Kooshy Kids Reviews 194

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers had a great experience with this company. Customers are consistently impressed with the product quality, describing items as excellent, high-quality, and durable. Many found the products to be game-changers for family travel, making long flights much more comfortable for children and parents alike. People particularly appreciate the thoughtful design and how well the products meet their needs, often exceeding expectations. Conversely, a small portion of people felt dissatisfied with certain aspects of the customer service and product functionality. Some reviewers reported issues with faulty products, such as cushions deflating quickly or not working as intended. Others experienced frustrating customer service interactions, mentioning slow responses, unaddressed concerns, or misleading information regarding product compatibility with airlines.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the Kooshy Kids Kooshion... See more

Quality

People report positive experiences with quality. Many customers praise the premium quality of products like... See more

Customer service

Consumers find customer service to be ambiguous. While many reviewers praise the quick responses,... See more

Service

Users describe ambiguous interactions with service. Many customers report positive experiences, highlighting... See more

Response time

Clients share ambiguous opinions on response times. Some customers report quick responses, with issues... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’re so grateful for the Kooshy Kids Kooshin. Our little one is a particularly high maintenance sleeper, so the fact that she slept through the entire six hour flight there and back speaks volumes. T... See more

Company replied

Rated 5 out of 5 stars

Happy returned customer here ! Bought the adventure bag for my girl as it fits all her requirement. Then I bought another one for a spare. High quality , got lots of pocket / division/ shoe pockets ,... See more

Rated 5 out of 5 stars

I recently purchased SELF-INFLATING Kooshy Kids Kooshion during Black Friday sale for my young boys for next long distance trip. But there was a mistake when I received products. I emailed customer s... See more

Rated 5 out of 5 stars

The Kooshy Kids SkyBunk is by far the BEST travel hack if you have kids. For the first time, my husband and I were able to relax and enjoy our own hot meals while the kids slept or played in their own... See more

Company replied


Company details

  1. Children's Store

Written by the company

Kooshy Kids: Enhancing Family Travels One Journey at a Time At Kooshy Kids, we understand that traveling with children can be both a joy and a challenge. That's why we've dedicated ourselves to designing products that make journeys more comfortable, enjoyable, and stress-free for the entire family. From our acclaimed Kooshion and Kooshy Kloud to a diverse range of travel accessories, our mission is to make every trip feel like a breeze. We value our community of travelling families and are always eager to hear from you. Your feedback drives our innovation, and your stories inspire us. Share your Kooshy Kids experience on Trustpilot and help us continue to elevate family travel for everyone. Remember to check our list of approved airlines on our website before purchasing from us. If you are refused use on an approved airline, we will give you a refund. Happy travels!


Contact info

4.1

Great

TrustScore 4 out of 5

194 reviews

5-star
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Replied to 66% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

7+ hours of sleep! Game changer

We travelled from Fiji to Vancouver with my 4&7 yo with 2 x kooshy kids self inflating foot rests and they were a game changer. The girls both got 7+ hours of sleep on the flight and were so comfortable. I even managed to sneak my feet up onto it to get more comfortable.

Definitely a win! We fly home on Qantas so hoping they will let us use them! No issues with Fiji air!

December 13, 2024
Unprompted review
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Reply from Kooshy Kids

Hi Sarah,

Wow, thank you for sharing your experience! It’s amazing to hear that your girls got 7+ hours of sleep—what a game changer for a long flight! I’m thrilled to know the Kooshy Kids self-inflating footrests made such a difference for your family’s comfort (and even gave you a little extra comfort too!).

I hope your return flight with Qantas goes just as smoothly—fingers crossed they’ll let you use them. Wishing you safe and comfy travels home!

Rated 5 out of 5 stars

Great Skybed for infants on plane

I was very skeptical about getting a Skybed for my infant. However went ahead and purchased the Kooshy Kids Skybed with usb pump. Was a little loud in the aeroplane but just advised people around us we were inflating a bed. Once inflated it sat very snug between the seats on Batik airways. My daughter loved being able to sit and use the table and then also be able to have a good sleep on the plane. It was a real lifesaver that she was able to sleep. We also used on the return flight and she slept for 5.5 hours of a 6 hour night flight! It was super easy to set up and deflate. It is very compact and I have actually used the usb pump for other items so very versatile! Great purchase and will def be using for my second child!

March 25, 2024
Unprompted review
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Reply from Kooshy Kids

Hi Erin,

Thank you for such a thoughtful review! I’m so glad you decided to give the Kooshy Kids Sky Bunk a try and that it turned out to be a lifesaver for your travels. It’s amazing to hear how much your daughter enjoyed it, from sitting comfortably at the table to getting a restful sleep (5.5 hours on a 6-hour flight—wow!).

It’s wonderful that you found the setup and deflation process so easy and that the USB pump came in handy for other uses too. Wishing you many more smooth and comfy flights with your little ones!

