We needed emergency replacement of a small window on Friday. While a few companies weren't available until the night or the following week, Krystal Glass arranged a very speedy job within 4 hours aft... See more
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Initial visit for measurements was changed three times, but always let me know. Very quick with replacement glass. Invoice sent followed by a text few hours later asking if I had paid it. Further... See more
I was burgled and needed some urgent help fixing my balcony door. They were out within an hour on a Sunday evening to board up the glass, and round the next day with glass to fully repair. It turned o... See more
I work for a school trust and use Krystal Glass for all my repairs. I find them very reliable never had to wait to long for them to attend including out of hours and weekends. They are very professio... See more
Company details
Written by the company
24/7 Glazing Service.
Contact info
3 Chingford Mount Road, E4 8LU, London, United Kingdom
- 0208 527 0066
- info@krystalglass.uk
- krystalglass.uk
4.4
Excellent
90 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good service
Despite its being over the Christmas period Krystal Glass arrived within three hours to board up my large conservatory window pane. Their quote included replacing it which was done quickly and efficiently the following week.
December 29, 2025
Unprompted review
Future Youth Zone
Great service have used many times, highly recommended.
Professional, fast, knowledgeable, and excellent team.
February 9, 2024
5 Stars
I work for a school trust and use Krystal Glass for all my repairs. I find them very reliable never had to wait to long for them to attend including out of hours and weekends. They are very professional, Knowledgeable and friendly.
Most of all they provide very competitive quotes.
February 7, 2024
Prompt efficient service.
October 4, 2023
Very helpful and efficient
September 7, 2023
Work not completed as per contract…
Wrote comment re experience of Krystal Glass company last week Work has still not been completed the section of conservatory roof glass is still pink and not blue does not match the other glass.
Vic and Lorraine Driver
June 26, 2023
High Standards
Written quotation was received immediately after enquiry and, upon acceptance of quote, attended site the following day. Although unable to complete job they provided timely updates and made necessary arrangements to re-attend. Works were completed to a high standard with no additional unexpected costs.
December 20, 2022
Very prompt and professional service
January 9, 2023
These guys were great!
These guys were great! We came in one morning to find one of our windows had smashed. I contacted a couple of companies who couldn't come out for over a week but luckily found Krystal Glass. They came out that day to make the glass safe and followed up with a replacement within a few days. Really easy to deal with, great customer service and they did a great job for us!
October 31, 2022
fast response to generating a quote
fast response to generating a quote. Field team did a great job for a complex job on the third floor with a 3m2 glass
November 23, 2022
Very good customer service
Very good customer service. Quick and efficient would recommend them
November 9, 2022
A really nice team who turned up…
A really nice team who turned up exactly when they said they would and completed the job when they said they would
Work was excellent could not fault it and extremely happy with it and the service
November 3, 2022
I contacted Krystal Glass on 1st…
I contacted Krystal Glass on 1st November and they stated they could fit the window the following day. They then kept stating it would be ‘tomorrow’ for over a week. They then gave me times of Monday 10am, Monday 12pm, Tuesday 8am, Wednesday before 1pm.
They didn’t show up for any. Finally it was done Wednesday 9th Nov in the afternoon, 9 days after I first made the order. It’s certainly not an emergency repair company.
Will never use again, caused a great deal of stress, very unreliable. 2 stars because the job was done eventually and it has been done to a reasonable standard.
November 1, 2022
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