Absolute garbage hair extensions. They are not using real hair - it is cheap synthetic hair colored to make them appear like it’s remy but I promise it’s not. After one wash so much color came out in... See more
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I’ve been in IBE extensions for almost 5 years and tried many different brands. I was actually a model for this brand and was so excited! Unfortunately, the hair has been a big let down. It doesn’t pl... See more
I was so happy when I learned that Laced Hair was providing online education. During COVID and being out of work it is nice to be able to refresh and continue your education in the safety of your own... See more
Company replied
Worst hair and company ever. Im a licensed cosmetologist. I ve been using hair extensions since I was 19 (now 34) and this hair felt horrible from the first day. One wash and forge about it! For 659$?... See more
Company replied
Company details
Written by the company
Laced Hair Extensions are 100% pure remy European quality hair. We use the latest methods for all hair types and textures for longer, thicker, beautiful hair!
Contact info
11176 Auto Mall Drive, 84070, Sandy, United States
- customercare@lacedhair.com
- lacedhair.com
Hasn’t replied to negative reviews
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Online Education through Laced was 100% worth the investment.
I was so happy when I learned that Laced Hair was providing online education. During COVID and being out of work it is nice to be able to refresh and continue your education in the safety of your own home. The presentation was amazing, I was super impressed. I learned so much that I didn’t learn in past extension classes. I will definitely be taking future education from Laced Hair!

Reply from Laced Hair Extensions
Laced hair refresher course
Lacey is very professional, knowledgeable, and kind! I loved her refresher course, and I love the support from her and her team!

Reply from Laced Hair Extensions
NOT HAPPY WITH LACED EXTENSIONS
I recently purchased laced hair extensions from my hair stylist. I had them put in this last Friday. I do not like them at all!!! They are very thick, so much that I am can hardly sleep. When I talked to someone in the salon in Utah they asked what kind I had and it was determined it was the machine sewn wefts. The girl said they sounded like they might be stacked too??? I have two rows and they are both pretty thick, it seems like a rope around my head. I have worn Great Lengths for many years and I was convinced these would be better even less costly. I can hardly tell when my Great Lengths are bonded in my hair. They are very small and hardly notice they are in my head!!! I will have to deal with paying for them to be put in my hair and now to be taken out after less than a week, but i would greatly appreciate a refund for my hair purchase!!!
I await for your reply,
Linda Ellison
(209)988-1946

Reply from Laced Hair Extensions
Horrible hair quality and equally bad customer service
Horrible hair quality and customer service. I've had my hair extensions in for a month and the hair extensions are shedding like crazy. Their customer service is a joke, they do not issue refunds on their poor quality hair. They offered for me to return the hair so they can "take a look at what's going on". This look is an exorbitant cost to me as I have to pay to remove the extensions and the pay to reinstall when I receive the hair. Do not recommend purchasing hair from here. It's poor quality they will just shed and you'll be out $$$$$

Reply from Laced Hair Extensions

Reply from Laced Hair Extensions
consistent quality you can count on
consistent quality you can count on, always beautiful!
I cannot express how great Laced Hair…
I cannot express how great Laced Hair has been! My transaction went smoothly and I received my hair super fast! The hair quality is impeccable!! Will def order in the future!
So happy with the quality of your…
So happy with the quality of your products! Shipping was extremely quick!
Love laced hair extensions
Love laced hair extensions, education and the entire staff.
They are always on top of things. The education that Rachel heads is amazing. I cannot wait for more clients to love their hair as much as I do
Bad customer service! Hair is NOT consistent
I have loved Laced! I have used their hair, and I have referred my clients to them for years. On Black Friday, I ordered hair for myself. I had it installed and instantly knew something was different. The hair matted and was so hard to brush out! It was so bad I had to take the hair out. I was extremely disappointed because I have never experienced this before and I spent $300. I reached out to Laced through email and asked if this was normal. No response, I called the store and the girl told me she couldn’t help my but to email them again. I emailed, no response. I am so sad because I have loved Lace, but I will never order from them again, nor will my clients. After my experience talking to others, this has happened before! For as expensive as their hair is, and as much as I have ordered though them, you would think a response would be the least they could do.

Reply from Laced Hair Extensions
Loved the class!
Loved the class!! I hope I can be successful at it!
Disappointed
I purchased a set of Laced Hair clip in extensions years ago through this company and the quality was great. They lasted me about two years and wore and styled them all the time! So, I decided to buy another set since the quality that I remember was awesome. SUPER DISAPPOINTED with my recent purchase. The quality of the hair I received is garbage. After only washing them once and having them for only one month, I can already tell that I will have to trash this hair within the next couple of months.. I emailed customer service letting them know that I was really upset about the quality of this hair and they didn't even respond. I am sad to say, that I will not be purchasing Laced Hair extensions ever again.

Reply from Laced Hair Extensions
best
best hair, best packaging, fastest shipping, great deals, and best aftercare sheets. i love laced.🖤
Laced hair is the only hair I will use
Laced hair is the only hair I will use. I am a repeat customer. The quality of hair is outstanding, and I recieved my extensions in the mail 1 day earlier than the fastest expected delivery date, and that was during a week with a holiday! I have used both wafts for hand tied extensions and keratin bonds and I love them both!
The color was a little darker than I…
The color was a little darker than I had expected. Other than that, I am very happy with the purchase!
Love this company and this Hair
Love this company and this Hair! It feels so soft and it looks gorgeous! They were so kind, and the shipping was quick! I highly recommend Laced hair❤️❤️
Always great customer service and…
Always great customer service and amazing hair!!
The hair is amazing quality
The hair is amazing quality! Quick shipping! As a licensed professional, these were easy to install, cut, & blend! The packaging was great as well!
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