Kooshy Kids Reviews 194

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers had a great experience with this company. Customers are consistently impressed with the product quality, describing items as excellent, high-quality, and durable. Many found the products to be game-changers for family travel, making long flights much more comfortable for children and parents alike. People particularly appreciate the thoughtful design and how well the products meet their needs, often exceeding expectations. Conversely, a small portion of people felt dissatisfied with certain aspects of the customer service and product functionality. Some reviewers reported issues with faulty products, such as cushions deflating quickly or not working as intended. Others experienced frustrating customer service interactions, mentioning slow responses, unaddressed concerns, or misleading information regarding product compatibility with airlines.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the Kooshy Kids Kooshion... See more

Quality

People report positive experiences with quality. Many customers praise the premium quality of products like... See more

Customer service

Consumers find customer service to be ambiguous. While many reviewers praise the quick responses,... See more

Service

Users describe ambiguous interactions with service. Many customers report positive experiences, highlighting... See more

Response time

Clients share ambiguous opinions on response times. Some customers report quick responses, with issues... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’re so grateful for the Kooshy Kids Kooshin. Our little one is a particularly high maintenance sleeper, so the fact that she slept through the entire six hour flight there and back speaks volumes. T... See more

Company replied

Rated 5 out of 5 stars

Happy returned customer here ! Bought the adventure bag for my girl as it fits all her requirement. Then I bought another one for a spare. High quality , got lots of pocket / division/ shoe pockets ,... See more

Rated 5 out of 5 stars

I recently purchased SELF-INFLATING Kooshy Kids Kooshion during Black Friday sale for my young boys for next long distance trip. But there was a mistake when I received products. I emailed customer s... See more

Rated 5 out of 5 stars

The Kooshy Kids SkyBunk is by far the BEST travel hack if you have kids. For the first time, my husband and I were able to relax and enjoy our own hot meals while the kids slept or played in their own... See more

Company replied


Company details

  1. Children's Store

Written by the company

Kooshy Kids: Enhancing Family Travels One Journey at a Time At Kooshy Kids, we understand that traveling with children can be both a joy and a challenge. That's why we've dedicated ourselves to designing products that make journeys more comfortable, enjoyable, and stress-free for the entire family. From our acclaimed Kooshion and Kooshy Kloud to a diverse range of travel accessories, our mission is to make every trip feel like a breeze. We value our community of travelling families and are always eager to hear from you. Your feedback drives our innovation, and your stories inspire us. Share your Kooshy Kids experience on Trustpilot and help us continue to elevate family travel for everyone. Remember to check our list of approved airlines on our website before purchasing from us. If you are refused use on an approved airline, we will give you a refund. Happy travels!


Contact info

4.1

Great

TrustScore 4 out of 5

194 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A must-have item for toddlers!

I have heard so much good things about Kooshy Kids Kooshion and finally got my hands on it. Item was well packaged and I received a thank-you card with the product as well - how cute! I love how easy it is to inflate the Kooshion and the top part is pretty comfy. I cannot wait to use this for my toddler on the overseas trip next month. Highly recommended 😍

December 9, 2024
Unprompted review
Kooshy Kids logo

Reply from Kooshy Kids

Hi Vivian,

Thank you for your lovely review! I’m so glad you finally got to try the Kooshy Kids Kooshion and are already impressed. It’s great to hear you found it easy to inflate and comfortable—perfect for your upcoming overseas trip with your toddler!

We’re thrilled to be part of your travel plans and can’t wait for you to experience how much easier it makes family travel. Wishing you a fantastic journey ahead! 😍

Rated 5 out of 5 stars

Very Handy

The Kooshy inflatable is a lifesaver! My daughter was able to sleep for 5 hours straight as the seat was converted into a make-shift bed!!! Glad i found this during Black Friday sale!!

December 19, 2024
Unprompted review
Kooshy Kids logo

Reply from Kooshy Kids

Hi Sarah Jane,

Thank you for your wonderful feedback! I’m so glad the Kooshy inflatable made such a difference, turning your daughter’s seat into a comfy little bed—5 hours of uninterrupted sleep is a dream come true on flights!

It’s great to hear you snagged it during the Black Friday sale, too. Wishing you many more restful and enjoyable journeys ahead!

