Ordered items that were listed as in stock, but they didn't ship until 3 weeks later and emailing support to inquire in the mean time did not get a response in a timely manner. When the products ev... See more
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Unfortunately I'm another who hasn't had their item sent, nor any replies to requests for an update via email (no phone number is offered). I'm still hopeful but totally ignoring emails doesn't sugge... See more
Quality of product - 1 star - two boots, both different sizes although size 44 on bottom Returns - 1 star a nightmare - nothing on website is correct Communications - 1 star - takes forever then s... See more
Company replied
These boots are amazing, very light weight but robustly made, perfect for walking my dogs across the fells. They arrived much quicker than I thought they would and were well packaged, excellent compa... See more
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Happy
Happy with my purchase but sizes are a little tighter than they shouls be for size 8. But nice quality
Unfortunately my order has been lost…
Unfortunately my order has been lost and there are no other trainers my size available other than a hiking boot which I can't accept as I need a running trainer.
Waiting for response regarding a refund.
Not the company's fault but still disappointed
Boots!
Was advised i would be kept informed by e-mail as to delivery status. This proved not to be the case, so was pleasantly surprised when the goods arrived. Excellent packaging. Very well protected internally. Liked the look of the boots. Fitted well and comfortable to wear.
Originally sent by seller but lost in post
Unfortunately I'm another who hasn't had their item sent, nor any replies to requests for an update via email (no phone number is offered). I'm still hopeful but totally ignoring emails doesn't suggest a customer focused business.
Update.. co did reply and replaced. I've reordered since and no problems
I've not received my order yet
I've not received my order yet. Please refund my money if you can't supply what i ask for. Regards John Lawrence
Fast deivery best boots oli have ever…
Fast deivery best boots oli have ever had at great price
Save your money
Ordered was placed on 12.12.22 paid for but boots never arrived. Have contacted Knixmax by email, same outcome, no reply. Would not recommend, very disappointing and total scam.
The boots where comfortable and warm.
As I laced up my new boots the eye hook…
As I laced up my new boots the eye hook broke. So poor quality product. I was offered half of the purchase price as a refund which is terrible. I had to pay to have the boots returned by recorded delivery. When they received my boots my purchase price was refunded in full however it cost me just over £8 to return a shoddy product
I still haven’t received my order
Excellent service
I ordered winter boots for my husband and they were too small. I contacted Knixmax and opted for their 50% off next purchase and no return. This was expedited immediately, I ordered a larger size which were delivered within 2 days 😁
Purchased boots then returned sent…
Purchased boots then returned sent proof of postage to company through email one respone which didn't resolve no money returned and had no more emails so wouldn't recommend
Stock not as advertised.
Advertised size in stock but after placing order I was advised that the size wasn't available. Quickly refunded.
The boots I ordered seem fine so far
The boots I ordered seem fine so far, but I was a bit concerned that there was a label attached to the boots themselves asking for reviews on amazon. I did not purchase the boots via amazon, nor do I wish to deal with them as a company. I emailed knixmax about this and they were not able to provide me with a reasonable explanation, and denied any affiliation with amazon which simply doesn't make sense, therefor I can only assume It isn't true. I've seen another review also saying they didn't order from amazon but had similar experience.
Great quality boots
Great quality boots, with a very quick delivery.
I ordered a size bigger than my shoe size and still find them a touch on the tight side.
Some issue with order getting lost so I…
Some issue with order getting lost so I had to email to fi d out.
However, I received an immediate response and another order was issued forthwith. Excellent customer care. Fabulous product too.
Very comfortable
Love the shoes. Extremely comfortable. I only wish they still made the model I loved, but the new models seem just as good
Disorganised
Ordered and a week later they told me they did not have my size in their warehouse. Refunded but not impressed.
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