Konk FurnitureReviews 

114
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I ordered a desk from Konk a bit more than 2 years ago (July 2023). It is basically a very large slab of rectangular oak (1.6m x 0.6m x 0.69m, 4cm thickness) with black steel legs underneath. This w... See more

Company replied

Rated 5 out of 5 stars

Buying online furniture sometimes comes with its frustration mostly because you haven’t seen what you’re buying but with Konk we had no such worries. Extremely easy process with very helpful staff. Ve... See more

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Rated 4 out of 5 stars

This is the fifth piece of furniture that i've ordered from Konk. This bookcase is another great addition to my collection. Overall the quality is excellent and met my expectations. I have deducted... See more

Company replied

Rated 5 out of 5 stars

From initial enquiry through to delivery today ( earlier than expected from lead time given 👍) it’s been a great experience. Ordered a waney edge coffee table, a little Zonky side table & a side... See more

Company replied

Company details

  1. Furniture Manufacturer

Written by the company

Sustainable bespoke furniture made to measure in Bristol. Every item from Konk is handmade to order - which means we can customise your piece to almost any size and spec. Our small (but mighty) in house design team can talk you through the process and produce detailed CAD drawings, so you know exactly what you're getting. If you can't see exactly what you're after on the site, just get in touch and we can most likely make it for you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

114 reviews

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4.7

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(114)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

All aspects of the process were…

All aspects of the process were professionally and seamlessly dealt with by the team at Konk and we are delighted with the aesthetics and quality of the bespoke signature table we ordered in American Walnut. The style is modern yet timeless and the table extensions are really cleverly designed and easy to connect. We’ve been looking for years for a table of the right size, style and versatility for our compact dining area and this table certainly fits the bill.

March 22, 2023
Unprompted review
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Reply from Konk Furniture

Thank you so much Julie!

Rated 5 out of 5 stars

Excellent service & beautiful furniture! From initial enquiry through to…

From initial enquiry through to delivery today ( earlier than expected from lead time given 👍) it’s been a great experience.
Ordered a waney edge coffee table, a little Zonky side table & a sideboard all in character oak & all made to measure to fit our awkward stone farmhouse floors & walls!
Ordering was dead easy & I found it simple to ask for alternatives & alterations- nothing was too much trouble. It’s quite expensive but it’s worth it & is good value for money.
The furniture is beautiful with a lovely finish & we couldn’t be more pleased with it.
Thanks to the whole team including the delivery guys.
Annette & David

March 15, 2023
Unprompted review
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Reply from Konk Furniture

Thank you so much for your review Annette! So glad you are happy with your order!

Rated 5 out of 5 stars

An amazing company to deal with

An amazing company to deal with. They make such beautiful things.
The customer service is excellent and their Zoof delivery service is superb.
Thank you

March 9, 2023
Unprompted review
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Reply from Konk Furniture

Thank you so much Mark!

Rated 5 out of 5 stars

Oustanding service, superb quality

We purchased two made to measure pieces, a media stand and a small cupboard. The service throughout was outstanding and the quality of the items excellent. A special mention for the designer Jasmine, who guided us to a much better outcome than our original intention. She could not have been more responsive, queries emailed in the evening replied to by 8am next morning and really helpful input as the plans developed. The lead time was as stated initially and we are delighted with the finished products. Highly recommended and a pleasure to deal with.

February 14, 2023
Unprompted review
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Reply from Konk Furniture

Thank you so much for your review Hugh! So happy you are pleased with your order!

Rated 5 out of 5 stars

Excellent design & service

Excellent design & service

Konk is a great company with very nice designs for their furniture, they provide excellent service and are always happy to help if you have any questions. We wanted a table with bespoke dimensions and they were happy to make it.

Konk

October 6, 2022
Unprompted review
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Reply from Konk Furniture

Thank you so much for your review Martin!

Rated 5 out of 5 stars

Custom bookcase

I had an amazing experience with Konk Furniture. I ordered a custom built bookcase with integrated TV stand and engaged with Jasmine in the design team, who worked tirelessly to adapt the drawing to my continuous design change requests! The order was delivered in under 4 weeks and looks of very high quality.

February 28, 2023
Unprompted review
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Reply from Konk Furniture

Thank you so much for your review Elisa! I am so glad you are happy with your order!

Rated 2 out of 5 stars

I ordered an American Walnut Wynn…

I ordered an American Walnut Wynn Modular Storage Unit.
This is an expensive unit now costing over £4.5k.
Unfortunately the sections in my unit did not fit together well enough and I was able to see daylight between the joints in one section.
Konk were initially responsive and sent someone to my home to address my concerns. Although the work done did make the unit look better I was still disappointed at the final result.
I was told that the picture on the website was what I should have expected but the gap on my unit was certainly much wider than the one shown on the Konk website.
I do not believe that this item is worth over £4500.00 - although I appreciate it is hand made I do not think the workmanship is good enough for the price paid.

February 6, 2023
Unprompted review
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Reply from Konk Furniture

Hello Eileen,

I'm very sorry you feel disappointed with your order.

We initially sent the delivery team back to you in order to correct the installation and did actually offer to bring the whole item back for the workshop team to look over but you didn't want it removed.

After reviewing your second set of photos showing the gaps, and considering your suggestion of a partial refund, we deemed the unit well within the tolerances we would have expected for an un-glued wood join.