Rated 5 out of 5 stars

Highly recommended

We bought this product a few weeks ago. My daughter really likes it. She has been using while watching the TV and sleeping. We used this on Qatar airway flight from Melbourne to Doha. I would recommend the kooshy kids to anyone.

December 23, 2024
Unprompted review
Kooshy Kids logo

Reply from Kooshy Kids

Hi Upuli,

Thank you for sharing your experience! It’s wonderful to hear that your daughter is enjoying the product both at home and on your flight to Doha. Knowing it added comfort and versatility to her routine makes us so happy.

We’re thrilled you’d recommend Kooshy Kids and hope it continues to make your travels and everyday moments easier. Wishing you safe and comfortable adventures ahead!

Rated 5 out of 5 stars

Fantastic company!

Fabulous products and even better customer service! Definitely recommend their kids' headphone bands: comfortable, hard-wearing, and so soft. They don't seem to affect my kids with motion sickness either which is great as they're more breathable around the ear than regular headphones. Game-changer!

December 19, 2024
Unprompted review
Kooshy Kids logo

Reply from Kooshy Kids

Hi Penelope,

Thank you for your glowing review! I’m thrilled to hear you’re loving our kids' headphone bands and that they’ve been such a hit with your family. It’s great to know they’re comfortable, durable, and even help with motion sickness—that breathability really does make a difference!

We’re so glad to have made a positive impact on your travels and look forward to being part of many more family adventures. Thanks for recommending us!

Rated 5 out of 5 stars

Best product ever made my trip so easy…

Best product ever made my trip so easy and the kids so happy and comfortable and it was so easy to inflate took us less than a minute and my husband and I used as well so good

November 3, 2024
Unprompted review
Kooshy Kids logo

Reply from Kooshy Kids

Hi Jane,

Thank you for your fantastic feedback! It’s wonderful to hear that the product made your trip so much easier and kept your kids happy and comfortable. I’m thrilled that you and your husband were able to enjoy it as well—its ease of use really makes a difference, doesn’t it?

Wishing you many more enjoyable and relaxed family adventures!

Rated 5 out of 5 stars

Absolutely amazing!

Absolutely amazing!! I don’t know how I would manage travelling with my 5 and 1 year old without it. This is a must buy for parents travelling with kids

December 28, 2024
Unprompted review
Kooshy Kids logo

Reply from Kooshy Kids


Hi Farahnaaz,

Thank you for your incredible feedback! I’m so happy to hear how much the product has helped you while travelling with your little ones—it’s exactly what we hope for. It’s wonderful knowing it’s become such an essential for your family.

Wishing you many more enjoyable and stress-free journeys with your kids!

Rated 5 out of 5 stars

Five stars plus

Five stars plus! We travelled from Australia to Italy with Singapore Airlines with two kids aged 1 and almost 3 and had the Kooshi Kloud and the Cooshion, with the small pump and carry bags. We found them both really handy and we were actually trying to steal some room off the Kooshion too!! Super quick to inflate and deflate and the toddlers could sleep nice and cosy while mum could also have some rest with the little one resting on the Kloud. Thanks Kooshi for allowing parents to get some rest too thanks to these amazing products

June 12, 2024
Unprompted review
Kooshy Kids logo

Reply from Kooshy Kids


Hi Monica,

Thank you for your glowing review! It’s wonderful to hear how much the Kooshy Kloud and Kooshion helped on your journey to Italy—sounds like they were lifesavers for the whole family. I love that even the parents managed to sneak some rest in—comfort for everyone is what it’s all about!

Wishing you many more restful and enjoyable travels with your little ones!

Rated 5 out of 5 stars

Very easy to use and very comfortable

Ordered 4x Kooshy neck pillows as Christmas presents. Delivery was fast. They were better than I expected. Very easy to inflate and comfortable to use. Wish we had them in our Goldcoast trip. Using them for car trips now and definitely bringing them on our next overseas trip as they can be deflated and folded so great for space saving. Also got them at half price yay!

December 25, 2024
Unprompted review
Kooshy Kids logo

Reply from Kooshy Kids

Hi Eleonor,

Thank you for your wonderful feedback! I’m so glad to hear the neck pillows exceeded your expectations and that they’re already proving useful for car trips. Their compact design really does make them perfect for travel—what a great idea to bring them along on your next overseas adventure!