Rated 5 out of 5 stars

Game Changer for Comfortable Toddler Travel!

We’re absolutely loving our Kooshion! I bought it on impulse just two weeks before our trip, hoping it would let bub lie flat during the flight instead of curling up on the seat with her head on my lap. It completely exceeded my expectations! The tiny pump makes inflating it so easy, and deflating it for packing is surprisingly quick. We couldn’t be happier🥹 bub slept comfortably for 4 out of the 5 hour flight, and it made the journey so much more enjoyable for all of us.

October 26, 2024
Unprompted review
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Reply from Kooshy Kids

Hi Mei,

Thank you for your lovely review! I’m so thrilled to hear how much you’re loving your Kooshion and that it exceeded your expectations. Knowing your little one could lie flat and sleep so comfortably for most of the flight must have made such a difference for the whole family!

It’s great to hear the tiny pump and quick deflation made things easy for you too—those little details can really help when travelling with kids. Wishing you many more enjoyable and restful trips ahead, and thank you for sharing your experience!

Rated 5 out of 5 stars

My child was keen to get comfy

My child was keen to get comfy, trying out the inflatable bunk pre plane ride. It did make getting him off and to bed turbulent. They found it very comfortable.

November 29, 2024
Unprompted review
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Reply from Kooshy Kids

Hi Bikram,

Thank you for sharing your experience! It’s so great to hear your child found the inflatable Sky Bunk comfortable—sounds like it’s already a hit even before the plane ride! I can imagine the excitement it brought made bedtime a bit of a challenge, but hopefully, it’ll help make your travels much smoother and more restful.

Wishing you and your family cosy and stress-free adventures ahead!

Rated 5 out of 5 stars

Travel Tray = Gamechanger

If you have toddlers you NEED the kooshy kids travel tray! He can draw on it, he can put his tablet in it and can even put all his snacks in it. Thanks to the high sides nothing falls on the floor so you don’t have to do that annoying thing when you have to ask the person in the row behind to pass back the monster truck. Absolute lifesaver! Will be buying another one for our second born.

July 25, 2024
Unprompted review
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Reply from Kooshy Kids

Hi Emma,

Thank you for sharing how much you love the Kooshy Kids Travel Tray! It’s amazing to hear it’s been such a lifesaver for your toddler, keeping everything in place and making those flights stress-free. I can totally relate to the relief of not having to chase down fallen toys and snacks mid-flight!

I’m so glad you’re planning to get another one for your second born—it’s wonderful knowing our products are helping make your family travels smoother. Wishing you many more happy adventures ahead!

Rated 5 out of 5 stars

Firstly thanks for the great idea

Firstly thanks for the great idea
It made all mums life easier
I recently got my parcel .
Really loved it ..
Thank you!!!
Highly recommend to all mums those who are travelling with kids, infants or toddler .

December 20, 2024
Unprompted review
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Reply from Kooshy Kids

Hi Charan,

Thank you so much for your lovely review! I’m so glad to hear you loved your parcel and that it’s made travelling with kids so much easier—making mums' lives a little less stressful is exactly what we aim for. Thank you for the wonderful recommendation, and I hope it continues to make your travels smooth and enjoyable!

Wishing you happy adventures ahead.

Rated 5 out of 5 stars

Perfect travel essential

I’ve travelled alone few months back with two kids aged 5 year and 4months, in along haul flight. I bought 2 Kooshion just to try, but I was amazed with their practicality and comfort. The extra space made it easier for the kids to lie down and sleep comfortably during the flight. Honestly, it really eased the travel and had a smooth travel. I would definitely recommend it for kids and even helpful for kids to use as foot rest.

August 7, 2024
Unprompted review
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Reply from Kooshy Kids

Hi Ani,

Thank you so much for sharing your experience! Travelling solo with two little ones on a long-haul flight is no easy feat, so I’m thrilled to hear the Kooshions made such a difference in creating extra space and comfort for your kids to rest. It’s amazing how a good sleep can make travel so much smoother! Thank you for the recommendation, and I hope they continue to make your journeys easier in the future.

Wishing you many more stress-free travels ahead!

Rated 5 out of 5 stars

Product is perfect

Product is perfect, speedy delivery and will help with long haul flight the cushion. Happy customer.

December 20, 2024
Unprompted review
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Reply from Kooshy Kids

Hi Jarratt,

Thank you so much for your review! I’m delighted to hear the product arrived quickly and is exactly what you needed for your long-haul flight. Wishing you smooth and comfortable travels ahead, and we’re so glad to have you as a happy customer!

