Ordered two copies of a record with separate transactions. I only received one copy. When contacted with copies of then being separate I was advised that they thought it was my error and would have r... See more
Company replied
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See what reviewers are saying
Excellent customer service. I had a problem with my order and received immediate, helpful responses. A replacement product arrived in Australia promptly. It's rare to see customer service like this th... See more
Company replied
Superbly produced album. Received through the post quickly.
Item was damaged in transit and they couldn’t have been better helping me and handling the issue. I had replacements in short order.
Company replied
Company details
Information provided by various external sources
Kudos Records was founded in 1992 to provide efficient and effective distribution services to independent record labels. We bridge the gap between the traditional label and distributor by providing physical and digital distribution, manufacturing and m...
Contact info
Fortess Road 77, NW5 1AG, London, United Kingdom
- 020 7482 4555
- mail@kudosrecords.co.uk
- kudosrecords.co.uk
4.5
Excellent
105 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Communication
Great Communication, fast delivery, well packaged.
Great Customer care.
May 13, 2024
Good Service
Record received as soon as it was released, as per order. No complaints about service whatsoever. Thanks.
May 13, 2024
Excellent service
Items delivered on time. Good communication from seller. Excellent all round!
May 13, 2024
Reply from Kudos Records
Thank you.
Had the CDs I wanted at a very…
Had the CDs I wanted at a very reasonable price - cheaper than Amazon, even with p&p. Will be my first port of call from here on in!
May 13, 2024
Quick, well packaged, well priced!
Easy from start to finish! Good communication, kept up to date from start to shipment.
May 13, 2024
Brilliant service
Brilliant service, I put the incorrect delivery address on my order. They sorted return and resend without any fuss. Will be ordering again from them.
May 13, 2024
Reply from Kudos Records
🤘
Reply from Kudos Records
Thanks for taking the time to leave us a review.
Reply from Kudos Records
Thanks for taking the time to leave a review from Germany.
Kudos Rocks!!
Great experience buying this record. Got the digital download right away, record shipped right away and arrived in perfect condition. Couldn’t be happier with the whole process.
March 26, 2024
Everything went perfect!
March 8, 2024
Reply from Kudos Records
Thanks for the review. We're pleased to know your package arrived with you in Portugal problem-free.
Very fast delivery within UK and lowest…
Very fast delivery within UK and lowest price in the market!
March 8, 2024
Reply from Kudos Records
Thanks for the review.
Easy process to purchase from Kudos
Easy process to purchase from Kudos. Vinyl arrived within the timescale estimated and in the condition as described. Great seller.
February 21, 2024
Reply from Kudos Records
Thanks, James. Do visit us again!
Pre ordered and landed in my mailbox on…
Pre ordered and landed in my mailbox on day of release. Good work.
February 21, 2024
Reply from Kudos Records
👍
They helped me find a hard to get…
They helped me find a hard to get record for my husband for Valentines. Shipping was quick and will definitely buy from them again soon. Highly recommend!!!
February 9, 2024
Reply from Kudos Records
Thanks for the review. Pleased we had the record you were looking for and that it got to the other side of the pond in time!
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