Ordered the Cream coloured rocking chair with footstool from KUB and it is brilliant! Really well made wood and foam padding, really good quality. The sliding/rocking mechanism is great and super sm... See more
Company replied
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See what reviewers are saying
I ordered a cot and mattress from Kub with next day delivery but only the mattress was delivered. I have tried several times to contact them but they have not replied. I need the cot for the baby to s... See more
Company replied
We have purchased a KUB mothercare chair several years ago from John Lewis. Years later, having used the chair to nurse 3 of our children, the chair is still in good working order. HAving lost a screw... See more
Company replied
Quality of the chair is fantastic, very sturdy wood and the cushions are happy medium between soft and hard - support back and arms very well. I like the side pockets as they are very handy during f... See more
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Company details
Written by the company
Since our establishment in 2007, Kub Direct has become well known for its range of quality nursing chairs, cots, baby mattresses, and toys that are sold directly to you at wholesale prices. Over 100,000 happy customers later we have cemented our reputation for providing safe and reliable products and great customer service. We understand that having a baby can be an overwhelming experience, but we are here to put your mind at ease and make the process of finding the right products for you and your baby as stress-free as possible.
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- 01923270300
- customercare@kubproducts.com
- kubdirect.co.uk
4.4
Excellent
938 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very comfortable
Lovley nursing chair easy to put together , very comfortable comes with a footstool
I would highly recommend any expectant mum to get this chair , you will not be disappointed!!!
February 16, 2024
Reply from kubdirect.co.uk
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Speedy delivery and best price
February 12, 2024
Reply from kubdirect.co.uk
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Good firm mattress for my grandson
Good firm mattress for my grandson when he comes to stay. Good price in the sale. Took a week to arrive - delivery time could be improved. Able to choose express delivery when ordering but in the deliveries section on the website it is specified that larger items including mattresses were excluded from express delivery. I read this after ticking express delivery in the order. Maybe should be clearer when ordering. Difficulty in tracking order. Slight delay in response from company but dealt with quickly and professionally in their reply.
January 31, 2024
Reply from kubdirect.co.uk
We really appreciate you taking the time out to share your experience with us, thank you for your review.
Delivery is swift and easy
Delivery is swift and easy. Boxes and the part inside are packed well and protected with fabric cover. Luxurious feel to every detail
January 22, 2024
Reply from kubdirect.co.uk
We're happy to see that you had a 5-Star experience with KUB. Thanks for sharing!
Nursing chair
The Chair was delivered promptly and was well packaged with clear assembly instructions. The chair is well made and extremely comfortable.
February 7, 2024
Reply from kubdirect.co.uk
Thank you for your excellent product review. We really appreciate your feedback. We look forward to helping you again in the future.
Reply from kubdirect.co.uk
We spotted your 5-star review. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future.
Reply from kubdirect.co.uk
We really appreciate you taking the time out to share your experience with us, thank you for your review.
Arrived quickly and securly wrapped A+++
January 31, 2024
Reply from kubdirect.co.uk
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Reply from kubdirect.co.uk
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Great
Bought a nursing glider chair and footstool in the sale. It's great. Some assembly skills needed but managed it fine and it works well.
January 22, 2024
Reply from kubdirect.co.uk
Hello there, we really appreciate your time for leaving us a brilliant product review. We’re very pleased that you’re happy with your new nursing chair and found it easy to assemble.
Prompt delivery- good quality product
Prompt delivery- good quality product, very happy
December 18, 2023
Reply from kubdirect.co.uk
We're happy to see that you had a 5-Star experience with KUB. Thanks for sharing!
Quick delivery and a good nursing chair…
Quick delivery and a good nursing chair with washable covers
January 19, 2024
Reply from kubdirect.co.uk
We really appreciate you taking the time out to share your experience with us, thank you for your review.
5star experience from start to finish
5star experience from start to finish, Emma was amazing helpful at helping me pick the right mattress and making sure it was delivered at the best time for me and the mattress is prefect. Thankyou so much
February 1, 2024
Unprompted review
Reply from kubdirect.co.uk
Hi, thank you for taking the time to provide an excellent rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers. Super pleased you lovely little girl is happy with her new single mattress!
I'd recommend the Chatsworth gliding chair
The Chatsworth Nursing Chair and Footstool - Delivery arrived quite quickly and in perfect condition. I found it really easy to put together. It's a comfortable chair, and the gliding motion is really soothing (and almost completely silent).
It's great that you can recline it and also lock it so it stops gliding when not in use. The footstool can't be locked though. I haven't had it long, so can't comment on it's long term use.
January 15, 2024
Reply from kubdirect.co.uk
Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our Chatsworth nursing chair product as 5 Star as we strive to provide just that for all our customers. We Look forward to helping you again soon. Best Wishes.
Exactly what I ordered and quick…
Exactly what I ordered and quick delivery. Very happy customer.
January 16, 2024
Reply from kubdirect.co.uk
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Reply from kubdirect.co.uk
We spotted your 5-star review. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future.
Reply from kubdirect.co.uk
We really appreciate you taking the time out to share your experience with us, thank you for your review.
Reply from kubdirect.co.uk
The team here at KUB is thrilled to receive such great rating, thank you.
Good delivery times and love the…
Good delivery times and love the nursing chair - it’s definitely saved our backs as we’re sitting properly when feeding the baby at night.
January 2, 2024
Reply from kubdirect.co.uk
Hello, we really appreciate your excellent rating on our KUB nursing chair. We work hard to meet expectations like yours.
Easy to navigate the site
Easy to navigate the site
Fantastically quick delivery and clarity
great discount offered
January 2, 2024
Reply from kubdirect.co.uk
On behalf us all of us at KUB, I would like to thank you for sharing this great review about our online store! We are thrilled that you enjoyed your experience.
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