Kydon rent a car Reviews 42

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Used Kydon for car hire during a recent trip to Crete and were very happy overall. The location is excellent — right outside the terminal, which makes pickup and return refreshingly straightforward. T... See more

Rated 5 out of 5 stars

Just all round excellent. Firstly super responsive to emails, personally responding quickly to any queries. Secondly - we arrived at midnight so worried about car collection at this time (rea... See more

Rated 5 out of 5 stars

As home owners in Chania, we first got in touch with KYDON car rental some 8 years ago and kept renting from them since then. They are very professional and make us feel welcome home every time we we... See more

Company replied

Rated 3 out of 5 stars

My husband booked online car for September in Crete, have snapshot of it. Never received confirmation mail. He contacted them via contact form on their web site, no reply. We are very disappoin... See more

Company details

  1. Car Rental Agency

Written by the company

With a sense of responsibility towards our customers we provide our car rental services since 1986.Our company" Kydon" Rent a car offers a wide range of reliable new cars, at the most competitive prices and provides oriented customers service throughout the rental and during every single sale. We operate in Crete ,mainly in Chania and Heraklion airports for a faster experience .


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

42 reviews

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Rated 5 out of 5 stars

Efficient car hire at Chania airport — recommended

Used Kydon for car hire during a recent trip to Crete and were very happy overall. The location is excellent — right outside the terminal, which makes pickup and return refreshingly straightforward. The car itself was very new and in great condition. No issues whatsoever on return.

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Just all round excellent

Just all round excellent.
Firstly super responsive to emails, personally responding quickly to any queries.
Secondly - we arrived at midnight so worried about car collection at this time (read negative stories from other larger companies), especially with heavily pregnant wife and two small children, but reassured someone would meet us.
Thirdly- So friendly, office is right outside arrivals, super quick and easy process to sort paperwork and we were in the car in 10-15 mins
Fourth- All costs included, including car seats, no hidden costs, everything inc damage waiver/insurance wise etc just sorted.
Fifth- Newish car, great conditon, we were upgraded which was a nice extra.

100% Worth paying a bit extra for all these reasons, and to be using a local company, who were responsive.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Rental desk located inside Chania…

Rental desk located inside Chania airport. Friendly staff. Whatsapp confirmation before we landed. Quick dropoff and check. Johanna was very kind and helpful. Would highly recommend and use Kydon again.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Kindness from…

Excellent Service and Kindness from Kydon at Chania Airport

After a very frustrating experience with another car rental company at Chania Airport, we walked into Kydon feeling stressed and disappointed. Nikos Antonia greeted us with patience, understanding, and genuine kindness. He took the time to listen to our situation and made the whole process smooth and easy.

To our surprise, Nikos even upgraded us from the smallest car we had booked to a comfortable mid-size car — at no extra cost. This gesture truly turned our holiday around and made us feel valued as customers.

The car was in excellent condition, the price was fair, and there were no hidden charges or unpleasant surprises. We left Kydon feeling relieved, happy, and very grateful for Nikos’s professionalism and empathy.

Highly recommended! If you are renting a car in Chania, skip the stress and go straight to Kydon.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

One of the best car rental companies I've dealt with..

Seamless booking, collection of car and return. Great value, very pleasant staff and great little VW. Would highly recommend.

October 11, 2024
Unprompted review
Kydon rent a car logo

Reply from Kydon rent a car

Dear Chris , thank you so much for taking the time to share such an awesome review !We are happy to know that we have exceeded your expactations and that you have enjoyed your VW Up ! Hopefully we will meet again ! Best regards from us all in Kydon

Rated 5 out of 5 stars

10/10

Amazing experience. The car was in excellent condition and very clean. The stuff inside was very friendly also. Full insurance was included with no deposit so the pick up and drop off was very quick.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Very good service and can give you good…

Very good service and can give you good price for the car you want!

