Ktec Telescopes Reviews 607

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the rapid and efficient delivery service, with many orders arriving quickly, often within a day or two. The products are frequently described as excellent and exactly as expected, with many people appreciating the quality and functionality of their purchases. Reviewers also highlight the exceptional service and helpfulness of the staff, particularly the owner, who provides valuable advice and support. The ordering process is generally found to be straightforward and convenient.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the speed of... See more

Product

Customers had positive experiences with product. Many reviewers were impressed with the quality of items like... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, knowledge, and... See more

Service

Consumers find service to be positive. Many reviewers praise the fast and efficient service, with some... See more

Order

People report positive experiences with order. Customers consistently praise the quick and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A Great Company to Deal with and Stephen is so knowledgeable and helpful and always available to help with advice. It's so much nicer to be able to deal with somebody one-to-one. After many phone... See more

Rated 5 out of 5 stars

Excellent experience. Great support from Steven. Set my expectations very well and delivery and product perfect. Good quality. Easy set up. Easy use. My brother is love it. Wanted this... See more

Rated 5 out of 5 stars

Great communication & no question ignored, was trying to buy a present for an adult beginer & did'nt have much knowledge. Complete order arrived within a week of ordering. Setting up not too bad but b... See more

Rated 5 out of 5 stars

The rapid delivery service was brilliant. Only 2 days ordered & I received the delivery. I got the telescopes for Christmas presents, so far I have not opened the boxes. But hopefully all will be o... See more


Company details

Written by the company

Irelands premier dedicated astronomy and astrophotography shop


Contact info

5.0

Excellent

TrustScore 5 out of 5

607 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Quality support and quality product

Excellent support in choosing the right telescope to suit my family's ages.
Very friendly customer service.
Prompt delivery
Competitive pricing
Excellent quality
Support Irish companies

September 26, 2024
Rated 5 out of 5 stars

Ktec offer exceptional service

Ktec offer exceptional service
Stephen is very knowledgeable in all things astronomy ,visual or photography
And has got me out of a hole at very short notice on a couple of occasions
Really convenient location just off m50 too

.

September 12, 2024
Rated 5 out of 5 stars

Fantastic experience

New to Astronomy and a recent visit to Ktec was a fantastic experience. Stephen explained the basics of 'field of vision' 'magnification' etc and matched an eyepiece to suit my telescope. I saw the rings of Saturn for the first time. I will be calling to Stephen again soon to find out what my next step is for further exploration.
Ciaran, Clonsilla, Dublin

September 17, 2024
Rated 5 out of 5 stars

Fantastic astronomy shop

I’ve shopped at Ktec several times and Stephen is always really helpful, and offers great advice. It’s a pleasure to visit Ktec ajd great to talk astronomy with another enthusiast as well.

August 22, 2024
Rated 5 out of 5 stars

Returning customer

Website is easy to navigate. The item I wanted was in stock and was delivered on time in perfect working order. I'm very please with the service and quality.
Thanks and clear skies

August 4, 2024

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