Lacey Plumbing & Heating Ltd Reviews 

Service engineer was friendly, experienced, answered any questions I had, would definitely recommended Lacey Plumbing & Heating

Absolutely brilliant company to deal with, very reasonably priced (was expecting way higher so pleasantly surprised) always kept informed of time and dates when someone would visit. Engineer clean, polite, helpful and efficient. Apart from new boiler in place of old one couldn’t tell they’d been, left the place spotless. Highly recommended.

The company staff are extremely reliable and the service completed professionally. Both the admin and engineer were accomodating to my elderly parent. They are a trustworthy company and I will be recommending and using them again.

Friendly and efficient team. Kept me fully informed throughout the process of detecting and repairing leak. Great people to deal with from Admin staff to engineers.

Friendly efficient competent service. The team are a pleasure to deal with and always reliable.

I had two radiators that needed removing from the central heating system. I didn't feel confident doing the job myself so was looking for a plumber. After having booked with two other guys who never turned up on the day agreed, I found Lacey Plumbing. From the start they proved to be great at communicating (via phone calls, email and text). The lady I spoke to, Rebecca, managed to fit my job in at the last minute, so I didn't have to wait for a long time. The engineer turned up on time on the day we agreed. He was very polite, worked fast and cleaned up after himself. I confirmed the booking and paid via a secure web page, it was very easy. No messing around with cash in hand etc... All in all, they are a very reliable company, well worth the money spent on this job. Will definitely use them again in the future.

Easy to deal with. Communication was great. Engineer very pleasant, professional and efficient. A pleasure to do business

Great team at Lacey’s from the admin side through to the ops side, been very happy with the great service they provide! Communication around parts and service dates was excellent even though there was a minor delay, always felt well informed!

I have used this company for regular boiler service for 2 years. Easy to communicate and book appointment. The engineers are professional, helpful, and good attitude.

Excellent professional and friendly engineers

I have used Lacey's for some years now, Rebecca, Mike and the Team are a pleasure to deal with and they look after all our plumbing needs at the office as well as our houses, they do a great job at a very reasonable cost. Couldn't recommend them highly enough.

Very helpful, friendly and efficient. Will use Lacey Plumbing again

the engineer arrived on time knew exactly what to do and was very polite

We have used this company for some years now and are very happy with the service provided. It is easy to communicate with them and the same technician comes to service our boiler every year.

Three radiators replaced. Two checked.

Danny arrived at the agreed time and explained carefully and throughly the work he was set to complete. He worked diligently and showed me the work completed after each radiator was replaced. He then checked and restored two existing radiators to full working order and fitted a vent to the boiler.

Danny was friendly and professional and left the property in a clean and tidy manner.

Would thoroughly recommend!

I can highly recommend this company for all your plumbing and heating requirements. They offer a very streamlined and professional service and their workmanship is excellent. I have used their services a few times now and have always been very satisfied.

Lacey Plumbing & Heating Ltd, we cannot find fault with any work they have done for our selves at our house over the last few years,trades personal are clean and to be trusted tradesmen, just to mention two are Baz and Steve .

Great service as always, have used a few times now and we couldn’t be happier with the team at Lacey Plumbing & Heating. Highly recommend

I’ve been using Lacey’s for years now, wouldn’t go to anyone else. Previously they have fitted a new boiler and rads, fixed my shower, serviced boiler and this week put a new tap in kitchen. Very happy looks great! As always, excellent friendly skilled service from whole team.

Easy to arrange visit, engineer arrived on time on the 15th September 2023, very pleasant and professional, no mess left after visit and he explained what he was doing as he went along.
This was our 5th annual service visit and every one has been completed to the same standard. Highly recommended.
Thanks
Phil Simmons