Ordered the Cream coloured rocking chair with footstool from KUB and it is brilliant! Really well made wood and foam padding, really good quality. The sliding/rocking mechanism is great and super sm... See more
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Ordered the Cream coloured rocking chair with footstool from KUB and it is brilliant! Really well made wood and foam padding, really good quality. The sliding/rocking mechanism is great and super sm... See more
Company replied
I ordered a cot and mattress from Kub with next day delivery but only the mattress was delivered. I have tried several times to contact them but they have not replied. I need the cot for the baby to s... See more
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We have purchased a KUB mothercare chair several years ago from John Lewis. Years later, having used the chair to nurse 3 of our children, the chair is still in good working order. HAving lost a screw... See more
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Quality of the chair is fantastic, very sturdy wood and the cushions are happy medium between soft and hard - support back and arms very well. I like the side pockets as they are very handy during f... See more
Company replied
Since our establishment in 2007, Kub Direct has become well known for its range of quality nursing chairs, cots, baby mattresses, and toys that are sold directly to you at wholesale prices. Over 100,000 happy customers later we have cemented our reputation for providing safe and reliable products and great customer service. We understand that having a baby can be an overwhelming experience, but we are here to put your mind at ease and make the process of finding the right products for you and your baby as stress-free as possible.
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
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My daughter fell in love with a Paxton Nursing Chair that was out of stock. I emailed customer service and had a super helpful reply from Emma, telling me they’d be coming in and that she would let me know when. She then let me know they were delayed. Later in, good as her word she did let me know as soon as they came. This enabled me to get the chair and my daughter and I are delighted. The best customer service I have had in a long time.

Reply from kubdirect.co.uk
Had smooth ordering process and while estimated delivery was 7-10 days, similar to other reviews I received my order in 2 days. My husband put it together in under an hour and it’s the comfiest chair I have used throughout the whole pregnancy. It’s only been a couple of weeks but so far it’s been great.

Reply from kubdirect.co.uk
Great quality product. Does what it says on the website. Would recommend.

Reply from kubdirect.co.uk
Easy to deal with. Delivery came earlier than expected and packed well. Helpful when I emailed them a question.

Reply from kubdirect.co.uk
Prompt delivery. Box a bit damaged and a tiny chip out the paintwork but it’s not seen. I believe this was the delivery company and the package wasn’t dispatched like this.
I got this chair for my summerhouse. It has good support for my back and the recline is an added bonus. It was easily put together and seems to be sturdy enough. Time will tell. Cushions are nice and firm and I don’t think they will sag easily. I got this chair with £100 off and think it’s fab for the money. Would recommend.

Reply from kubdirect.co.uk
Lovely service, the delivery guy helped me to bring in the massive box. He was very nice and pleasant. I absolutely love my chair its so comfortable and well worth the money! Thank you

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Reply from kubdirect.co.uk
My delivery came much quicker than the specified date. Product is amazing & well worth the price (at this stage...).

Reply from kubdirect.co.uk
Arrived on time. The chair was easy to assemble and is super sturdy and comfortable. Just what my pregnant wife needed. Colour and style as advertised.

Reply from kubdirect.co.uk
I purchased the Haywood chair and footstool. I’m currently in my third trimester and this chair is a Godsend. It is so comfortable. It arrived quickly and was easy to assemble.
I would very much recommend this chair. It is at a good price point and the quality is excellent. It will see you through pregnancy, post partum and even afterwards. It’s not just a nursing chair!

Reply from kubdirect.co.uk
Delivery way ahead of scheduled or advertised lead time.
Mattress is good quality arrived in two plastic coatings to prevent dirt and damage in transit. Have not tested this mattress yet as we will transition and sleep train our little one in a few weeks to his new bedroom cot.
I would suggest to reduce the lead time you advertise in the website as we almost decided to buy in John Lewis as the lead time was showing 7- 10 days to arrive but in fact it arrives in 2 days.

Reply from kubdirect.co.uk
delivery was fast. i was kept informed and my email was replied tp when i had a query

Reply from kubdirect.co.uk
Ordered a reclining nursing chair on Monday. The chair arrived Thursday well ahead of the 7-10 days estimated shipping time. Very comfy chair and lovely to rock my baby boy in. Looking forward to the nights where my boy won’t settle so I can be comfy whilst he sleeps and I doze in comfort without worrying about being upright.

Reply from kubdirect.co.uk
Great help from Emma when I didn’t complete my order correctly.
Also good response from my Grandaughter when she received the chair

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Reply from kubdirect.co.uk
Delivery was on time and as promised. Product as yet untested but it looks good and is fit for purpose.

Reply from kubdirect.co.uk
The tuff tray and stand is brilliant. The height is adjustable so it works fine for my 12 month old grandchild. The tray can be on the floor or on the stand. We've had water play inside and outside on the stand, and the tray on the floor outside for sand play.

Reply from kubdirect.co.uk
Very quick delivery didn’t take long to build The chair is well made and comfortable my daughter loves it

Reply from kubdirect.co.uk
Great service, timely delivery…earlier than anticipated!
Fabulous product.
Well done!

Reply from kubdirect.co.uk
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