Kong Casino Reviews 

142
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

1 star is too much for this company. I deposited, realised they didnt offer a live casino feature, had my account blocked, and have been requested to upload drivers license, bank statements, bills... See more

Rated 1 out of 5 stars

Absolutely ridiculous. Few games to choose from. Pure ripp off of your money. Live chat don't work. Constantly tripping out,can't send the message. Opened account,put 50 quid,lost it of course with n... See more

Rated 5 out of 5 stars

Cant agree with the reviews... i supplied my driving licence a selfie played there slots decent enough games and ive had 2 wins over £400 and both in my bank within the hour of withdrawing... fair pla... See more

Rated 1 out of 5 stars

First withdraw was okay after verifying cards, was skeptical about it first because of all the other bad reviews, seemed all good, spent loads of money and then ended up withdrawing 100£ (97.50£ after... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Kong Casino has a fantastic range of slots and casino games to play on mobile, tablet and desktop PC’s. Play games from top providers such as Netent, Microgaming, Blueprint, Eyecon and many more. Whether you are looking for online slots, or live casino or mobile slot games we have them all for you at KongCasino.com


Contact info

1.8

Poor

TrustScore 2 out of 5

142 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.8

All reviews

(142)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

Unfavorable bonus and withdrawal policies

This is a reputable casino but with odd policies that make play unpleasant. I have never had any concerns with withdrawals or deposits, so I trust my money is safe. But their deposit matching - don't bother with this. They cap your winnings at the amount deposited, so even if you are lucky with your bonus funds, once you've spent hours turning it over 60x, you can only withdrawal $200 of it... Truly a waste of time. Additionally, they have a 3 day holding period of any withdrawals, which is very unlike other casinos. I see no real business or regulatory requirement for this holding period that is not trying to convince players to reverse withdrawals and lose their winnings. I'd play elsewhere.

March 6, 2024
Unprompted review
Rated 3 out of 5 stars

Kong casino onered the payment,but was…

Kong casino onered the payment,but was stressful, blocked my account,thank God ,this site as put me off gambling, time to have a drink to destress ,they need online chat ASAP , definitely would erase the customer anxiety and stress ,time to put my energy into some less stressful 😕

February 23, 2024
Unprompted review
Rated 1 out of 5 stars

Big win, they blocked my account

If there is an option, I would give no star. I deposited £200 on 9 feb, 2024. I got a big win of £9000. They then frozen my account & not allow me to play nor withdraw. No live chat no one reply my message. It emailed them my documents, it showed everything is now verified but my account is still blocked. I don’t know how I can get a reply to withdraw my winning. Absolutely disgusting. I wish I saw the review before I joined this site.

February 9, 2024
Unprompted review
Rated 1 out of 5 stars

Worst sight I’ve ever been on…

Worst sight I’ve ever been on impossible to get verified you win money impossible to withdraw can’t contact no one send emails get ignored do not use this sight u won’t get a pay out

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Ive won 100£ keep send proof of my…

Ive won 100£ keep send proof of my address, and they say they cant veryfy. I think is a scam .I will update after 2 days .
Update finałly they did veryfy. So now waiting for monay to reach my accout
Finał update all paid .no problem :)
My id Anusia323

January 25, 2024
Unprompted review
Rated 1 out of 5 stars

Scam scam scam scam avoid

Please don’t use this site they are a SCAM. I won £640 and they closed my account saying I didn’t send the right I’d when I did numberous of times. You can’t call them if u have a problem no live chat. This is the WORST SITE I HAVE EVER BEEN ON. IM DEPRESSED THAT I WON ALL THAT MONEY AND THEY CLOSED MY ACCOUNT …u can deposit no problem but then u win and they close your account and ignore your emails PLEASE AVOID

January 14, 2024
Unprompted review
Rated 1 out of 5 stars

not great…

Having nothing but trouble with withdrawal.Wouldnt accept my proof of address so i emailed.Had emails back saying i need different proof of address yet when i try the choose file button wont work.I was told via email i could send it to them so see what happens.Ive never had this with other sights

January 15, 2024
Unprompted review
Rated 1 out of 5 stars

Please Please move way from this…

Please Please move way from this gambling Kong Casino because it is scam when get back to you say send id or provide your address and when you win not money because scam asked for 8 middle long number of your card when you done that you bank card will be fk please do not use no gambling at all on line when you get long with wizar king it is scam.