It’s fantastic you snagged them at half price too—such a win! Wishing you lots of comfort on all your future journeys!

Rated 5 out of 5 stars

An absolute must-have when travelling

An absolute must-have when travelling with young kiddos! Once we were in the air, it was super easy to get everything pumped up within seconds, using the rechargeable pump. We could tell another family near us having the same set. Our 3 yr old son quickly settled into his comfortable seat. I ended up using the Kooshy cloud as our son was fairly comfortable himself and absolutely loved this compared to some other pillows we've used in the past. Glad we watched the video with recommendation to not fully have it blown as this made it a lot easier to use, move myself around in the seat. Definitely recommend Kooshy to anyone travelling with the young ones as they are definitely game changer.

July 3, 2024
Unprompted review
Kooshy Kids logo

Reply from Kooshy Kids

Hi Ray,

Thank you for sharing such a detailed review! I’m thrilled to hear how much the products transformed your travel experience. It’s great that the rechargeable pump made setup a breeze, and I love that your son settled in so comfortably—it makes all the difference, doesn’t it?

It’s also fantastic to hear how much you enjoyed the Kooshy Kloud, especially with the tip about partial inflation for extra flexibility. Knowing it worked so well for your family is what we love to hear.

Wishing you many more relaxed and enjoyable trips with your little one!

Rated 5 out of 5 stars

Travel essentials

We took two trips overseas within a year with our two young children. On our first trip, we didn't have any Kooshy products, but by our second trip, we brought along the Kids Kooshion and Kooshy Bands Headphones. The difference these items made for our travel experience was incredible. Now, I always tell my friends who are going on trips to check out Kooshy products because they really made our journey so much easier! After this experience, we only want to fly with airlines that allow the use of the Kids Kooshion. Kooshy is the perfect beginning and end to our family travels.

July 8, 2024
Unprompted review
Kooshy Kids logo

Reply from Kooshy Kids

Hi Leah,

Thank you for sharing such a heartfelt review! It’s amazing to hear how much of a difference the Kids Kooshion and Kooshy Bands Headphones made on your second trip compared to the first. Knowing that our products have become an essential part of your family’s travel routine is so rewarding!

Your kind recommendation to friends means so much to us, and we’re thrilled to be the “perfect beginning and end” to your family’s adventures. Wishing you many more smooth and joyful journeys ahead with Kooshy Kids! 😊✈️

Rated 5 out of 5 stars

We used the Kooshy Inflatable Sky bunk…

We used the Kooshy Inflatable Sky bunk on a recent flight from Melbourne to London. It was a lifesaver for our 2 year old. It was perfect for both sleeping and for just sitting on the plane. Easy to inflate, deflate & store. No issues with using it on our Etihad flights. Couldn’t recommend enough!

September 1, 2024
Unprompted review
Kooshy Kids logo

Reply from Kooshy Kids

Hi Oonagh,

Thank you for your fantastic feedback! I’m so glad to hear the Kooshy Inflatable Sky Bunk was a lifesaver for your 2-year-old on such a long journey. It’s wonderful that it worked perfectly for both sleeping and sitting comfortably, and I’m thrilled the setup and storage were so easy. Knowing you had no issues using it on your Etihad flights is great to hear as well. Wishing you many more smooth and enjoyable trips ahead! 😊✈️

Rated 5 out of 5 stars

Simply the best!

My little one is so excited by her Kooshy Kids Christmas present she couldn’t wait for her holiday to use it! Thank you Kooshy kids for your amazing product! We have the Kushion, Kooshy Kloud Pillow and now Travel Tray for each of our kids. You have made travel so much easy, and our kids are so happy and settled now. My only complaint? We didn’t find your products earlier!!

December 25, 2024
Unprompted review
Kooshy Kids logo

Reply from Kooshy Kids

Hi Donna,

Thank you for such a wonderful review! It’s so lovely to hear how excited your little one is about her Kooshy Kids Christmas present—what a fantastic way to kick off the holidays! I’m thrilled that the Kooshion, Kooshy Kloud Pillow, and Travel Tray have made traveling so much easier and kept your kids happy and settled.

Your only complaint gave us a smile, and we’re just glad you’ve found us now! Wishing you and your family many more joyful and stress-free travel adventures ahead. 😊✈️

Rated 5 out of 5 stars

Yet to use it on a flight but amazing…

Yet to use it on a flight but amazing quality and very unique in its market!

