Kukirin Escooter Reviews 

481
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 319 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent performance of the scooters, highlighting their stability, power, and fun ride. Many commend the fast and smooth delivery, noting products arrive well-packaged and in perfect condition. The customer service team receives high praise for being helpful, responsive, and proactive, often assisting with issues and sending replacement parts efficiently. However, some people mentioned experiencing significant delays with their orders, often due to tracking not updating or parcels not being picked up by couriers as expected. A few other people also felt that some products had quality issues, such as batteries not charging fully, crooked brake rotors, damaged tires, or misaligned handlebars.

What people talk about most

Product

Users describe positive interactions with the product, with many reviewers expressing satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the scooters as well-built,... See more

Delivery service

Consumers generally report positive experiences with delivery service, often highlighting quick shipping... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the support team for being... See more

Order

People report ambiguous experiences with order, with many customers expressing significant frustration... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Scooters are great, good quality, fun to ride with. There have been some small warranty actions on our scooters, the help and support from Kukirin are a very nice experience. They send spareparts/... See more

Rated 5 out of 5 stars

Hello, I purchased a KuKirin electric scooter kukirin g2 and I’ve noticed that the battery is not working properly. It either doesn’t charge fully, discharges too fast, or has significantly r... See more

Company replied

Rated 5 out of 5 stars

Ive tried the M4 Pro before and now i got the g2 master Its A HUGE upgrade compared to the M4 Tho One thing i would like is that The G2 Master had a Guide book to Set it up when u get it Brand new. It... See more

Company replied

Rated 5 out of 5 stars

Really happy good service good Communications. Bought it under Christmas so ai wrote to the companys Support and asked about shipping times on the Christmas. They answered right away. Really happy w... See more

Company replied


Company details

  1. Motor Scooter Dealer

Written by the company

KuKirin Official Site


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

481 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(481)

428 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product. Early delivery.

It arrived even before the time I was expecting. The packaging was safe enough for the scooter. It really I’s great product, I enjoy the mode number 3 :). Thank you for your service.

March 19, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for choosing KuKirin—enjoy your rides! 🛴✨

Rated 5 out of 5 stars

The best on this category

The KuKirin G2 Master electric scooter is honestly one of the best value-for-money scooters I’ve used. It strikes a really nice balance between power, comfort, and everyday practicality.

Performance-wise, it’s impressive. The dual motor setup gives it strong acceleration, and it handles hills much better than most scooters in this price range. You can really feel the torque when you need it, whether you’re commuting or just riding for fun.

The build quality is solid and gives a sense of durability. The suspension does a great job smoothing out bumps, making it comfortable even on rougher roads. Combined with the wide tires, it feels stable and secure at higher speeds.

Battery life is also a big plus. It easily handles longer rides without constant worry about charging, which makes it ideal for daily use or extended trips.

There are a few minor downsides. It’s a bit on the heavier side, so carrying it upstairs or transporting it isn’t the easiest. Also, while the speed is great, beginners might need a bit of time to get used to the power.

Overall, the KuKirin G2 Master is a fantastic choice if you want a powerful, reliable scooter without spending a fortune. It’s especially great for riders who want performance and comfort in one package.

March 19, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you very much for your detailed and thoughtful review!

We’re really happy to hear that the G2 Master has delivered a great balance of power, comfort, and practicality for you. It’s especially great to know that you’re enjoying the dual motor performance, stability, and suspension—these are exactly the features we aim to provide for a smooth and confident riding experience.

We also appreciate your honest notes about the weight and learning curve for new riders. Feedback like yours helps future customers make informed decisions and helps us continue improving our products.

Thank you again for your trust and recommendation. Wishing you many safe and enjoyable rides ahead! 🛴✨

Rated 5 out of 5 stars

G2 pro scooter is very beautiful and the performance is so good

G2 pro scooter is very beautiful and its performance is excellent. When I tried using it, it felt smooth and comfortable to ride, even on rough or uneven roads. It’s not too bumpy, especially because the seat has a shock absorber, which I really appreciate it

March 18, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for choosing KuKirin, and enjoy your rides! 🛴✨

Rated 5 out of 5 stars

I’m very happy with this scooter!

I’m really satisfied with my e-scooter. It’s easy to ride, accelerates quickly, and feels stable even at higher speeds. The battery life is good, and I can use it for both short and longer trips without any issues. The build quality feels solid, and it’s easy to fold and carry, which makes it perfect for commuting as well as leisure use. Overall, a great investment – I would definitely recommend it 👍

March 18, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Enjoy your rides and thank you for choosing KuKirin! 🛴✨

Rated 5 out of 5 stars

Fast delivery and super quality

The scooter arrived super fast, it works smoothly and precise, have been using it for one week almost, love it!

March 17, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your amazing feedback!
We’re very happy to hear that your scooter arrived quickly and that you’re enjoying such a smooth and precise ride.