January 2, 2024
Unprompted review
Rated 1 out of 5 stars

Scam I got to 280 pound and would not…

Scam I got to 280 pound and would not let me draw out stay away from this they got my I'd and photo askt for letters as proof my drivers licence should be enough these are 100% scam ignore the 1 and 2 good reviews that there team to put you off they are a scam tryed to close account down sent emails send your email back to you no response on me closing my account down had to cancel my bank card

December 25, 2023
Unprompted review
Rated 1 out of 5 stars

Absolute Scam Company Avoid !!!

Setting up and deposits are really easy the fun starts if you do actually win I had to supply less documents for my mortgage than this company wants for a withdrawal, Even when you have taken your 40 photos of different documents and hopped on one leg for an hour you still won’t receive your winnings and good luck trying to get a reply. Avoid Avoid Avoid !!!!

December 20, 2023
Unprompted review
Rated 4 out of 5 stars

I thought id add a review to clarify as…

I thought id add a review to clarify as i was worried after reading the reviews. I deposited and won some money and had to verify my identity to withdraw. The only issue i had was my ID. It kept saying picture was bad quality/ glare on photo/ lighting bad. It took about 10 mins of trying beforr it was accepted. Other documents were verified in a day and my withdrawel hit my bank this morning. I dont like the £2.50 withdrawal fee however i had no issues getting my money.

December 21, 2023
Unprompted review
Rated 1 out of 5 stars

AVIOD AVIOD AVIOD!!!!!!!

Well deposited £50 and they restricted my account immediately I sent in all the relevant information and still nothing, sent numerous emails and not had 1 response from them I tried to withdraw my funds and said I can’t as I hadn’t met the wagering requirements even though it says if I want to withdraw the bonus money is took away and set to £0, they then disabled withdrawals and said to look in my emails for a ‘email’ from customercarejumpmangaming.com, well I haven’t received a thing and I guess my money has gone! But I won’t stop as I’ll raise this with my bank and the uk gambling commission. AVIOD AVIOD AVIOD!!!

November 25, 2023
Unprompted review
Rated 5 out of 5 stars

Well to see the reviews I was worried

Well to see the reviews I was worried, yes they let you deposit without verification, as does the majority of others but I have to say verification went smoothly and once verified withdrawal was immediate. For all the reviews saying they rejected the documents provided, and the money ended up getting put back into their playing account and they spent it, well that’s on you. Send the correct documents and it’s hassle free. Well done kong casino - you have my vote!

November 24, 2023
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would, this casino and JUMPMAN gaming are an absolute disgrace to the industry, depositing is no problem at all, but if you win anything and try to withdraw, forget about it I tried £300 then got frustrated and started playing again and won £1500’ tried to withdraw but they stall on verification scamming cheating organisation they are, and I’ve obviously lost the f ing lot. So angry with this casino, avoid at all costs please.

November 11, 2023
Unprompted review
Rated 1 out of 5 stars

Worst site I've ever visited

Worst site I've ever visited. Let you deposit then no withdrawal and uploading relevant documents is a nightmare. They do this on purpose to make you spend your winnings. Disgraceful this site should be taken down. Will never use again please avoid like the plauge

May 30, 2023
Unprompted review
Rated 1 out of 5 stars

Absolute joke of a company I’m a big…

Absolute joke of a company I’m a big gambler had every account going and this is worst by far have to get gambling commission involved to get 200!!! Quid back still haven’t got it keep clear save ya time and efforts wanted pictures of cards address Apple Pay all card on Apple Pay which I don’t have no more generic responses obviously of a bot no human interaction scam of a site can still deposit tho

May 4, 2023
Unprompted review

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