Koriwhiskey Reviews 518

TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Considering 264 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the delivery service, citing extremely slow shipping times and frequent issues with orders not arriving or being considerably delayed. Reviewers also felt that the products were overpriced for their actual quality, often describing them as cheap, small, and not matching the descriptions or images on the website. Many reported receiving damaged items, including broken glasses and presentation boxes, and were disappointed with the origin and craftsmanship of the products. Conversely, a small portion of people felt satisfied with the product quality, finding the glasses beautiful, well-crafted, and aesthetically pleasing, sometimes even exceeding their expectations. Some customers also noted good packaging that protected their items during transit and appreciated the communication regarding delivery updates.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing disappointment regarding the... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing significant... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing significant dissatisfaction... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service, citing frequent delays and items not... See more

Price

Customers expressed significant dissatisfaction with the pricing, frequently describing products as... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Wish I came across this review page before placing order with Kori Whiskey. After placing an order, I never received email on order confirmation - which feels highly spammy. And when the order finally... See more

Rated 2 out of 5 stars

I ordered 2 glasses, one arrived damaged in transit. Whilst the look and quality of the glasses is second to none the customer service has let the product down. Multiple emails, messages and no conta... See more

Rated 1 out of 5 stars

Ordered the decanter, whiskey glass and stones - for starters these are all tiny - not sure who would use them? But more importantly the glass quality feels like plastic or acrylic. They probably cost... See more

Rated 4 out of 5 stars

It was not what I expected. The glasses were much smaller and lighter than I expected. Our large cube ice did not fit. So we made slightly smaller, round ice cubes that fit perfectly. We has our f... See more



Contact info

2.5

Poor

TrustScore 2.5 out of 5

518 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

I ordered a glass for a Christmas…

I ordered a glass for a Christmas present , it did take some time, but i did order late.

The glass arrived well packaged and safe.

I did expect the weight of the glass itself to be a bit heavier.

My son liked it . so i guess all is well.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

This company is running a blatant and dishonest scam.

I paid 38 EUR for “whiskey glasses” from Kori Whiskey, only to later discover that the exact same item is sold on Temu for around 5 EUR. I compared them carefully — they are absolutely identical. Same shape, same size, same quality.

Kori Whiskey didn’t even bother to disguise this. The product arrived wrapped exactly like a Temu shipment, in cheap protective plastic, with no proper packaging, no branding, no effort whatsoever. It was obvious this was a dropshipped item.

The glasses themselves are a joke. The volume does not suit any drink at all — not whiskey, not water, nothing. By size, this is basically a candle holder, not a drinking glass.

When confronted, they refused to issue a refund.

This is clear, intentional customer deception — massively overpricing cheap mass-market products and presenting them as something premium. This business model relies entirely on misleading customers.

Avoid this store unless you want to overpay for Temu junk with zero accountability and zero customer service.

December 15, 2025
Unprompted review
Rated 2 out of 5 stars

Legit, but not great.

On placing the order l almost immediately received an apology about delivery delays.
I am three weeks in and there is no sign of a shipment.
Email links have expired.
I am waiting for a reply to my email to customer services requesting a refund.
Tracking link for the shipment does not work.
I have received many more advertising emails but nothing linked to my order.
The goods may arrive yet. If they do I will update.
Edit. They arrived. The glass did not match the plate. The glass is very thick. They are very small. I am little and my nose bashes on the other side of the glass. No wooden box.
Upgrade to 2 stars because there is an item. It was well packaged. Not worth the price.

December 28, 2025
Unprompted review
Rated 5 out of 5 stars

Always a good experience,

Always a good experience when i have ordered from Kori Whiskey. Quality products and always arrive well packaged. Customer service second to none. 100% recommend.

