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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their effectiveness in cleaning various surfaces, with many highlighting the quality and versatility of the items. People appreciate the natural and safe aspects of the cleaning solutions, often noting their excellent performance and ease of use. Many consumers express long-term satisfaction and loyalty, recommending the products to others. However, some customers also noted issues with delivery, including delayed or missing orders and difficulties with tracking information. A few other people also felt that the customer service was unhelpful or unresponsive, particularly when problems arose with orders or product performance. There were also occasional reports of certain products not meeting expectations or experiencing durability issues.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with its cleaning... See more

Quality

Clients share positive opinions on quality, with many praising the efficacy of products like the grease... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers praise quick... See more

Customer service

Users describe ambiguous interactions with customer service. While some customers praise the team as... See more

Based on these reviews

Rated 5 out of 5 stars

I love how fast you can send this product. I use this for my residential cleaning and it's good to know that when I order u get it the next day if you order before lunch time that is

Rated 5 out of 5 stars

Customer service got in touch , they were extremely helpful and sent us out a replacement order…..so we tried the product which is great it took a while to get there but worth it. Great product and... See more

Rated 5 out of 5 stars

Honestly the results shocked me! I wish I had recorded how good their oil and grease product was at cleaning a fry pan we were going to ditch. The best natural cleaning products I have ever used. They... See more

Rated 5 out of 5 stars

i’ve been using Koh products for several years now and can recommend them. They clean well and give a good shine, I don’t use anything else now. The atomiser spray is also really worth having. Also ec... See more

Company replied


Company details

  1. Home & Garden

Written by the company

Koh is a safe, effective & eco-friendly cleaning system for your entire home.


Contact info

3.9

Great

TrustScore 4 out of 5

976 reviews

5-star
4-star
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2-star
1-star

Replied to 62% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fantastic cleaning products (especially the washing up liquid)

I have been using Koh cleaning products for several years - very happily- but am new to their washing up liquid…wish I’d found it sooner!! I loathe cleaning my oven (it was pretty mucky). Whilst cleaning out the interior, I left the shelves and grill pan soaking in the sink in hot water with Koh washing up liquid…it was like magic, the burnt bits just came away easily when I wiped them - not had that for years, even with steel wool! To say I’m delighted (and completely converted) is an understatement. This company are amazing!

December 5, 2024
Unprompted review
Rated 1 out of 5 stars

Give Koh a miss, absolute garbage, save your money

Why the #*%# does Koh require an in person, onsite signature on delivery?? For fifteen bucks worth of watery toilet cleaner?? I have a standing order with australia post to leave all deliveries, but no, Kohs mandatory rule overrides my preference AT MY HOUSE, - meaning i will have to take a day off work, hope its the right day, then invariably get a card in the letterbox saying ive earned a peak hour drive to the post office to wait in line for 45 mins and hope the truck brought it back before closing NOT HAPPY

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Every room of my house loves Koh

Every room of my house loves Koh, from the bathroom/ensuite sinks, showers, and toilets, to the kitchen benches and the dishwasher tablets. Then there are the laundry products, the list goes on. My windows and floors (tiled & vinyl planking) have never looked so good.
I am an asthmatic, so for the first time ever I can clean my house with absolutely no hindrance to my health.
So not only does my house love Koh, but so do I.

November 19, 2024
Unprompted review
Rated 3 out of 5 stars

Great to have this option if you have…

Great to have this option if you have allergies, but unfortunately their delivery through Yodel means I may have to stop using their products - Yodel left my parcel dumped outside a random building that I don't live in and marked it as delivered to a safe space!

November 14, 2024
Unprompted review
Rated 3 out of 5 stars

Don’t buy the dishwasher tablets

The mop and cleaner seem great so far. Unfortunately the dishwasher tablets don’t work though - had to rewash all the dishes. Gave up after trying the tablets 4x unsuccessfully. Not recommended for older dishwashers. Such a shame, really wanted to like these.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great for the Environment, our Health & Cost Effective

I love using products that I know will clean without harsh chemicals that may affect our health. The products are great value and so easy to use. I love the clips and tips on the website and facebook that help you when your not sure what to do or what to use to clean certain areas. I also use Enjo products but love the mop for the dirtier or smaller areas.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Cleaned my door oven exactly how your…

Cleaned my door oven exactly how your instagram and youtube followers showed. We tried everything to remove the hard-on grease that had developed over time to the inside of my oven door. I followed the steps that were required to spray the door. Within minutes I couldnt believe what I saw. For the first time in a long time i had a pristeen clean oven door. I proceeded and cleaned all the oven and oven bench top. Thank thank you Koh!!!

September 29, 2024
Unprompted review
Rated 5 out of 5 stars

Koh is the only cleaner for me!

Koh is the only cleaner for me!
It's completely odour free - no perfumes, fragrances, scents, smells. As well as no dyes.
It breaks down grease so well - it's great for cleaning every surface in the kitchen including the oven.
Of course I use it for everywhere else as well - spot cleaning on furniture, stains on clothes, definitely in the car, and anywhere else. :)

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

Koh quality item

Having Koh for a long time it's very good for a lot of cleaning places. Just starting to get a little pricey now so Koh beware

August 25, 2024
Unprompted review
Rated 1 out of 5 stars

After 4 years of use they have change…

After 4 years of use they have change the shipping policy to only one refill per order. This means for free shipping you have to buy products you don’t need instead of the one product you actually need which is the refill! I thought this was supposed to be an environmentally friendly company who either hurt the environment with multiple shipping or make you buy plastic stuff you don’t need. The attitude and approach is just appalling by customer service.

August 11, 2024
Unprompted review

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