My order was managed by Shabnum she was amazing at taking down the details and drawing up the plan for the cake. Thankyou all for the cake it was beautiful will always be a loyal customer to you !
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See what reviewers are saying
I ordered the large black lambeth cake for my weddimg cake and it was absolutely AMAZING!! It arrived really well packaged and on time. It looked amazing, the photos didn't even do it justice as it... See more
I ordered through the North Harrow branch after another bakery let me down. Despite the last-minute nature of the order, the staff were very accommodating and helpful, as well as suggesting what decor... See more
Great service. Went above and beyond to make sure my daughter birthday cake was well made, presented and delivered without difficulty. Really appreciate their effort and professionalism. Definitely... See more
Company replied
Company details
Written by the company
Kool Cakes are experienced cake makers specialising in a range of birthday cakes, wedding cakes and occasion cakes from their base in Kingsbury & Heston.
Contact info
Honeypot Lane 2, NW9 9QD, London, United Kingdom
- sales@koolcakes.co.uk
- koolcakes.co.uk
I like the cake for the first time and…
I like the cake for the first time and So I referred to all my cousin
In same week two of my cousins ordered and it’s so disappointing to tel
That one of my sis ordered mango Paster and when she went home it was lemon
She was very disappointed
August 13, 2021
Unprompted review
I ordered cake for my husband’s…
I ordered cake for my husband’s birthday and best cake I ever eat my husband love the cake so much Thanks for your service Miss Divya and special thanks to delivery Man
August 8, 2021
Unprompted review
Excellent customer service very…
Excellent customer service very welcoming and friendly staff.
The cake was absolutely delicious and beautiful my son really enjoyed his birthday with his favourite and delicious cake .thank Kool cake
July 20, 2021
Unprompted review
Used cool cakes for the first time
Used cool cakes for the first time, excellent service and very helpful. The cake was exactly how I pictured it and it was so yummy! All of it was gone! I will definitely be using them again!
June 20, 2021
Unprompted review
We've been using Kool Cakes for years…
We've been using Kool Cakes for years because they make the best eggless cakes in the Kingsbury area; we've never been disappointed, and our kids and family love the fresh cream.
Thank you, Divya, for providing excellent service; we will always recommend you to our friends and family.
June 19, 2021
Unprompted review
Great service and yummy cake
Great service and yummy cake. Spoke to Divya for my Gender reveal cake and she made the cake special for us - definitely coming back thank you
June 14, 2021
Unprompted review
Our favourite go-to place to order…
Our favourite go-to place to order cakes. Simply amazing fresh cream cake with nice decoration of fruits. Highly recommend!!
May 28, 2021
Unprompted review
Amazing cake
We are very happy with the cake it tasted delicious. Light, fresh and tasty. We will definitely order another cake very soon and I will 100% recommend kool cakes to all my friends and family. Thank you very much for this beautiful cake 👍🏻
May 16, 2021
Unprompted review
Really spongy cakes
Really spongy cakes. Reasonably priced . Would recommend kool cakes for my friends family events. Best birthday cake and really made my Day memorable ♥️
April 21, 2021
Unprompted review
Excellent cake & amazing service…
Excellent cake & amazing service delivered on short notice. Will
Surely recommend Kool Cakes.
April 12, 2021
Unprompted review
service
I have given orders to most of the occasion and I am very happy with the cakes and as well as the service provided by the staff. Will recommend to my friends and family.
April 10, 2021
Unprompted review
Got a cake today not good at all for…
Got a cake today not good at all for the shape of fruits they decorated, wrong spelling I feel very upset today
February 14, 2021
Unprompted review
Reply from Kool Cakes
Hi Ferizoli,
I would like to apologise for the mistakes that were made on your order and never wish for any customer to feel upset on their special occasion. Please help us to understand how this has happened by letting us know your order details.
We would like to thank you for your feed back as this will help us improve and discover flaws in our system. We look forward to hearing from you
Using Kool Cakes For Years
Using Kool Cakes For Years , Never Disappointed , Thankyou Kool Cakes
September 10, 2020
Unprompted review
Reply from Kool Cakes
Thank you so much for your loyalty Farina. We are so glad you enjoy our cakes
Fresh and tasty cakes
March 13, 2020
Unprompted review
Reply from Kool Cakes
I'm glad you felt our work was well done. It's something we've worked hard on and we're pleased our efforts resonated with you.
Great cake shop
Great cake shop, have been using for years! eggless options, simple designs and great service. Thanks!
March 6, 2020
Unprompted review
Reply from Kool Cakes
Thanks for placing your trust in us and your willingness to share.
Decorated great
Decorated great, moist and fresh.. great bakery been going there years get all my birthday cakes there.
February 22, 2020
Unprompted review
Reply from Kool Cakes
Thank you for taking the time to share your experience with us. We're grateful for customers like you.
Reply from Kool Cakes
I'm glad you felt our job was well done. Our quality is something we've worked hard on and we're pleased our efforts resonated with you.
Every time i bring their cakes to a…
Every time i bring their cakes to a party everyone says to me its the best fresh cream cake they have ever had!!.
Never regretted a purchase, excellent cakes and I have been a customer for years.
November 23, 2019
Unprompted review
Reply from Kool Cakes
It is a pleasure serving you [and your family]. We really appreciate you taking the time to share your feedback.
Amazing product
Amazing product, service
and the quality. The preparation is very good.
November 12, 2019
Unprompted review
Reply from Kool Cakes
I'm glad you felt our work was well done. It's something we've worked hard on and we're pleased our efforts resonated with you.
Excellent quality and decent service!
November 12, 2019
Unprompted review
Reply from Kool Cakes
Thanks for placing your trust in us and your willingness to share.
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