Rated 5 out of 5 stars

i am really amazed by kooshy kids…

i am really amazed by kooshy kids Kooshion i bought two for my kids while we were travelling overseas and it reaaly helped them to sleep during flight and made our flight much more easier
i really recommend it

December 6, 2024
Unprompted review
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Reply from Kooshy Kids

Thank you so much for sharing your experience! I’m thrilled to hear that the Kooshy Kids Kooshions made your flight easier and helped your kids get some much-needed sleep. It’s feedback like this that reminds us why we do what we do! Wishing you many more smooth and restful travels ahead, and we’re so grateful for your recommendation.

Rated 5 out of 5 stars

Family travel essentials ✨️

I bought 3 of the kooshy kushions for my kids (8, 6 and 2) to use on our trip to Japan with qantas. They are very well made, blow up quickly and store compactly.

We found them particularly helpful on the overnight flight back as my eldest boys were able to cuddle up in them and slept most of the 10hr flight. I used the cushion as extra support on my lap for my 2yo to breastfeed and sleep making it more comfortable for both of us. Also I used it for myself as a pillow leaning against the window so I could nap (I find it very difficult to sleep on planes but this product does make it easier). Finally back at home the kids use it in the car on long car trips too!

A very versatile product which we will definitely be taking on our upcoming trip to bali 😀 looking forward to buying more travel products with kooshy kids to make our lives easier 😍

April 22, 2024
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Reply from Kooshy Kids

Hi Stacey,

Thank you so much for sharing your incredible experience with the Kooshy Kids Kooshions! It’s amazing to hear how versatile they’ve been for your family—from giving your boys a cosy spot to sleep on the flight, to helping you and your little one rest more comfortably, and even making car trips easier at home.

I’m thrilled they’ve become a must-have for your travels, and I’m so excited to hear about your upcoming trip to Bali! We’re looking forward to helping make that trip (and every trip after) even more comfortable and stress-free. Wishing you and your family many more happy adventures!

Rated 5 out of 5 stars

Perfect for long haul flights

Loved our Kooshy Kloud on our long haul flights from Brisbane to Vancouver return. Our Toddler was able to sleep 6+ hours comfortably and I was able to get some rest without sore arms. Highly recommend this to anyone travelling with a toddler or baby.

December 6, 2024
Unprompted review
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Reply from Kooshy Kids

Thank you for sharing your wonderful experience! I’m so happy to hear the Kooshy Kloud made such a difference on your long-haul flights from Brisbane to Vancouver—6+ hours of comfortable sleep for your toddler and some well-deserved rest for you is a huge win!

We truly appreciate your recommendation and are thrilled to have helped make your journey easier and more comfortable. Wishing you many more smooth travels ahead!

Rated 5 out of 5 stars

The Kooshy kids kushion made travelling…

The Kooshy kids kushion made travelling with my 2 and 7 year old a breeze. We flew singapore airlines and my kids both slept the entire 7 hour flight to singapore as comfy as they usually are in their own beds!

January 8, 2024
Unprompted review
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Reply from Kooshy Kids

Thank you so much for sharing your experience! I’m absolutely thrilled to hear the Kooshy Kids Kooshion made such a difference for your 2 and 7-year-old on your flight with Singapore Airlines. A full 7 hours of sleep and as comfy as being in their own beds—what a win for travelling with kids!

Wishing you many more smooth and restful journeys ahead, and we can’t wait to help make your next adventure just as comfortable.

Rated 5 out of 5 stars

Great product

The kooshy kids cushion made travel a lot more bearable with a toddler - we were able to lay him down on it for sleeping on our overnight flight. Check whether your airline allows the use of the inflatable cushion first - info on their website!

August 1, 2024
Unprompted review
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Reply from Kooshy Kids

Thank you so much for sharing your experience! I’m so glad to hear the Kooshy Kids Kooshion made your overnight flight more bearable and allowed your little one to get some sleep—it makes such a difference when travelling with toddlers.

You’re absolutely right about checking airline guidelines in advance, and we always recommend referring to our list of approved airlines on the website for added peace of mind.

Wishing you smooth and restful travels ahead, and we’d love to be part of your next trip!

Rated 5 out of 5 stars

Good quality, easy to use

Loved our Kooshion for our flight from Perth-NZ. We were worried about using it in airNZ as it wasn’t technically approved, but it was all fine and no one asked us to put it away. Great for the overnight flight for a few hours of sleep for the toddlers 😊

October 19, 2024
Unprompted review
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Reply from Kooshy Kids

Thank you so much for sharing your experience with the Kooshion! I’m so happy to hear it made your flight from Perth to NZ more comfortable and gave your toddlers a few hours of much-needed sleep on the overnight journey. 😊

We’re thrilled the product worked so well for you, and it’s great to know your flight with Air New Zealand went smoothly. Wishing you many more cosy and restful travels ahead, and we can’t wait to help on your next adventure!

