KRCS Reviews 554

I bought a MacBook with an amazing price paying with Klarna. When it arrived, I didn’t like the color and contacted the store to swap it, the store’s staff was very attentive and answered really quick with all clear informations to send it back. I loved the management with my case. After 2 days I sent it, I received a new Mac at my house with the color that I wanted. I appreciate the good service and after-sales support. It is definitely a store that I will buy from again, because they have great service in addition to good prices and many payment options.

I like you service very good

Got my MacBook Pro from KRCS. Prompt service and reply from them makes this company the best in UK. I am very happy with the services provided by KRCS.

Company sold too many preorders for a device and then didn’t inform customers for days after that there would be a 4 week wait after release date. It’s not hard to update the site with “not available for preorder” once they have sold their stock. Only got an automated response clearly don’t care about there customers.

Bought a new macbook after having my last one for over 10 years, KRCS were the best choice. Not a company i'd heard of before but looked at them on Trustpilot and the reviews were good so i decided to buy from them. The experience has been great, fast delivery, great communication and only company i could find that offered 0% interest over 12 months. Price of macbook was really good too. Would definitely use again - thank you.

Customer service was bang on, excellent prices & 0% finance. Wont be using any other site from now on

Well, what can I say?
1. 10% discount as an NHS worker
2. 0% financing via Klarna
3. MacBook arrived before the estimated date
4. Spec as ordered

Highly and wholly recommended!

Currently, NHS workers get 0% discount on MacBooks when buying direct from Apple.

KRCS was my preferred Apple reseller, but I will never buy from them again.

I routinely avoid dealing with DHL’s business customers. However, I forgot to ask KRCS who they use for “Express Delivery” during our call. The worst part is the equipment that’s disappeared into DHL’s black hole can be bought from any number of suppliers. What an idiot!

I know I’m entitled to a refund, but really, why put yourself in that position?

KRCS, you can read my DHL review on Trustpilot, along with everyone else’s. Why use them? It must cost you a fortune. 3-stars reflects your choice of business partner and its impact on the customer experience.

UPDATE 18:00 20-8-24:
DHL tracking info now reads: “Sorry, but we haven’t been able to locate the delivery address from the information provided by the sender.” A rough translation is: Didn’t fancy delivering the parcel, so defaced the address label, returned it to the depot and blamed the customer (KRCS).

Best service: KRCS offers various product options, excellent payment plans which are aligned with all relevant providers and are easy to apply for, literally within minutes. My order was received quickly and I am thrilled with my purchase. Thank you KRCS for being a provider one can count on.

Great advice in choosing the correct laptop for my needs. Very knowledgeable and helpful staff. Would not hesitate to recommend.

Lad called Lewis helped sort my phone's battery out instantly. He was extremely patient and great at what he does. Whole team are a credit.

Top notch. Would order again.

First time using KRCS but definitely won't be the last. Great experience, start to finish.
Very helpful staff when I called prior to placing my order. Process was all very quick and efficient.
Highly recommend.

Went into the Hull Princes Quay store and was taken through my options by a very helpful and patient gentleman called Tyrese.
The ordering system and delivery was flawless even when I contacted to make a last minute change.
Henry Woodcock in customer care helped with the changes and kept me updated through the day.
Would definitely be returning to KRCS for any other apple purchases. And I mustn't forget to mention the 5% discount on Ipad Air (10% discount for macbookpro) and a second year of Apple Warranty.

My first exprience with Krcs I ordered Mac book M2, Team giving response on time via mail any question you may ask them regarding your product and great services,very next day delivery on time you can locate your product via link and my MaC book is beautiful and perfect I really like it
Brilliant service must shop it due to excellent services

I placed my order over bank holiday weekend. I was kept updated about the progress. The device was delivered 2 working days after the bank holiday finished. The price was reasonable. My questions were answered in a timely manner. I can't fault my experience with KRCS.

I've purchase highly specced MacBook M3 Pro 14" with high specification for my work/studies. I am a university student and their discount was really significant, couple hundreds pounds saved. The shipping was really prompt and they're also giving an extended 2nd warranty (1st year by Apple, 2nd by KRCS) on all purchases which is amazing.

I would highly recommend, especially when you're a student and can get hold of the amazing discount.

I was recommended to KRCS by a local business and also a friend. I had never considered using them before and I was delighted. Brilliant service and reasonable price. I will always use them and recommend them from now on

My first time with Krcs
Did not need to worry service was just great very fast next day delivery and products arrived perfectly fine
Brilliant service

Order was swift, staff communicate politely and are very helpful..received my phone in good condition with nice packaging.