August 27, 2024
Unprompted review
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Reply from Kydon rent a car

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and that we could help you find the car you wanted at a good price. If you ever need anything else or have any questions, feel free to reach out! Best regards , Kydon Team

Rated 5 out of 5 stars

Best rental car company I’ve ever used

Best rental car company I’ve ever used. Very fairly priced no hassle. They came out to meet as we drove back into the airport.
Nice people. Highly recommend.
We had 9seater Vw transporter. Great car couldn’t have asked for more.

July 2, 2024
Unprompted review
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Reply from Kydon rent a car

Dear Mr. Grantham,

Thank you for sharing such an amazing review! Being located right on the spot gives us the opportunity to provide hassle-free service from inside the terminal, and we are thrilled to know that you have enjoyed our services throughout the rental!We are looking forward to assist you again in the future! Best regards,Kydon team

Rated 5 out of 5 stars

Good car hire company

Good car hire company. Based inside Chania airport.
My car provider let me down and Kydon provided a car last minute at night for a good price..
Would recommend and use again.

Dont use Exer car rental

June 1, 2024
Unprompted review
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Reply from Kydon rent a car

Thank you for sharing such an amazing review! Your feedback is much appreciated. We look forward to provide our services, again, in the near future!

Rated 5 out of 5 stars

Good service

Good service, nice price every time.The cars are in good shape and clean. Easy to pick up and deliver the car.
We will continue to use Kydon, when we are visiting Crete.

April 16, 2024
Unprompted review
Kydon rent a car logo

Reply from Kydon rent a car

Dear Mr.Knut.Thank you for sharing such a nice review and for your continued loyalty .
Your satisfaction is our foremost priority, and we're committed to maintaining the high standard of service that you've come to expect from us. We are looking forward to assist you again and we remain at your entire disposal . Best regards from Kydon Team

Rated 5 out of 5 stars

Big recommendation

Since almost 8 years, I'm always renting a car at kydon, sometimes twice a year - maintenance, service, pick up and delivery and the rental costs could not be better - I almost developed a kind of friendship to the people working for kydon.... I really can recommend kydon!!!

April 15, 2024
Unprompted review
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Reply from Kydon rent a car

Thank you for taking the time to leave us such a detailed and nice review. Your recommendation means a lot, and I'm sure others will benefit from your endorsement. Thank you for your preference and our overal cooperation over the years ! Best regards , Kydon Team

Rated 5 out of 5 stars

Home owners in Chania

As home owners in Chania, we first got in touch with KYDON car rental some 8 years ago and kept renting from them since then. They are very professional and make us feel welcome home every time we we land at Chania airport. We strongly recommend KYDON car rental based at Chania airport.

March 7, 2024
Unprompted review
Kydon rent a car logo

Reply from Kydon rent a car

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you have been satisfied with our services for the past 8 years.Your recommendation means the world to us, and we truly appreciate your loyalty and trust in our services. It has been a pleasure serving you, and we look forward to continuing to provide you with excellent car rental experiences in the future! Best regards , Kydon Team

Rated 1 out of 5 stars

Did not feel welcomed

We wanted to rent a car from a local company to support locals and reserved a car from Kydon's website but once we arrived there, we were told they could not accept my drivers license from northern Cyprus. I understand they have procedures but I can drive with it in many other countries. Unfortunately we did not feel welcomed as well and Kydon receptionists were the first faces we saw when we landed :) luckily Avis/Budget car rental had an office right next to Kydon and we rented a car from them without any challenges and the ladies at the reception were very friendly. Everything went smoothly and we returned the car yesterday. To my fellow northern Cypriots, save yourselves from some drama and directly book from Avis. I started to think global companies deserve their place in this ecosystem :)

April 9, 2024
Unprompted review
Kydon rent a car logo

Reply from Kydon rent a car

Thank you for taking the time to leave a comment. At Kydon, we greatly value both positive and negative reviews as they help us improve our services. However, we always prioritize to operate in accordance with traffic laws and regulations. As per the Vienna Convention, your driver's license was not sufficient for driving in Greece so we were surprised to learn that you were assisted by another agency. Driving with an invalid license means that you are subject to legal consequences, therefore we have no regrets for not delivering our services to you.We operate in accordance with the law, ensuring that our valued customers experience legitimate vacation experiences. We further note that your review appears unnecessary. You were kindly informed of the denial of your booking, with no charges applied whatsoever ,despite the fact that you were unable to present a sufficient driver's license. Hereby ,we provide the link with the Vienna convention regulations as they appear in the Greek Government webpage :

https://www.gov.gr/en/sdg/vehicles/acquiring-and-renewing-driving-licence/driving-license-recognition-and-validity/non-eu-driving-licenses-exchange-recognition/