December 28, 2024
Unprompted review
Kooshy Kids logo

Reply from Kooshy Kids

Hi Jodie,

Thank you for your kind words! I’m so glad to hear you’re impressed with the quality and uniqueness of the product. I’m confident it will make your upcoming flights even more enjoyable. Wishing you amazing travel experiences ahead, and we’d love to hear how it goes once you’ve used it! 😊✈️

Rated 5 out of 5 stars

This thing is indispensable.

This thing is indispensable. Like... Moreso than any other traveling gear. I can't sleep while I'm holding my kid, so the bed saves my butt every time we're on a red-eye especially! Will add photo when approved

June 30, 2024
Unprompted review
Kooshy Kids logo

Reply from Kooshy Kids

Hi Abida,

Thank you for such a glowing review! I’m so glad to hear how indispensable the product has been for your travels, especially on red-eye flights—it’s wonderful to know it’s made such a difference for you and your little one. Wishing you many more restful and stress-free flights ahead, and we’d love to see your photo when it’s ready! 😊✈️

Rated 5 out of 5 stars

A Game-Changer for Family Travel: Kooshy Kids Sky Bunk

We recently travelled from Melbourne to Bali with our 11-month-old daughter and decided to try the Kooshy Kids Sky Bunk for our flights. I’m thrilled to say it was a fantastic decision!

The inflatable bed provided a safe and comfortable space for our little one during the journey. Our daughter seemed to find it very cozy. We were pleasantly surprised to see her sleep for the majority of both flights, which made the experience so much easier for us as parents.

The bed is easy to inflate and deflate, and it fits well in the airplane seat, making it convenient to set up and pack away. Its durability and design are impressive, ensuring that it withstands the rigors of travel.

Overall, the Kooshy Kids Sky Bunk significantly enhanced our flight experience. We can confidently say that it’s a worthwhile investment for travel with a toddler. Highly recommended for parents looking for a comfortable solution for their little ones during long flights!

October 20, 2024
Unprompted review
Kooshy Kids logo

Reply from Kooshy Kids

Hi George,

Thank you for sharing such a detailed and glowing review of the Kooshy Kids Sky Bunk! I’m thrilled to hear it was a fantastic decision for your trip from Melbourne to Bali and that it created a safe, cosy space for your 11-month-old daughter. Knowing she slept through most of the flights must have made the journey so much more manageable for you as parents—what a win!

It’s great to hear you found it easy to inflate, deflate, and pack away, and I’m so glad the durability and design lived up to your expectations. Wishing you many more smooth and comfortable travels with your little one, and thank you for recommending us so highly! 😊✈️

Rated 5 out of 5 stars

Best product ever purchased for our baby!!

Hands down the best product I’ve ever purchased for our baby!! We have just travelled for 18 hours with our (very tall) 1 yr old and she was a champion sleeper on her Kooshy cloud. She’s quite heavy so my arms tire easily, but thanks to Kooshy Kids, my arms were free to eat and rest and have some me time while she just laid over me on her cloud. Best invention ever! She slept for just over 11 hours (granted, not consecutively) on our 18 hour trip which included two flights and 4hr stop over. She was amazingly comfortable, being able to stretch out and lie flat. If you don’t have a spare seat between you (we didn’t for the long flight), no worries! Just sit next to a window and spread your cloud out for bubs to make space. I could even eat my meal freely with 2 hands - something I thought would never happen! Thanks for your very clever design guys, will most definitely continue recommending this to friends and family who travel. We’re also eyeing off more of your products as she gets older - half of our family is overseas so regular travel is part of our life. Thanks for making life easy!!

December 23, 2024
Unprompted review
Kooshy Kids logo

Reply from Kooshy Kids

Hi Jackie,

Thank you so much for such an incredible review! I’m beyond thrilled to hear how much the Kooshy Kloud transformed your 18-hour journey with your 1-year-old. It’s amazing that she was able to sleep so comfortably for over 11 hours, giving you the freedom to rest, eat, and enjoy some well-deserved "me time."