Rated 5 out of 5 stars

The scooter came well on time as stated…

The scooter came well on time as stated no problems at all and the packaging was on point I’m overall satisfied and I would recommend getting one as the price is good

March 15, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your recommendation and support — it truly means a lot to us. Enjoy your rides with KuKirin! 🛴

Rated 5 out of 5 stars

Great

Great! Happy custommer Good Service and Nice contact and ofcorse Super E scooter/step

March 13, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your great review!
We’re very happy to hear that you’re satisfied with our service and communication, and that you love your scooter.

Rated 5 out of 5 stars

Great help and support in a bad and stressful situation.

I am so very thankful for the help and support that I got when I was in a bad and stressful situation.
The situation:
Without my promission a bad person tock my phone and ordered a scooter, using my Klarna account to pay for it.
When I noticed this, the scooter had already been shiped.
The custom service managed to track the order and intercept the delivery. Instead the scooter was sent back.
The only cost for me to pay, was for the shipping. I live in Sweden, so the shipping was cuite expensive. It costed me 170€.
Still it is less than 1/5 of the
cost that I would have had to
pay if the custom service had
not been able to help me.
So I am so very thankful and
relived.

March 2, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for sharing your experience with us.
Your trust means a lot to us, and we’re always here to support you whenever you need. Wishing you all the best moving forward!

Rated 5 out of 5 stars

The best scooter I've ever seen.And the…

The best scooter I've ever seen.And the delivery was fast enough.Glad to have Kukirin.

March 10, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your wonderful feedback!
We’re thrilled to hear that you’re happy with your scooter and that the delivery met your expectations.

Thank you for choosing KuKirin. Enjoy your rides and ride safe! 🛴

Rated 5 out of 5 stars

Kukirin g2 master

This is the second scooter I have bought from this site. The scooter is very good and powerful, with good acceleration and dual motors, which makes it very enjoyable to ride.

The only negative is that I thought it had 160mm brake discs, like most Kukirin models, but it actually has 140mm. Nevertheless, overall I am very satisfied with the purchase.

February 16, 2026
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your continued trust and for choosing KuKirin again!

Thank you as well for pointing out the brake disc detail. We truly appreciate your feedback, as it helps us improve and provide clearer product information for our customers.

We’re glad to hear that you’re overall satisfied with your purchase. If you ever need assistance or have any questions, our support team will always be happy to help. Enjoy your rides! 🛴

Rated 5 out of 5 stars

Great company

Great company, very good costumer support, they reply within hours minding the different time zones.

I would recommend them 10/10.

March 6, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you very much for your kind words and recommendation!

We’re glad to hear that you’re satisfied with our customer support and communication. Our team always strives to respond as quickly as possible and help our customers wherever they are.

Your support means a lot to us. Enjoy your rides, and please feel free to contact us anytime if you need assistance! 🛴

Rated 5 out of 5 stars

Where do I begin everything about the…

Where do I begin everything about the Kukirin g4 is absolutely insane . I ride it almost every day for business and fun .

August 7, 2025
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you so much for your amazing feedback!
Enjoy every ride, and please don’t hesitate to reach out if you ever need support or assistance.

Rated 5 out of 5 stars

kukirin g4

first i thougth it was a fake website but i orderd from it and it arrived and the staff helped me so good and i thougth it wouldt arrive but they kept reascuring me and it arrived there was a part damaged they comensatet money and a new part get ur kukirin here so good
and thank you cathy for ur help

March 3, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for sharing your honest experience with us.
We completely understand your initial concerns, and we’re really glad you decided to give us a chance.

We’re happy to hear that our team kept you informed and reassured throughout the process, and that everything arrived safely in the end. Although we’re sorry about the damaged part, we’re glad we could resolve it quickly with compensation and a replacement.

A special thank you for mentioning Cathy — we’ll be sure to pass along your kind words to her.
Enjoy your KuKirin, and thank you for your trust and recommendation!

Rated 5 out of 5 stars

Perfect The best

March 3, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your great feedback!
We’re very happy to hear that you’re satisfied with your experience. Enjoy your KuKirin scooter, and feel free to contact us anytime if you need assistance.

Rated 5 out of 5 stars

The best escooter i have tried

The best escooter i have tried

December 3, 2025
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your feedback!
We’re very happy to hear that it’s the best e-scooter you’ve tried. Enjoy your ride, and feel free to contact our support team anytime if you need assistance.

Rated 5 out of 5 stars

Responsive and trustworthy

I encountered difficulties in getting a scooter delivered 2 times from Poland to France. Got pleasantly surprised, cooperative KuKirin support over the course of almost 4 months
In the meantime, delivery company GLS lost my package midway 2 times...
KuKirin switched to UPS, scooter well protected, package arrived badly damaged but scooter was properly protected and without a scratch. I also got a 50 euros discount for accessories as compensation.

If you value communication and are willing to be patient / give the benefit of the doubt, I highly recommend this company for the quality products and services

February 28, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you very much for taking the time to share such a detailed and honest review.
We truly appreciate your patience and trust throughout this challenging delivery process.

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