Koveproperties Reviews 

181
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge of the property market, making the entire process smooth and stress-free. The service provided is frequently described as excellent, with many appreciating the proactive communication and efficient handling of all aspects, from initial guidance to post-sale support. Reviewers highlight the exceptional customer service, noting the team's responsiveness and ability to address doubts and confusions quickly and clearly. The user experience is consistently positive, with people feeling well-informed and supported throughout their investment journey, benefiting from clear explanations and timely updates.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting outstanding professionalism, communication,... See more

Customer service

Customers report highly positive experiences with customer service, consistently highlighting the team's... See more

User experience

Consumers find the user experience to be positive, with many reporting excellent and smooth processes that... See more

Response time

Clients share positive opinions on response times, with many reviewers highlighting the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am just about to complete on my first property with Kove. As a first time investor I relied heavily on their direction and advice and just as well for it. Samantha has made the process as sm... See more

Rated 5 out of 5 stars

My first step in property investment, and Kove Properties were there to guide me. I spoke to Joel, Katy, and Dee, and all three were understanding of my situation. Doubts and confusions were addressed... See more

Rated 5 out of 5 stars

I’ve used Kove three times over the last 18 months, and they have been fantastic. The team are responsive, special shout out to Marron, and the numbers that they provided before I purchased the proper... See more

Rated 5 out of 5 stars

Just had a follow up call with Natalie (client success manager) at Kove to check in to see how we are getting on with the four properties that were sourced via Kove around a year ago. It was a very va... See more


Company details

  1. Property Investment

Written by the company

We offer an end-to-end property investment service aimed at helping you achieve financial freedom and security. We enable you to invest in property without the hassle, giving you your time back.


Contact info

4.8

Excellent

TrustScore 5 out of 5

181 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(181)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First BTL experience - Thanks Kove !

From start to finish , Kove have done exactly what it said on the tin; they found me a property and supported me through the purchase. They put me in touch with contacts for solicitors, mortgage broker, and contractors to carry out the refurb, who have all been great!
The RICS survey revealed that the property needed more work than first anticipated by the Kove team (the vendor had hidden a few things that weren’t apparent until a more thorough inspection was done). However, Jez at Kove negotiated with the vendor and managed to get a reduction on the agreed sale price, to compensate for the additional refurb costs, which was very much appreciated, and meant the forecasted figures still stacked up. Property refurb is now underway and although I’m in touch with the contractor carrying out the works, Jez is still overseeing it and keeping me updated on each phase etc. Hopefully the works will complete on schedule and we can then get it to market and let out via the Kove team, under their guaranteed rent scheme ! Overall an educational, enlightening experience to acquire my first BTL, which , thanks to the help of Kove, was actually somewhat enjoyable. I’m not sure that would’ve been the case had I tried to go it alone.
Once this one is over the line, I’ll be looking to work with Kove on future projects.

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

A very professional company with a…

A very professional company with a person touch. They demonstrated a great knowledge of property and investment, giving us the confidence to allow Kove to manage our investments. Communication was superb throughout and we fully intend on working with Kove again in the future.

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

Great team and supoort

Great team - supported throughout and incredibly knowledgeable.
Made any steps throughout the process easy and when I had questions were quick to respond.

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

Have now completed multiple projects…

Have now completed multiple projects with Dan and Jez and can’t rate them highly enough- their knowledge on strategies specifically to the north east region is second to none and have helped us massively boost our portfolio in the last 12 months and looking forward to further projects in the future

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

100% WOULD RECOMEND

I've used KOVE to purchase 2 properties in the past 6 months. They have been super efficent in everything, taking a lot of the purchase stress away. Communication was brilliant throughout the whole process, with the guys keeping me up to date on developments. They found the first property within 1 week of our kick off call! Would recommend to all landlords and investors.

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

100% recommend Kove and the team

100% recommend Kove and the team. They’ve helped us expand our portfolio at a rapid rate without any hassle and provide a complete end to end service with confidence and professionalism. We have built a solid relationship based on mutual trust and respect and I look forward to working together for years to come.

