You ask me if satisfied when the correspondence and contacts are from a Prince George location when I am in Victoria on Vancouver Island the only thing you got right is I am in Canada. As for you... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased a Milwaukee tool from them, opened it up to find it was used and returned, they let me exchange it with no hassle at all, and they where very friendly.
The guys at KMS are very helpful and friendly, it’s an Aladdin’s cave of man toys, I’ve bought everything there from a lathe to turning tools to power tools and always get great deals and excellent cu... See more
Company replied
I can find good prices on a wide range of materials and tools; very helpful for a general contractor. I had to find them in other cities and liked the store so much I begged the management to put a st... See more
Company replied
Company details
- Tool Store
- Pneumatic Tools Supplier
- Safety Equipment Supplier
- Welding Supply Store
- Woodworking Supply Store
Written by the company
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
Contact info
101 Queensway, V2L 0B5, Prince George, BC, Canada
- 778-693-2757
4.0
Great
61 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered some tools from KMS
I ordered some tools from KMS, that I did not know, they could get. There customer service is very helpful. All you need is tool brand and p/n, and they can get it. They will even order it in. And there prices are great, about same as the big the A on line seller. And the shipping is free if you ship to a store near you. This is my first choice tool store. Give it a try
August 9, 2023
Reply from KMS Tools & Equipment - Prince George
Thank you for taking the time to leave us a review! We're glad to hear that you found our customer service helpful and that we were able to provide you with the tools you needed. We strive to offer competitive prices and convenient shipping options, and we're thrilled to be your first choice tool store. We appreciate your recommendation and look forward to serving you again in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.