Rated 5 out of 5 stars

Great Cushion for flight and long trip…

Great Cushion for flight and long trip on a car

December 15, 2024
Unprompted review
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Reply from Kooshy Kids

Thank you for sharing your experience! I’m so glad to hear the Kooshy Kids cushion worked well for both your flight and long car trips. It’s fantastic to know it added comfort for your travels—wherever they take you!

Wishing you smooth and cosy adventures ahead, and we look forward to helping with your next journey.

Rated 5 out of 5 stars

Kooshy kids travel essentials has made…

Kooshy kids travel essentials has made our long trip so much easier with 4 little ones, we left Sydney around their bed time and I couldn’t wait to try them as soon as we departed they slept the whole way from Sydney to dubai so comfortably thank you so much Kooshy kids 🥰

September 19, 2024
Unprompted review
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Reply from Kooshy Kids

Thank you so much for sharing your experience! Travelling long-haul with four little ones is no small feat, and I’m absolutely thrilled to hear that Kooshy Kids travel essentials made your trip so much easier. It’s amazing that they slept comfortably the entire way from Sydney to Dubai—what a game-changer for bedtime flights!

Wishing you many more smooth and restful journeys ahead. We’re so happy to have been a part of making this one stress-free. 🥰

Rated 5 out of 5 stars

Fantastic

Worked so well on our first long haul flight once my daughter turned 2 and had to have a seat of her own! Couldn’t be happier with the purchase. 10/10 recommend the self inflating sky bunk!

November 28, 2024
Unprompted review
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Reply from Kooshy Kids

Thank you so much for sharing your experience! I’m thrilled to hear the Self-Inflating Sky Bunk worked so well for your daughter’s first long-haul flight in her own seat. Knowing it made such a difference and that you’re so happy with your purchase truly makes our day!

Wishing you many more smooth and comfortable travels ahead. Thank you for the glowing 10/10 recommendation!

Rated 5 out of 5 stars

Its much more easy to travel with…

Its much more easy to travel with Kooshy Kids. In a plane girls are chilling and sleeping

March 18, 2024
Unprompted review
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Reply from Kooshy Kids

Thank you for sharing your experience! I’m so happy to hear that travelling with Kooshy Kids made things much easier for you and that your girls were able to chill and sleep comfortably on the plane. That’s exactly what we love to hear—rested kids make for happier travels all around!

Wishing you many more smooth and relaxing adventures ahead.

Rated 5 out of 5 stars

The best thing for travel with kids..

I came across Kooshy Kids on Instagram and decided to make the purchase as I was travelling from Australia to Sri Lanka with my two kids. 2.5 year old and 3 month old. I was travelling by myself and this saved the trip as my 2.5 year old Son slept through the journey from Aus to Sri Lanka and Sri Lanka to Aus. I was able to inflate the Kooshy Kids even with the 3 month old as it was very quick. We were flying with Sri Lankan Airlines and they had no issues with us using it.
I used Kooshy Kids just last week as we were travelling from Aus to Sri Lanka with my two kids and husband again. My husband confirmed that this was the best purchase ever as my Son who is 3 years old now slept through the flight. I am planning to purchase the self-inflatable for my daughter. If you are thinking about purchasing one I can confirm that you won't regret your purchase. This is made so well and and you won't regret it!

March 20, 2024
Unprompted review
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Reply from Kooshy Kids

Thank you so much for taking the time to share your experience! Travelling solo with a 2.5-year-old and a 3-month-old is no easy task, and I’m absolutely thrilled to hear that Kooshy Kids saved your trip from Australia to Sri Lanka—and back! It’s fantastic that your son slept through the journey and that inflating the product was quick and simple, even with your little one in tow.

Hearing that your husband agrees it’s the “best purchase ever” and that it worked just as well on your recent trip makes us so happy! We’re sure the self-inflatable version will be a great addition for your daughter on future adventures.

Thank you again for your glowing recommendation—we truly appreciate it and can’t wait to help make your next journey just as smooth and comfortable.

Wishing you many more stress-free flights ahead!

Rated 5 out of 5 stars

Kooshy Cushion+ Kooshy Kloud

We loved the products use for our trip overseas. When we placed order we were surprised how quick the delivery is so already 5⭐for just the delivery. Also when the products came though it was missing one item I only have to message the support team as their advise it took 2 days for them to respond however once we have received the response they were prompt after and have delivered the missing item. Highly recommended this company. ⭐⭐⭐⭐⭐.

We also loved the free gift we've received.

December 18, 2024
Unprompted review
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Reply from Kooshy Kids

Thank you so much for your kind words and for sharing your experience! I’m delighted to hear you loved the products and were impressed by the quick delivery—5⭐ right back to you! I’m sorry to hear about the initial mix-up, but I’m glad our support team could resolve it promptly and get the missing item to you. It’s also wonderful to know you enjoyed the free gift! Wishing you many more happy and stress-free adventures ahead.

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