I purchased the Kreafunk Dabbie, wheat colour from JB Hi Fi Marketplace and it arrived today. The buttons are inscribed but the lettering is not coloured or readable other than with a magnifying glass... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I purchased the Kreafunk Dabbie, wheat colour from JB Hi Fi Marketplace and it arrived today. The buttons are inscribed but the lettering is not coloured or readable other than with a magnifying glass... See more
Company replied
Impressed. The aSense are easily the most comfy in-ear headphones I've used and I've been through a lot over the years. Combined with a very decent sound image I can only recommend them. The only thin... See more
Company replied
I bought the two alarm clocks made by Kreafunk, to keep the iphones out of the bedroom. Delivery was super quick. We’ve been using them for 2 weeks and morning wakeups are a little more manageable... See more
Company replied
The customer service at Kreafunk is truly second to none. Maja responded to my email incredibly fast, was extremely friendly, and above all very solution-oriented. Everything was handled smoothly a... See more
Company replied
Written by the company
Denmark
Replied to 90% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kreafunk have been amazing with a super quick response, about a year ago I bought the Agroove portable speaker through ASOS, but by the Kreafunk brand. It has not been working for several months now. So I typed up an email where a guy called Jakob (account manager) was very prompt and helpful I ended up getting a new speaker sent out to me in days of me having the conversation with him. They were very helpful, understanding and prompt and would recommend 1000% that everyone buy a speaker from them the sound quality is amazing, style and packaging and as for there team A* help is always on hand.

Reply from Kreafunk
Hi, Just want to say that I've just received great customers service from Kreafunk. I was presented with an aGroove bluetooth speaker by my daughter who knew I was passivley looking to buy one for my home office. Great sound quality (which I was most bothered about in investing in one). Anyway, a small connectivity glitsch needed attention so contacted the customer service department. No problem, great response and was completely reassured. The hygge experience came through to the UK big time.

Reply from Kreafunk
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.