Great service and prompt delivery with multiple packages to Ontario and in BC. Seamless service. Clear communication from shipping that kept me informed.
Company replied
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See what reviewers are saying
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The products are good, but the service has been poor. However, like a lot of companies that didn't anticipate the volume of online sales in these uncertain times, is taking steps to rectify that probl... See more
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Absolute top shelf service!! Ben in the “woodworking” section was amazing! All staff were welcoming and helpful with out being overbearing… the selection and variety of tools was almost overwhelming... See more
Company replied
Company details
- Tool Store
- Pneumatic Tools Supplier
- Safety Equipment Supplier
- Welding Supply Store
- Woodworking Supply Store
Written by the company
KMS Tools & Equipment is an industrial distributor of tools and equipment with 16 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!
Contact info
158 Penno Road, V1X 6S2, Kelowna, British Columbia, Canada
- 250-765-9665
4.4
Excellent
73 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 52% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always have the product I want
August 16, 2023
Reply from KMS Tools & Equipment - Kelowna
Thank you for your five-star review, Robbert!
Great deals and a wide selection.
August 10, 2023
Reply from KMS Tools & Equipment - Kelowna
We appreciate your kind review of KMS Tools & Equipment and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon!
Great staff and decent prices.
July 15, 2023
Reply from KMS Tools & Equipment - Kelowna
Thank you Billy. We're grateful to know that your experience with us was an amazing one!
They are always trying to help you make…
They are always trying to help you make your purchase an easier process in Kelowna. If you ask for a discount, you can usually get up to 15% off the price of big ticket items. Great selection of tools and supplies.
August 16, 2023
Reply from KMS Tools & Equipment - Kelowna
Thank you for taking the time to share your detailed review!
They are very helpful and I can always…
They are very helpful and I can always find what I need the ppl at front are awesome helpful
August 4, 2023
Reply from KMS Tools & Equipment - Kelowna
Thank you, Bob. We appreciate your kind review of KMS Tools & Equipment and hope you will visit again soon.
Reply from KMS Tools & Equipment - Kelowna
We appreciate your kind review of KMS Tools & Equipment and hope you will visit again soon.
Reply from KMS Tools & Equipment - Kelowna
Thank you for the review, Leonard. It's reviews like this that make us at KMS Tools & Equipment excited to come into work every day.
one stop shopping
appreciate the great customer service, value, extended warranties and knowledgeable staff
August 16, 2023
Reply from KMS Tools & Equipment - Kelowna
Thanks so much for taking the time to share this short but sweet feedback!
Reply from KMS Tools & Equipment - Kelowna
Thank you for your five-star review, Dwayne!
They had/have what I wanted
They had/have what I wanted. The price was right and the staff was great to deal with
August 2, 2023
Reply from KMS Tools & Equipment - Kelowna
We appreciate the lovely review of KMS Tools & Equipment. Thank you and have a great day!
Fast service with great pricing
August 16, 2023
Reply from KMS Tools & Equipment - Kelowna
Thank you, James. We hope to see you again soon at KMS Tools & Equipment!
Reply from KMS Tools & Equipment - Kelowna
We're happy to hear you had a good time with us at KMS Tools & Equipment! We hope you stop by and see us again soon.
I made several visits to the KMS branch…
I made several visits to the KMS branch in Kelowna
some months back for various needs. At all times I was readily attended to when I needed it.
June 16, 2023
Reply from KMS Tools & Equipment - Kelowna
Our team at KMS Tools & Equipment always strives for the highest standards. We are delighted we made your experience a positive one.
Helpful staff
June 6, 2023
Reply from KMS Tools & Equipment - Kelowna
Hey there, thank you for the perfect rating! We're thrilled to know how you enjoyed your time with us at KMS Tools & Equipment. Have a good day!
Vast variety of products but little to…
Vast variety of products but little to no staff on the floor to help you find what you need.
August 9, 2023
Reply from KMS Tools & Equipment - Kelowna
Thank you for taking the time to share your feedback. We are constantly striving to improve our customer service and your feedback will help us in our ongoing efforts.
Great selection
Great selection, good price’s especially their sales, expert helpful staff
August 16, 2022
Reply from KMS Tools & Equipment - Kelowna
We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at KMS Tools & Equipment.
Your large inventory is completely…
Your large inventory is completely helpful and service was always great.
July 19, 2023
Reply from KMS Tools & Equipment - Kelowna
Thank you! It's reviews like this that make us at KMS Tools & Equipment excited to come into work every day.
Online Order
Ordered online and process was flawless, price was great shipping to the store was quick!
July 10, 2023
Reply from KMS Tools & Equipment - Kelowna
It's rewarding to know you had a good experience with us. We look forward to serving you again.
The staff is very helpful and the…
The staff is very helpful and the inventory levels are good. Good selection
June 30, 2023
Reply from KMS Tools & Equipment - Kelowna
Thank you for your five-star review. The KMS Tools & Equipment team is delighted we could serve you so well.
Great Service
They have everything need at a great price, great before sales and after sales support..and returns are no problem...
August 4, 2023
Reply from KMS Tools & Equipment - Kelowna
Thanks Stann for the review of KMS Tools & Equipment. We appreciate you taking the time to leave your review and we look forward to seeing you again soon!
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