I recently ordered a sleep sack from the site during the mystery event. They sent an obviously used sleep sack that had been returned. When I reached out to the company I only received an AI reply wit... See more
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Sickened to hear how you treat your employees. As a "family/baby friendly" brand, the way you treat employees who are new parents is absolutely deplorable. I will insist that all the new/future parent... See more
Kyte Baby- Worth the Hype. Kyte makes amazing products that are incredibly soft and soothing to sensitive skin. Because they are so stretchy they last significantly longer than other baby clothes/pjs.... See more
“Empathy is the starting point for creating a community and taking action. It's the impetus for creating change.” All of my babies are now adults so I hadn’t even heard of your company unti... See more
2.8
Average
65 reviews
Replied to 33% of negative reviews
Typically takes over 1 month to reply
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Avoid - atrocious quality & customer service
I purchased the long sleeve pajamas in the panda print for my toddler, which was super cute. After the first wash - following their laundering instructions - the arms completely tore. I emailed customer service asking for a replacement and they said product damages like these aren't covered. They did issue me a store credit - but I'd have to pay $7.50 again for shipping. I insisted on either a refund or a replacement sent to me without me paying for shipping and they refused. I cannot believe how bad their customer service is, in addition to the poor quality (or poor quality control) of their product. What a major letdown of what I thought was a reputable brand. Spend your money on a small business that stands behind their product. That's not Kyte baby.
Furthermore, when I've tried to leave this honest review on their website to save potential customers from this headache, they have not published it.
June 15, 2023
Unprompted review
Extremely Slow Fulfillment
I made a purchase on 5/15/23. It is now 5/25/23 and my order hasn’t even been processed. I reached out to Customer Service and they told me it may take up to 15 days for orders to be processed with additional time for delivery. So, it seems like fulfillment may take up to 3 weeks at which time my baby will have probably outgrown everything.
May 25, 2023
Unprompted review
I always love their products
I always love their products. So soft and grows with your baby
January 6, 2023
Unprompted review
Fantastic Bamboo Clothing
Kyte is probably the OG bamboo baby brand for a lot of people. They have a clean and simple style that they have perfected! Their limited release prints are always beautiful and well executed. They fulfill orders quickly and effectively. My baby (and I) love wearing their clothes because they are soft and stretchy. Their harry potter collection is the best one I've seen yet and we basically live in those pieces.
The owner is very active on social media and is always ready to elevate her brand to the next level while remaining true to the minimalist, simple aesthetic we love.
October 3, 2022
Unprompted review
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