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic

The team at Kove are fantastic, easy to work with and source great deals.

Their highly knowledgable and know the market.

Looking forwarding to working with them again in the future.

July 11, 2022
Unprompted review
Rated 5 out of 5 stars

They are eager to make you succeed

You will not find a easier company to deal with, it doesn’t matter the time or day you will always get a 24hour response! You never have to chase anything and always updated with what’s going on. Its a pleasure using KOVE will be buying all and I recommend all my friends and family to use them.

July 11, 2022
Unprompted review
Rated 1 out of 5 stars

Big talk & micky action.

A Property Company expect their so-called fees in advance but cannot even allow to view the Property. Cowboys. Only interested in collecting their commission nothing else.
Wish there is zero stars

Well reply today 08/08/2022 ... Legal Proceeding to recover the money ..... Hence nothing more to add.....

July 8, 2022
Koveproperties logo

Reply from Koveproperties

Dear San

Thank you for the feedback. However this review is not very accurate and is significantly unfair.

In December 2021 you agreed to purchased two property deals from us, and as per our normal process we then setup WhatsApp groups to communicate through, with our Project Manager and Director. In the proceeding two months we only heard intermittently from you and at no point did you raise within that WhatsApp channel the request to view the properties. Furthermore you failed to instruct your solicitor until 5 weeks after the sale was agreed, even after repeated messages and calls from us, and generally there was a lack of communication from yourside. And again no viewing request was ever mentioned from you. We can happily share the WhatsApp group messages to prove this communication.

Due to the significant delays caused from your side both vendors pulled out of the sales because they had lost all faith in you being a serious buyer, and damaging our reputation with the agent.

We felt that we did everything asked, and that we could to support you to proceed to complete the deals. We actually doubt how serious you were about buying these properties in the first place.

Rated 5 out of 5 stars

Top service

Top service. It's my first time investing from afar and it's been a great experience. Very hands free and hassle free.

July 1, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. Recently joined their live webinar then spoke to Jez. Very helpful with everything. They found me a BTL property to add to my portfolio. Numbers were good and the process was speed. Can't wait for my next one.

July 1, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

If you’re looking to build your property portfolio hands free, Kove are the one. Kove sourced the property for me, handled the builders quotes, builders start date, process throughout and snagging. I fully trusted them throughout and it’s been the most stress free experience. Highly recommend having used similar companies before. I look forward to working with them again!

May 27, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service , 10/10!

I would absolutely recommend kove for a full end to end property investment service. They have access to great properties that I simply don't have the time to find myself. They are a personable, likeable bunch and they really do have a good knowledge of the property industry.

May 25, 2022
Unprompted review
Rated 5 out of 5 stars

Good guys

Good guys. Carl is very helpful with the sourcing side things. I bought a turn key with them last year and thought the whole process was very streamlined. I have also started mentoring with Jez and honestly my minds blown with the amount of value and knowledge ive gained in a short few months. Definitely one of the best companies in the industry

May 22, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Many thanks to Dan and the Kove team in helping us source and purchase our first holiday let.
The knowledge, professionalism , work ethic and ethos are first class.Nothing was too much of an effort and the honesty in our dealings was very much appreciated. Highly recommended.

November 16, 2021
Unprompted review
Rated 5 out of 5 stars

A modern, exciting and knowledgeable company transforming the way people work with property

I have had the pleasure of working with Dan and Jez from Kove for over a year now and I couldn't recommend them enough. Their knowledge of the property industry is second to none; a true eye-opener for anyone starting out or looking to grow an existing property portfolio. Whether you're looking for training or a quality team to source you properties in the North East - Kove are you guys!

June 3, 2021
Unprompted review
Rated 5 out of 5 stars

We have worked with Dan and Jez on a…

We have worked with Dan and Jez on a number of deals now and they are amazing! Their due diligence on deals is second to none and they really know their stuff when it comes to property investment. Would highly recommend!

March 24, 2021
Unprompted review

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