As we pointed out, in the second photo on our website listing here (https://konkfurniture.com/storage-bookcases-media/wynn-walnut-modular-storage) there is a gap showing between the units. We therefore felt that this was advertised per the item on our website and no refund was necessary.

Many Thanks,

Konk

Rated 5 out of 5 stars

We just received our beautiful table…

We just received our beautiful table and it's even better than we'd hoped. The team was endlessly patient and helped us customise the measurements for our space and needs. Would highly recommend for their very special, high quality pieces that will last a lifetime.

January 19, 2022
Unprompted review
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Reply from Konk Furniture

Hello Bailey, Thank you so much for your review! So glad you are happy with your new table! I will pass your feedback onto the workshop team too!
Amy

Rated 5 out of 5 stars

Just received my beautiful oak table…

Just received my beautiful oak table from Konk. The workmanship is first class. So delighted with it and Amy at Konk was so helpful whenever I had a query. Would highly recommend Konk to anyone looking for a beautiful table

December 23, 2021
Unprompted review
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Reply from Konk Furniture

Thank you so much for your review!

Rated 5 out of 5 stars

Stunning

This was an amazing journey from start to finish ordering my dream table. I wasn’t pressured into anything and the service provided was second to none. Nothing was too much trouble and everyone was so helpful. I’m absolutely over the moon with it. It’s stunning and perfect. So much attention to detail. KONK you’re amazing.

December 16, 2021
Unprompted review
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Reply from Konk Furniture

Thank you so much for your amazing review Annette! So glad you are happy with your table and I will pass your feedback onto the Workshop Team too!

Rated 5 out of 5 stars

Review

Both product and service have been outstanding from order to delivery.

December 9, 2021
Unprompted review
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Reply from Konk Furniture

Thank you so much Mike! So glad you were happy with your experience with us!

Rated 5 out of 5 stars

So excited to receive our beautiful…

So excited to receive our beautiful Konk table. It can be daunting buying a key piece of furniture like a table online without seeing it in the flesh but the team at Konk made the process easy and the quality, finish and design of the finished piece surpassed our expectations.

December 7, 2021
Unprompted review
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Reply from Konk Furniture

Thanks so much for your review Miranda! So glad you are happy!

Rated 5 out of 5 stars

Signature Table

I have just received my signature table - exactly to the schedule laid out by Konk. It is absolutely perfect in size and the wood is beautiful; it exceeded even my hopes. It will be something to treasure for many years.
The whole experience of ordering something was seamless with great communication from the team at Konk and their delivery partners Zoof.
Thank you very much.

December 2, 2021
Unprompted review
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Reply from Konk Furniture

Thank you so much for your review Karen! So glad you are happy with your new table!

Rated 5 out of 5 stars

Excellent service from ordering to…

Excellent service from ordering to delivery.

Great care and attention throughout.

The furniture we ordered is outstanding.

Thank you all at Konk and Zoof!

November 24, 2021
Unprompted review
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Reply from Konk Furniture

Thank you so much for your review! So glad you had a great experience with us! I will pass your feedback on to Zoof too!

Rated 5 out of 5 stars

Oak industrial table and slim industrial chairs

Really pleased with our Oak industrial table and slim industrial chairs. The table top is beautiful thick and solid.
The chairs compliment the table perfectly.
We went for the matt black steel finish on the table and chairs, with the English oak for the wood.
Time frame 11/13 weeks was clearly stated upon placing order. Well worth the wait to have beautiful furniture made to order.
Ordering very straight forward. The team are excellent at communicating with you. We had a few queries re finish etc all answered quickly.
The delivery team were very efficient and arrived earlier than expected which was a bonus.
Highly recommend Konk furniture. We will be using them again for further orders.

November 10, 2021
Unprompted review
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Reply from Konk Furniture

Thank you so much for your lovely review Jan!

Rated 5 out of 5 stars

Lovely company to deal with

Lovely company to deal with. Ordering process very easy, with plenty of information.
Desk itself is just what I wanted as identical to the website.
Delivery guys were exceptional, very accommodating given I gave them a bit of a challenge re final location.

November 10, 2021
Unprompted review
Rated 5 out of 5 stars

Superb furniture, top-notch service.

Superb furniture. The team was very prompt in replying to our multiple queries and design modifications. Delivery was also very smooth. Everything was clearly explained from the beginning.
My only complaint would be the long lead time (12-13 weeks from payment!) but that was also advertised from the start so we knew what to expect. They are clearly very much in demand.
Can't comment on durability obviously but the whole ordering experience has been excellent and the goods are as expected.

November 9, 2021
Unprompted review
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Reply from Konk Furniture

Thank you so much for your review! Hope you are enjoying your furniture!

Rated 5 out of 5 stars

Amazing product and service

Great Service and excellent quality product. The team has been extremely helpful when discussing the design, providing drawings and suggesting options as well as answering all my questions. They have been very accommodating and helped me get my table before Christmas even though I missed the order date cut off.
The table itself is of great quality and looks amazing. The delivery team arrived on time and assembled the table quickly and professionally,
I would recommend Konk to anyone!

November 9, 2021
Unprompted review
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Reply from Konk Furniture

Hi Zofia,
Thanks so much for your review! Glad you are happy with your new table and service!

Amy

Rated 5 out of 5 stars

Perfect

Perfect. The bookcases are stunning and the process from start to finish was flawless. Thanks

October 21, 2021
Unprompted review
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Reply from Konk Furniture

Thank you so much Steve!

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