Sincerely, Kydon Team

Rated 5 out of 5 stars

Kydon, a good rental agency

We rented a car in Chania on July 15 in Chania Airport.
1 - We were well received.
2- The vehicle was in good condition
3- A very good value for money.
I recommend this rental agency.

July 15, 2023
Unprompted review
Kydon rent a car logo

Reply from Kydon rent a car

Dear customer , we would like to thank you for the time taken to leave such an excellent review ! Your kind words are highly appreciated. With our best regards, KydonTeam

Rated 5 out of 5 stars

my best experience since years

my best experience since years. Very reactive agency. I have to change the car during the week and it was done very quickly at my hotel. All perfect.

October 29, 2022
Unprompted review
Kydon rent a car logo

Reply from Kydon rent a car

Dear Mr.Daadouch . Your kind review is highly appreciated ! We surely hope to see you again ! Best regards from us all . Rania Alexaki Customers Support representative

Rated 5 out of 5 stars

We rented 2 SUVs for a family of 9 for…

We rented 2 SUVs for a family of 9 for a week in Crete. The check-in and check out at Chania Airport were friendly, quick and efficient. The cars were clean and had no problems. What is more, they have the closest parking to the terminal. Top Marks !

October 21, 2022
Unprompted review
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Reply from Kydon rent a car

Dear Mr.Parish , thank you so much for your loyalty and your wonderful review ! We put customer satisfaction as our priority,so your review reaffirms the hard work we put in,day in and day out !We look forward to seeing you again. Best regards,Rania Alexaki Customers service representative

Rated 5 out of 5 stars

Perfect! 100% Recommend

Kydon Rent a Car were fantastic. When we arrived at Chania Airport arrivals desk staff were welcoming and polite. Speedy service and we were on our way within 10 mintues. Our car did have a few dents and scratches which they knew of and said to take photos but was really clean and gave us the freedom to explore Crete :). I definitely recommend this car hire company if you are visitng Crete, I couldn't fault them and its nice to be able to choose a local company over the other international groups.

October 5, 2022
Unprompted review
Kydon rent a car logo

Reply from Kydon rent a car

Dear Charis ,your nice and detailed review made our day ! We work hard to meet our customers expactations . We are glad to receive your compliments for the experience you had with us. Our whole team strives constantly to serve and please our customers. Hope to see you again! Best regards from us all here at Kydon .

Rated 5 out of 5 stars

How rentals should be

Easy pickup and delivery (Chania), no hassle with extra this and that. We had an engine issue with our car but a replacement car was delivered to us very quickly. We were even a bit late returning the car, but they caused us no trouble at all. We chose Kydon due to them having the best review/price. No regrets. Would recommend any time.

October 4, 2022
Unprompted review
Kydon rent a car logo

Reply from Kydon rent a car

Dear Mr.Birch ,thank you for your nice and detailed review ! It is highly appreciated. We are happy to know that you had a nice experience throughout the rental and we surely hope to see you again! Best regards from us all at Kydon

Rated 5 out of 5 stars

Excellent assistance and quick replies

Their renting system was smooth and easy.
No surprise charges or requirements.
Most relevant: we had an incident with a pedestrian and the company provided swift and valuable assistance with every step.
Very quick to reply and help!
Very considerate and calm!
Recommending without reservations!

September 18, 2022
Unprompted review
Kydon rent a car logo

Reply from Kydon rent a car

Dear Diana . Thank you so much for your awesome and detailed review .You made our day ! We are happy to know that you have enjoyed our services throughout the rental . We surely hope to assist you again in the future ! With our best regards , Kydon Team

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