Ktec Telescopes Reviews 607

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the rapid and efficient delivery service, with many orders arriving quickly, often within a day or two. The products are frequently described as excellent and exactly as expected, with many people appreciating the quality and functionality of their purchases. Reviewers also highlight the exceptional service and helpfulness of the staff, particularly the owner, who provides valuable advice and support. The ordering process is generally found to be straightforward and convenient.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the speed of... See more

Product

Customers had positive experiences with product. Many reviewers were impressed with the quality of items like... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, knowledge, and... See more

Service

Consumers find service to be positive. Many reviewers praise the fast and efficient service, with some... See more

Order

People report positive experiences with order. Customers consistently praise the quick and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A Great Company to Deal with and Stephen is so knowledgeable and helpful and always available to help with advice. It's so much nicer to be able to deal with somebody one-to-one. After many phone... See more

Rated 5 out of 5 stars

Excellent experience. Great support from Steven. Set my expectations very well and delivery and product perfect. Good quality. Easy set up. Easy use. My brother is love it. Wanted this... See more

Rated 5 out of 5 stars

Great communication & no question ignored, was trying to buy a present for an adult beginer & did'nt have much knowledge. Complete order arrived within a week of ordering. Setting up not too bad but b... See more

Rated 5 out of 5 stars

The rapid delivery service was brilliant. Only 2 days ordered & I received the delivery. I got the telescopes for Christmas presents, so far I have not opened the boxes. But hopefully all will be o... See more


Company details

Written by the company

Irelands premier dedicated astronomy and astrophotography shop


Contact info

5.0

Excellent

TrustScore 5 out of 5

607 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Binoculars Purchase.

Stephen knows his astronomy and the equipment he sells. Clear and concise in discussing and explaining equipment. Deals with your astronomy equipment needs. Easy to communicate with with. Highly recommended.

November 25, 2024
Rated 5 out of 5 stars

Good guys.

Steven helped me out looking for a stand for my binoculars. Bit of craigh, and I think if it's astronomy,the lads know what they're doing. If I need advice I know where to go now.

October 30, 2024
Rated 5 out of 5 stars

Thank you Ktec!

Ktec is a well run, friendly and efficient Irish business. Stephen was extremely responsive and most helpful. I would not hesitate to recommend Ktec; 1st class products, service, and delivery. Thank You!

October 29, 2024
Rated 5 out of 5 stars

One of the most professional,fast and…

One of the most professional,fast and efficient service's I've had the pleasure of dealing with.Right from the start of ordering everything was fast and easy,the customer service was top notch when I had a question and went above and beyond to make sure they arranged my delivery to suit me.Would highly recommend..

October 16, 2024
Rated 5 out of 5 stars

Excellent service

Item was listed as In Stock, and was delivered within a couple of days, hassle free. Excellent service all round.

October 18, 2024
Rated 5 out of 5 stars

Peace of mind stargazing

Looking to buy a Telescope and worried about buying second hand and shipping, after speaking to Ktec telescopes I bought a new Telescope from them with all the key features I was looking for, and the peace of mind that the telescope would do what I needed now and in the future.

October 4, 2024
Rated 5 out of 5 stars

A great experience with this company

The person that I dealt with,( I'm sorry I cant remember his name) is so knowledgeable and enthusiastic about his products, he is great to deal with. He doesn't try to sell what you don't need and is so helpful when you need to know how to use things properly. I couldn't recommend him higher. He is excellent at his job.
His products are of the best quality and very good prices.

October 4, 2024
Rated 5 out of 5 stars

Good experience with my first scope and nice staff

Really good experience getting my first reflector telescope with them, it's a quite competitive market and they're a local business. They verified the collimation for me before the shipment, and everything arrived in perfect state. Staff was really kind, would definitely buy again from them.

September 27, 2024

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