Still waiting to find out how to return the wrong filters and get my money back for them. Have had no response from the company
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See what reviewers are saying
I tried purchasing replacement filters for my EPI810 from the website. I couldn’t find one by searching the model number they have listed in the description. However, one of the replacement filters wa... See more
I have purchased 7 or 8 of these Air Filters because they are exceptional units! They are small, quiet, powerful and take in air from three different directions. I highly recommend this product! I'... See more
Excellent support chat experience. Very thorough and efficient. Got all my information and forwarded it on. I work at a Help Desk myself (Senior level), so I always appreciate a good help desk exper... See more
Company details
Written by the company
The modern home demands modern solutions for everyday routines. Time is more valuable than ever in a world where we’re rushing off to work, trying to find time to run those errands, and making time for friends and family. You deserve smarter home appliances that bring a little more convenience to your everyday routine. So that’s just what we did. KOIOS combines modern innovation with minimalist design to create smart home appliances and gadgets that make everyday home life more convenient. Inspired by the titan Koios from classic Greek mythology, who represented intellect and the inquisitive mind, we’ve made its innovative spirit the driving force behind everything that we do. From our simple, clean design to the smart functions found in each of our devices and appliances, we create solutions that make everyday routines smarter and more convenient. Whether it’s whipping up a quick smoothie in the morning with our sleek immersion blender, cooking up a quick, delicious, easy dinner in our unbelievable air fryer, keeping your home clean with our innovative air purifier, or enjoying the convenience of any of the other must-have appliances and gadgets we have to offer, it’s not hard to see why people all over the world trust KOIOS to make daily living a little more enjoyable. It’s not just about our innovation. It’s not just about the sleek, modern designs. It’s not just about making everyday life smarter. What matters most is that we can help bring much-needed convenience and time savings to your life. That commitment continues to power every decision we make as we continue to innovate and create home appliances that make homes smarter, more convenient, and more enjoyable.
Contact info
United States
- +1 855 888 5511
- marketing@koiosshop.com
- koiosshop.com
3.1
Average
453 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Koios cancelled my order with no…
Koios cancelled my order with no explanation days after I placed it.
February 18, 2023
Very easy to re order filters and they…
Very easy to re order filters and they came quickly.
February 3, 2023
The chat line was very helpful as was…
The chat line was very helpful as was the quick response to my email question. The expedited shipping was well worth it as was the cost for this compared to the over $40 Amazon would have charged had I purchased this item at that website. I would definitely purchase from the KOIOS shop again.
February 6, 2023
No replacement parts!
If you need a replacement part, kiois will not help. They do not sell replacement parts. I searched online but found few replacement parts available, and no end caps which is what I need.
November 2, 2022
Unprompted review
Received that order got cancelled by…
Received email that order got cancelled by Koios due to "unforeseen circumstances", with no further explanation. Further explanation would've been appreciated.
November 4, 2022
Product body looks used.
Product is good. It just that my hand blender body seems to be used or used old plastic. So I can see scratches in the light. I have purchased 3 times from Amazon and received same quality.even it seems they were open boxed. Then I decided to by from Koios.com. again received same quality. I am satisfied with quality of mechanics, not quality of body
September 8, 2022
Bought as a gift ☺️
August 19, 2022
Excellent HEPA!!!
I have purchased 7 or 8 of these Air Filters because they are exceptional units! They are small, quiet, powerful and take in air from three different directions. I highly recommend this product! I'm more than satisfied after using them 6 months already!
July 28, 2022
I have cancer and need the juicer right…
I have cancer and need the juicer right away. It has been over two weeks and I have not been notified that it has shipped as of yet. So I wanted to cancel the order but I was told I can’t because my paperwork was sent to the vendor for them to ship from there. I still have not heard anything from anyone that my order has shipped. You issued me a return label to send it back when I finally do receive it. I am very disappointed that I have not been able to use my juicer to try and save my life……..
July 22, 2022
Super fast delivery!
Super fast delivery!, Arrived well packed resulting in arriving in excellent condition. Thank you!!
June 3, 2022
My first time ordering with you and I…
My first time ordering with you and I was impressed with the speed of delivery and availability of the product, thank you.
May 30, 2022
Ordered 3 Electric Gooseneck Kettles…
Ordered 3 Electric Gooseneck Kettles Model KE4088T-UL sku HAKE1254. Arrived quickly - love this particular kettle model so much had to get more for my fam. Thanks!
May 23, 2022
Ordered the wrong filter for our Koios…
Ordered the wrong filter for our Koios air purifier. Contacted support to see about returning the filters. Mark was the rep. I spoke with and he was very helpful.
Thank you!
May 3, 2022
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