Still waiting to find out how to return the wrong filters and get my money back for them. Have had no response from the company
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I tried purchasing replacement filters for my EPI810 from the website. I couldn’t find one by searching the model number they have listed in the description. However, one of the replacement filters wa... See more
I have purchased 7 or 8 of these Air Filters because they are exceptional units! They are small, quiet, powerful and take in air from three different directions. I highly recommend this product! I'... See more
Excellent support chat experience. Very thorough and efficient. Got all my information and forwarded it on. I work at a Help Desk myself (Senior level), so I always appreciate a good help desk exper... See more
Company details
Written by the company
The modern home demands modern solutions for everyday routines. Time is more valuable than ever in a world where we’re rushing off to work, trying to find time to run those errands, and making time for friends and family. You deserve smarter home appliances that bring a little more convenience to your everyday routine. So that’s just what we did. KOIOS combines modern innovation with minimalist design to create smart home appliances and gadgets that make everyday home life more convenient. Inspired by the titan Koios from classic Greek mythology, who represented intellect and the inquisitive mind, we’ve made its innovative spirit the driving force behind everything that we do. From our simple, clean design to the smart functions found in each of our devices and appliances, we create solutions that make everyday routines smarter and more convenient. Whether it’s whipping up a quick smoothie in the morning with our sleek immersion blender, cooking up a quick, delicious, easy dinner in our unbelievable air fryer, keeping your home clean with our innovative air purifier, or enjoying the convenience of any of the other must-have appliances and gadgets we have to offer, it’s not hard to see why people all over the world trust KOIOS to make daily living a little more enjoyable. It’s not just about our innovation. It’s not just about the sleek, modern designs. It’s not just about making everyday life smarter. What matters most is that we can help bring much-needed convenience and time savings to your life. That commitment continues to power every decision we make as we continue to innovate and create home appliances that make homes smarter, more convenient, and more enjoyable.
Contact info
United States
- +1 855 888 5511
- marketing@koiosshop.com
- koiosshop.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No product received yet
I cannot do an accurate rating because I'm still waiting for the product to arrive. Please forward the review to me after I have received and used the product.
Thanks!
Great air cleaner
This air cleaner is great! It is small, with the option of a nightlight which can be turned on or off. 2 fan speeds and it has a very nice appearance. Very pleased with this purchase.
Very fast shipping first time I ordered…
Very fast shipping first time I ordered from this company very good company
Great scale and good service.
Great scale with no need for batteries. Came quickly. Great price.
Very well made and very easy to use
Very well made and very easy to use. I would definitely recommend this to any smoothie enthusiast! Great way to get breakfast done fast in the morning before work for me.
Great Product
This dehumidifier is awesome. I've owned several and this is by far the best one yet. I got it on sale so it was also a great price. My bedroom is much nicer to sleep since it keeps the humidistat in the comfort zone, and it is whisper quiet.
Total Satisfaction!
First of all I would like to say I had received my order quicker than expected! I ordered the knife set. I am completely satisfied with the communication and the processing of my order. Once unpacked, I was satisfied with the look, it matches my kitchen. I used the knives regularly. They perform as I had expected.
Nice Knife set
Nice Knife set - finally 2nd time around product came in, wonderful service
This is the best thing for in the…
This is the best thing for in the morning cuz when I'm trying to get to work it's fast and easy and it's amazing
For seven days never heard about my…
For seven days never heard about my order status. Chat with representative don't change situation, despite of promise. Still have no word from koiosshop.
Is this a scam?
Would redommend seller
Delivery was prompt. Item(s) were exactly as described. Would recommend seller.
So far so good.
I love my air purifier
I love my air purifier! I have two cats and my unit works wonders!
My order still hasn’t shipped
My order still hasn’t shipped (it’s been over a week!) and they’re sending me emails asking me to rate how they did based on taking over a week to ship and without me having received the product.
Love this thing!
I purchased the 4 in 1 immersion hand blender and i absolutely love it! It’s held up very well so far and the possibilities are endless. I’m constantly using this thing and it still works like the day i got it!
Broken part replacement
I asked for a part for my blender and they said they will send that part to me, they even got my address and information. They made me leave a comment here and send them a screenshot of my feedback, and after that they did not send the part I asked even though they said they will. Now I am with a broken hand blender that is not useful anymore.
Job well done.
I had a broken part on my immersion blender, which I love by the way. Robert was my customer service rep. He neither harassed me nor tried to get me to jump hoops to prove anything. He was polite, professional and he approved the replacement of the part that I need. It still hasn't arrived yet but that has nothing to do with Robert. It's probably stuck out in the Pacific Ocean somewhere. The main thing I appreciated about Robert was that he voluntarily looked up my order to see if it was under warranty. I hadn't even thought of that.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








