and she has been amazing always there to speak to and dealt with everything promptly and efficiently.
we would definitely recommend KMC.
Thankyou Suilin.

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

KMC - Thanks Jo!

KMC, especially Jo Langton were amazing in helping with my purchase. Efficient and professional, they answered all my enquiries and just got on with the work. The app was useful and kept me informed of where things were up to. Minimal stress for something so big and complicated. Thanks Jo and team.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, Timely and Efficient Process & Service

Not that I have any previous sale experience to compare it with (as a vendor), apparently (according to the Estate Agent) 86 days from acceptance of offer on 20 Nov 2024 to completion on Fri 14 Feb 2025 for the sale of a leasehold flat is exceptionally fast.
I can only therefore praise the whole professional, timely and efficient process and service that KMC Legal provided.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service!

My wife and I had heard a lot about the house-buying and conveyancing process, with mixed experiences. However, our experience with KMC Legal was excellent! From start to finish the service was really impressive. Jo and Suilin were very understanding and cognizant of our situation. They both worked hard to ensure the time proposed for the exchange of contracts and completion was achieved. Communication was vital and both were responsive promptly to every email sent and phone call made. We just couldn't ask for more. We are grateful for their service and understanding at a time when it meant so much. We highly recommend KMC Legal for conveyancing!

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Veronica, Abi and Sophie made buying our first house so easy! Helpful and efficient kept us regularly updated throughout and everything was done as quickly as they could would highly recommend!

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

House Sale & Purchase.

Not the first time I ha e used KMC Legal for house purchase/sale. Suilin was great, always on hand with good advise and available when needed. With our house being very old it was not the easiest to sell but Suilin walked us through each procedure handling any issues very professionally.
We would recommend KMC Legal.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

I have been very pleased with KMC…

I have been very pleased with KMC Legal. I have bought and sold houses in the past but I have to say that KMC made the process of selling this house much more straightforward. The app, in particular, is very useful for keeping track of progress. Although the house took a while to sell with a couple of buyers falling by the wayside for different reasons, when the sale eventually went thorough everything was handled smoothly. Exchange took place on the Wednesday, with completion on the Friday by 11.00 am, and funds transferred to me by 3.00 pm that same afternoon; I was kept informed at each stage. I would like to thank Veronica Stott and Sophie Ross, who were both very helpful and kept calm throughout, despite my angst.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

KMC Legal - James Middleton - Top Class

I highly recommend KMC Legal - James Middleton was absolutely fantastic from start to finish in buying our first home. Communication from James was fantastic, responded quickly, always happy to answer any questions or concerns that I had and kept me up to date every step of the way!!

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Well helped!

I'm not well versed in buying and selling houses, the service I got was excellent. By the end I didn't have to worry at all about what step I was up to in the process as I was well informed all the way. Big thanks to Abidah, Veronica and Sophie (apologies if I've missed anyone!) You made a stressful time that bit easier!

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

The whole process was smooth and well…

The whole process was smooth and well managed by every member of the team, nothing was too much trouble. They were all professional and understanding of a situation. I would thoroughly recommend KMC without hesitation.

November 22, 2024
Unprompted review

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