December 28, 2025
Unprompted review
Rated 1 out of 5 stars

my order took 3 weeks to arrive and…

my order took 3 weeks to arrive and when it did I was shocked how terribly it was packaged, for what is ment to be a fancy glass(I deem these as an expensive set of 2 glasses!) it was packaged like it was from a jumble sale, in fact I think they would have done a better job. only bubble and foam wrap, i. am really surpised they made it in one piece..not even a cardboard box, I felt embarrassed to give it to my recipient a it was going to be a gift, for that reason I almost didn't bother, I would advise not buying if they are a gift for someone else as they don't look a considered purchase. there was no paper label on the glass identifying what they were or the brand, no fancy wooden box that you see in the pictures, not even a cardboard box. I feel I have been ripped off and would advise against purchasing. I won't be a repeat customer. order at your own risk.

December 21, 2025
Unprompted review
Rated 1 out of 5 stars

Scam. Fake advertising and lowest quality product

Company is a scam. Ordered 2 glasses for $80 expecting handcrafted glasses from Japan. They were shipped from China and when they eventually arrived they were the lowest quality glasses that I’ve ever seen. Glass felt like plastic with false wood surround. Very disappointed with the extremely low quality and false advertising. Still no response from the business to try to arrange a return and refund. Avoid at all costs.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Hayate Whiskey Glass & Kin Gold Foil Glass

Ease of ordering -order tracking could be a bit more precise.
Shipping took a bit longer, likely due to the upcoming festive season.
Excellent secure packing.
Glasses are of good quality and aesthetic.

December 22, 2025
Unprompted review
Rated 2 out of 5 stars

Unimpressed

First, it took over 3 weeks to receive the glasses. Second, the tracking site was extremely confusing and filled with 3rd party ads. This was very frustrating as I had no idea when it would arrive. Finally after all of that, I was very disappointed with the quality of the glasses. The glass is very thin and resembles a cheaply made glass. There are seams at the bottom that add to the low quality appearance. For the cost, I expected a glass with substance that felt good in the hand. I have purchased many glasses from we'll known companies and their quality is superior.
I will not be using these and may just recycle them.

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful glasses

Easy to order, they took a few weeks to come but coming from Japan and Christmas is a busy time it is understandable the glasses arrived in time and are beautiful, so definitely worth the wait, I will definitely order again but will order well in advance and now i know they are a dependable company I will be more relaxed while I wait knowing they will turn up beautiful glasses

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Sell cheap moulded glasses as premium handcrafted Japanese glass. Going to my credit card company to get a refund. Avoid like the plague.

December 25, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Kori Whiskey at all costs

Avoid Kori Whiskey at all costs. Absolute disgrace of a company.

I spent £80 over two months ago and never received a single thing. The parcel was sent with Evri (which already tells you how little they care), and unsurprisingly it was lost. Since then, Kori Whiskey have done absolutely nothing to resolve it.

Customer service is beyond useless. When they do reply — which can take weeks — the responses make no sense whatsoever, don’t address the issue, and feel like they were written by someone who didn’t even read my emails. Then it’s radio silence again. No follow-up. No accountability. No refund. No replacement. Just ignored.

Taking £80 from a customer and then hiding behind a courier you chose yourself is not bad luck — it’s gross incompetence. Once they had my money, they clearly stopped caring. This is not a premium brand; it’s a company happy to take your cash and leave you chasing ghosts.

If you’re thinking of buying from Kori Whiskey, don’t.

One of the worst online purchasing experiences I’ve ever had. £80 gone, months wasted, zero resolution. Utterly shameful.

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. My husband found this site and asked me to get one for Christmas, which i did. The glass turned up, what a waste of money. Two very clear seams where the glass was joined, showed its clearly made in a mould - unlike their claims that its handmade. Don't bother ordering, its a rip off.

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam.

I ordered something on November 29 and it still is not here. Their customer service does not respond to you. They don't have a phone number and just an email no one answers.

The glasses are cheap junk from China and not handmade in Japan. They are overpriced.

I never received my item and the company does not respond to me so I opened up a dispute with my credit card.

AVOID AT ALL COSTS

December 24, 2025
Unprompted review

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