Krystal Glass Reviews 

90
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

We needed emergency replacement of a small window on Friday. While a few companies weren't available until the night or the following week, Krystal Glass arranged a very speedy job within 4 hours aft... See more

Rated 3 out of 5 stars

Initial visit for measurements was changed three times, but always let me know. Very quick with replacement glass. Invoice sent followed by a text few hours later asking if I had paid it. Further... See more

Rated 5 out of 5 stars

I was burgled and needed some urgent help fixing my balcony door. They were out within an hour on a Sunday evening to board up the glass, and round the next day with glass to fully repair. It turned o... See more

Rated 5 out of 5 stars

I work for a school trust and use Krystal Glass for all my repairs. I find them very reliable never had to wait to long for them to attend including out of hours and weekends. They are very professio... See more

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4.4

Excellent

TrustScore 4.5 out of 5

90 reviews

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4.4

All reviews

(90)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service in an emergency

My house was broken into and 2 glass doors at the back were smashed. Krystal Glass came out really quickly and boarded it all up. They came back within 48 hours and fitted the new glass. Fantastic speedy service at a reasonable cost.

January 17, 2022
Rated 5 out of 5 stars

Very good company

Very good company, they put a temporary cover the broken glass then fixed a new one days later.
Communication was great.
I overpaid and they paid me back!
Thanks Krystal Windows

November 13, 2021
Rated 5 out of 5 stars

Competitive, efficient and friendly

Krysal glass was competitively priced and efficient. They were flexible and accommodating when it turned out there was more to the job than I had thought. Very pleased with the result. Would recommend.

November 2, 2021
Rated 5 out of 5 stars

first class service

first class service , would definitely recommend i phoned several companies this company responded quickly dealt with the problem efficiently they do what they say which is a rarity these days ! would highly recommend and use again

October 25, 2021
Rated 3 out of 5 stars

The initial consultation was quick and…

The initial consultation was quick and professional. Communication between quote and completion was lacking and frustrating, however a discount was applied, which we appreciated.

Overall the work was great, but Communication was poor.

August 17, 2021
Rated 4 out of 5 stars

Actual installers were excellent

Actual installers were excellent, careful and efficient.
However the original quote, based only on an emailed photo, was very inaccurate so the final cost was almost double the initial quote. But I had already agreed a partial payment with my insurance company by then.
Not a perfect result.

June 30, 2021

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