Ordered two copies of a record with separate transactions. I only received one copy. When contacted with copies of then being separate I was advised that they thought it was my error and would have r... See more
Company replied
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See what reviewers are saying
Excellent customer service. I had a problem with my order and received immediate, helpful responses. A replacement product arrived in Australia promptly. It's rare to see customer service like this th... See more
Company replied
Superbly produced album. Received through the post quickly.
Item was damaged in transit and they couldn’t have been better helping me and handling the issue. I had replacements in short order.
Company replied
Company details
Information provided by various external sources
Kudos Records was founded in 1992 to provide efficient and effective distribution services to independent record labels. We bridge the gap between the traditional label and distributor by providing physical and digital distribution, manufacturing and m...
Contact info
Fortess Road 77, NW5 1AG, London, United Kingdom
- 020 7482 4555
- mail@kudosrecords.co.uk
- kudosrecords.co.uk
4.5
Excellent
105 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Fast shipping and arrival
Fast shipping and arrival, great communication..just perfect 360.
February 6, 2024
Flawless
Flawless. Very well packaged, vinyl arrived as new quickly. Highly recommended.
January 26, 2024
Reply from Kudos Records
Thank you for the positive feedback!
Excellent delivery!!
January 8, 2024
Reply from Kudos Records
Thanks Marcel! We're please to know that your CD order arrived in The Netherlands quickly and safely.
It took nearly eight months to arrive.
January 11, 2024
Reply from Kudos Records
Hi Angela. I believe that your purchase was a pre-order for an item that wasn't yet released by the record label. I understand that the release date for this album was delayed several times by the label after your order was placed - which is the reason it took much longer than anticipated to supply the CD to you. We apologise if you were not informed of the delay and if this caused you any inconvenience. However, please be assured that as your order was dispatched (and delivered) immediately prior to the official release date, you were among the very first people to receive a copy of the album.
Gives your email address way to marketing companies
The CD was fine and shipped promptly, but they gave my personal email address to an external marketing company (TrustPilot) without my permission.
January 11, 2024
Reply from Kudos Records
Thanks for the positive feedback!
Excellent prompt delivery
Excellent prompt delivery, and well packaged so the record arrived safely.
December 22, 2023
All perfect with a ship from Spain
November 27, 2023
Reply from Kudos Records
Thank you. We are pleased that your order was delivered safely and promptly in Spain.
good communication arrived as informed
August 17, 2023
Quick delivery to Germany
August 14, 2023
Very Easy To Order
It only took a few minutes. And few seconds to download. The quality sounds fantastic
August 12, 2023
Unprompted review
Great package and well received
July 27, 2023
Record arrived the day prior to the…
Record arrived the day prior to the release date, efficient and good value service.
July 27, 2023
Great selection of cool vinyl and quick…
Great selection of cool vinyl and quick dispatch too.
Website is not the best and difficult to navigate I find.
May 30, 2023
Fast service!
April 23, 2023
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