Kukirin Escooter Reviews 

481
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 319 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent performance of the scooters, highlighting their stability, power, and fun ride. Many commend the fast and smooth delivery, noting products arrive well-packaged and in perfect condition. The customer service team receives high praise for being helpful, responsive, and proactive, often assisting with issues and sending replacement parts efficiently. However, some people mentioned experiencing significant delays with their orders, often due to tracking not updating or parcels not being picked up by couriers as expected. A few other people also felt that some products had quality issues, such as batteries not charging fully, crooked brake rotors, damaged tires, or misaligned handlebars.

What people talk about most

Product

Users describe positive interactions with the product, with many reviewers expressing satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the scooters as well-built,... See more

Delivery service

Consumers generally report positive experiences with delivery service, often highlighting quick shipping... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the support team for being... See more

Order

People report ambiguous experiences with order, with many customers expressing significant frustration... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Scooters are great, good quality, fun to ride with. There have been some small warranty actions on our scooters, the help and support from Kukirin are a very nice experience. They send spareparts/... See more

Rated 5 out of 5 stars

Hello, I purchased a KuKirin electric scooter kukirin g2 and I’ve noticed that the battery is not working properly. It either doesn’t charge fully, discharges too fast, or has significantly r... See more

Company replied

Rated 5 out of 5 stars

Ive tried the M4 Pro before and now i got the g2 master Its A HUGE upgrade compared to the M4 Tho One thing i would like is that The G2 Master had a Guide book to Set it up when u get it Brand new. It... See more

Company replied

Rated 5 out of 5 stars

Really happy good service good Communications. Bought it under Christmas so ai wrote to the companys Support and asked about shipping times on the Christmas. They answered right away. Really happy w... See more

Company replied


Company details

  1. Motor Scooter Dealer

Written by the company

KuKirin Official Site


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

481 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(481)

428 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am very satisfied with my KuKirin G4…

I am very satisfied with my KuKirin G4 scooter. The performance is strong, acceleration is fast, and the overall build quality feels solid. The scooter meets my expectations and is fun to ride. Delivery was also quick and smooth. I would recommend it.

April 6, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thanks for the recommendation, and have a blast out there on your rides!

Rated 5 out of 5 stars

Trustworthy company!

Fast delivery, product as described. Accessoires arrived a week later. Questions are answered quick and friendly. This company is professional and trustworthy! My dins are enjoying their e-scooters thoroughly!

March 23, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your trust in us and for highlighting our service—it means a lot to the whole team!

Rated 5 out of 5 stars

Trusted service

Trusted service. Scooter package received after around 10 days as described. Very satisfied with throttle problem settlement! They sent me the new throttle and controller so i can fix my scooter within the warranty period. Thank you!

April 1, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for the shout-out regarding our service—enjoy the ride!

Rated 5 out of 5 stars

Great experience

Great experience, thank you so much for your fast delivery 🚚 the product is perfect, I enjoy it every single day

Thank you kukirin 🛴

February 2, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thanks for the support, and keep enjoying those daily trips! 🚚✨

Rated 5 out of 5 stars

Kukirin G4 is the first scooter I ever…

Kukirin G4 is the first scooter I ever bought and I don't regret buying it, it looks so good and big as well,
I love the uniqueness of it, thanks to kukirin for this scooter, love it.

March 28, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your kind feedback! 😊

We’re really happy to hear that your first scooter experience with the G4 has been such a positive one. It’s great to know you love its design and unique style.

Thank you for choosing KuKirin—enjoy every ride! 🛴

Rated 5 out of 5 stars

Great scooter

Great scooter, easy ridding, nice feelling on the road, also very good and immediate support

March 28, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your great feedback! 😊

Rated 5 out of 5 stars

Best quality for the price

The moment that i got the scooter and unboxed it was the greatest thing, the best feeling ever and how powerful is the scooter, sure at this price there are some scooter's on the market but they dont compare to the quality of Kukirin, big 52v battery that lasts a good while. This is my experience coming from a 250w scooter to a 2000w beast.

June 20, 2025
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thanks for sharing the excitement of your unboxing experience, and enjoy the ride!

Rated 5 out of 5 stars

They answered quikly and service was…

They answered quikly and service was very professional

March 28, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your feedback!
We’re glad to hear that you found our service quick and professional.

Rated 5 out of 5 stars

Amazing scooter

The G2 Pro provides a smooth and stable ride, even on slightly rough roads. Acceleration is strong, and the braking system feels responsive and safe. The suspension works well to absorb shocks, making longer rides comfortable. Overall, it is reliable and enjoyable for daily commuting.

Shopping Experience:
The purchasing process was simple and clear. The website was easy to navigate, and checkout was quick. Delivery was on time, and tracking updates were helpful throughout. Communication was generally clear, which made the overall buying experience positive

March 26, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you very much for your detailed feedback! 😊

Rated 5 out of 5 stars

Very happy

i am happy with my purchase from kukirin-escooter.com very good costumer support recived my kukirin g2 all good in my experience with the g2 is that on avarage it will go about 48-52 km-h but the range goes down alot so if you are not in a hurry use the middle mode so you can have more range also there was a little problem nothing to do with this company tho it is that the shipping took a little langor than expected but overall i recomend this website to order your escooters also if i have any problems with the scooter or the website i will make shure to updte this.

March 25, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your detailed feedback! 😊

Rated 3 out of 5 stars

Hello kukirin i want to only ask if…

Hello kukirin i want to only ask if this website i legit couse my mon ordered from here yesterday 24th and she thinks that we got scammed i hope not and i hope that i will come and it was the G2 could u tell me if they are in stock right know so i dont have to worry i reply would help so much

March 24, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Hello, we are a legitimate website. Once your order has been shipped, a tracking number will be sent to your email address. You can contact us via this email to obtain the latest updates regarding your package: support@kukirin-escooter.com

Rated 5 out of 5 stars

Kukirin E scooter

This Service is very good and the Qualität is for the money 10/10

March 25, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your feedback! 😊

Rated 5 out of 5 stars

G2 master

The scooter is really good is really fast and the quality is better than I expected honestly I don’t know why people hate it in my opinion it’s way better than the g4

March 24, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your feedback! 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look