Your tip about using it by the window without a spare seat is so helpful for other parents, and it’s fantastic to know the clever design made such a big difference. I’m so glad the Kooshy Kloud has become an essential part of your travel routine, and I hope our other products will be just as useful for your family as your little one grows. Wishing you many more smooth and happy travels ahead, and thank you for recommending us so highly! 😊✈️

Rated 5 out of 5 stars

Important travel item to have!

We bought the original Kooshion and it was the best thing ever! Super easy to inflate with their Tiny Pump and it took seconds to deflate. We also use the Tiny Pump for so many other things in the house. Our friends are always amazed at how small and powerful it is. My kid loved the Kooshion - slept thru the plane ride comfortably. I also used it as a foot rest for myself! Easy to pack away. Will definitely look into their other products for our future holidays.

April 25, 2024
Unprompted review
Kooshy Kids logo

Reply from Kooshy Kids

Hi Queena,

Thank you for such a thoughtful review! I’m so glad to hear the original Kooshion made such a big difference for your travels, especially with your child sleeping comfortably through the plane ride. It’s wonderful that you’ve found the Tiny Pump so handy both on flights and around the house—its size and power really do surprise everyone!

I love that you also used the Kooshion as a footrest—what a versatile addition to your trip! Wishing you and your family many more easy and comfortable holidays, and I’m excited for you to explore more of our products in the future. 😊✈️

Rated 5 out of 5 stars

Must have item for your busy toddler on flights!

We got the sky bunk bed from Kooshy in anticipation of a couple of international flights coming up that are 8hours + long and we really wanted a space for the kiddo.

bubs was 8months on the first flight (and return)
and the next trip he was 16months!

What we loved about the sky bunk bed
- the L shape meant that there is ample space in the leg rest area to place the nappy bag. which was so vital considering we're taking a bunch of things for bubs during the flight and the space was needed to make sure we could get things in and out quickly.

- blows up really fast! and quietly too! we got the small pump with us and it fits into any pocket (its tiny!)

-the edges are lifted which meant bubs would not be able to roll off while asleep and it also keeps toys in place when he's awake.

I did put a blanket on top of the sky bunk bed before he went to nap just so i can keep it clean.

Love love love our Sky bunk bed!
we've used it on 4 international flights now and i can't imagine what it would be like without the bed!

February 8, 2024
Kooshy Kids logo

Reply from Kooshy Kids

Thank you for sharing such a detailed and glowing review of the Sky Bunk! It’s wonderful to hear how it’s become a must-have for your family on long international flights. The L-shape design for extra storage space is such a game changer, and I’m so glad it helped keep your essentials organised during your trips.

It’s great to know the fast and quiet inflation made setup seamless, and the raised edges provided extra safety and kept toys in place—such a thoughtful feature for busy toddlers! Adding a blanket is a smart touch to keep things clean.

I’m thrilled that the Sky Bunk has made such a difference for your travels, and it’s amazing you’ve already used it on four flights. Wishing you many more smooth and comfortable adventures ahead with your little one! 😊✈️

Rated 5 out of 5 stars

Kooshy Kids Sky Beds

I couldn’t be happier with the Kooshy Kids Sky Bunks! They were an absolute lifesaver on our recent trip. The setup was so easy, and the kids were able to settle in comfortably for the entire flight. They slept for over 10 hours, which made the journey so much more enjoyable for everyone.

The design is genius – it created a cozy little space for them, I can confidently say this was the best travel product we’ve ever used. Highly recommend it to any parent traveling with kids.

April 10, 2024
Unprompted review
Kooshy Kids logo

Reply from Kooshy Kids

Hi Anita,

Thank you for your glowing review of the Kooshy Kids Sky Bunks! I’m so thrilled to hear they were a lifesaver on your recent trip and that your kids were able to sleep so comfortably for over 10 hours—that’s every parent’s dream on a flight!

It’s wonderful to know the easy setup and clever design created a cosy space that made the journey so much more enjoyable for everyone. Wishing you many more smooth and restful travels, and thank you for recommending us so highly! 😊✈️

Rated 5 out of 5 stars

Excellent services and product

Excellent services and product

December 25, 2024
Unprompted review
Kooshy Kids logo

Reply from Kooshy Kids

Hi Kate,

Thank you for your kind words! I’m so glad to hear you were pleased with both the service and the product. Wishing you many enjoyable and stress-free travels ahead! 😊✈️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look