Laclosetdechanel Reviews 121

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting the beautiful dresses and their excellent quality. People also appreciate the staff's helpfulness and the outstanding service provided, noting the constant communication and quick responses. However, some customers were dissatisfied with their orders, specifically regarding sizing issues. A few people reported that made-to-measure dresses were too long or too small, and some children's sizes were completely incorrect, requiring alterations despite being custom ordered.

What people talk about most

Product

Clients share positive opinions on product quality and versatility. Many customers praise the amazing quality... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the amazing quality of... See more

Staff

Reviewers express high satisfaction with the staff, consistently highlighting their helpfulness and... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fantastic help and service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If I could give 6 stars, I would! The dresses were absolutely beautiful, and Chanel was incredible - she even helped me change colours at the last minute. All the girls felt so beautiful, and the dres... See more

Rated 5 out of 5 stars

Helpful from the very beginning! Had swatches ordered and advice off them for colourings to match flowers etc.. all sent very quickly. Dresses were perfect and fit everyone amazingly! Lovely material... See more

Rated 5 out of 5 stars

La closest were helpful from beginning to end, really simple to give them measurements and they all came and fit perfectly! Last minute we decided to get matching ties for groom and groomsmen and even... See more

Rated 5 out of 5 stars

The moment I decided to go with La Closet De Chanel, I knew I’d made the perfect choice. Constant communication, and check ins and when the dresses arrived I was just taken away by the quality of all... See more


Company details

  1. Wedding Service

Written by the company

La Closet De Chanel is a UK based Multi Award Winning Co Specialising in Multiway Dresses & Jumpsuits. Our collection is made to order meaning we can cater for all ages, shapes and sizes! The Perfect option for your Bridesmaids


Contact info

4.8

Excellent

TrustScore 5 out of 5

121 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Gorgeous dresses

I loved my bridesmaid dresses, the colour was stunning and looked amazing.
The team helped me pick this colour by providing assistance at the wedding shows and sending samples - so helpful.
The delivery was easy and fast!
Our dresses were velvet so slightly harder to tie as this was one sided but this material made the dresses shimmer and sparkle which was gorgeous.
Would highly recommend 🧡

September 7, 2024
Unprompted review
Rated 5 out of 5 stars

The perfect dress

The perfect dress. From first contact everything was a breeze and the team so easy to communicate with. We went and met them all at a wedding show as well. The girls loved them and we had so many compliments from guests. We have also recommended you a few times as well. Such lovely good quality dresses that will last a lifetime and fitted perfectly. Love that we could give measurements to ensure that perfect fit and they were made for each girl. Thank you again.

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful dresses

I purchased my bridesmaid dresses from Chanel and they were amazing, the quality of the dresses were beautiful and all my girls said they were so comfortable to wear.
The whole experience of ordering the dresses to receive was so simply and easy
I couldn’t thank Chanel enough for my beautiful bridesmaid dresses and would highly recommend her company to anyone looking for bridesmaid dresses

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

From the very start of the process of order colour swatches to receiving my final order, the process was really simple, well organised and Chanel was very helpful throughout! One of my bridesmaids was pregnant and I asked for a slight adjustment on measurements which was completed last minute for me, no problem atall!
The dresses themselves were amazing quality and lined which a lot of the other multiway dresses aren’t!
Highly recommend using this company for your bridesmaids dresses or any dress for an occasion!

September 22, 2024
Unprompted review
Laclosetdechanel logo

Reply from Laclosetdechanel

Thank you so much for your lovely review xx

Rated 5 out of 5 stars

Perfect dresses and service

I email in January for my wedding in August. Chanel was very lovely and helpful.
Very smooth process and my dresses arrived earlier than my original eta.
The material was perfect. Not too heavy and very easy to style. I ordered a fishtail for my maid of honour and the classic for the other bridesmaids.
The little bags were also very well styled.

I also ordered ties for the groomsmen and bow ties for the groom and my 3 year old. The ties are suitable for a standard collar.

Do not hesitate! ❤️

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful, luxury feel

Absolutely loved the dresses and ties i ordered from Laclosetdechanel- so many different colours to choose from. The material feels amazing- they looked beautiful.
Great communication from Chanel throughout the process. Would recommend to all my friends

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Bridal Party Outfits

Order process was really easy with an amazing range of colour choice, I got 3 shades of purple, ties and dickie bow to match. The dresses are such good quality and the customer service so helpful. No problems with shipping, everything arrived in plenty of time and well packaged.

September 14, 2024
Unprompted review
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Reply from Laclosetdechanel

Thank you for your kind words xx

Rated 5 out of 5 stars

We first found Chànel about a year ago…

We first found Chànel about a year ago on Instagram. I'd been looking for months for the perfect bridesmaids dresses and never found any that caught my eye, until we came across La Closet De Chanel. I knew I had found THEE ones, we ordered 8 classic multiway dresses and one junior classic with a tulle. Chànel was always very responsive on emails throughout the whole ordering process. Are dresses arrived and they was even more stunning in real life. Everyone commented on how beautiful they were, the girls said they was so comfy and flowy to wear. I can't recommend Chànel enough if you are looking for custom made Bridesmaids dresses

September 7, 2024
Unprompted review
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Reply from Laclosetdechanel

Thank you Claire for your lovely review it really means the world xx

Rated 5 out of 5 stars

Fantastic dresses

The experience with this company was excellent. From the moment of ordering colour swatches to receiving the dresses. The colours were stunning and quality of material was great. The dresses were comfortable for my bridesmaids and they looked absolutely gorgeous.

August 24, 2024
Unprompted review
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Reply from Laclosetdechanel

Thank you Emma for your lovely review x

Rated 5 out of 5 stars

Beautiful dresses and amazing customer service!

My partner and I had seen this company at a wedding show in Chelmsford and loved the material and look of the dresses. I loved that they could be worn different ways to suit every body. The choice of colours is amazing and the customer service was fantastic, very responsive. The dresses were dispatched and delivered quickly and they were so beautiful. We also had ties, bow ties and pocket squares for the men and groomsmen! Would highly recommend La Closet De Chanel for bridesmaid dresses!

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

10/10

I contacted Chanel a month before my brothers wedding. Our bridesmaid dresses arrived a week later! We went for the fast track multiway dresses. We absolutely loved them! I can’t thank Chanel enough for her commitment to wanting to help. You’re amazing and I will always recommend you. Thank you so much xx

July 17, 2024
Unprompted review
Laclosetdechanel logo

Reply from Laclosetdechanel

Thank you for your lovely message xx

Rated 5 out of 5 stars

Absolutely fantastic

Chánel was absolutely amazing from start to finish, so responsive and the finished dresses were beautiful. My bridesmaids all looked incredible and felt incredible too. One of my friends recommended la closet de Chanel to me and I will 100% be recommending to friends in the future.

August 18, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

The dresses are of amazing quality and the colour really suited my abroad wedding theme. Chánel is really accommodating and listens to what you want. All my bridesmaids looked beautiful. Thank you so much.

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Rose gold glitz

I got 4 of the rose gold glitz bridesmaid dresses and they were perfect everybody loved them! Great quality and suit every body type. Thankyou x

August 1, 2024
Unprompted review
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Reply from Laclosetdechanel

Thank you for your lovely review xx

Rated 5 out of 5 stars

The most stunning bridesmaid dresses

The most stunning bridesmaid dresses! Flawless customer service from start to finish, my girls loved being able to show their individuality with the variety of ways the dress can be worn. The comfiest material and my girls all danced the night away with no issues!

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic bridemaids dresses!

I ordered my bridesmaids dresses from Chanel and was so so pleased with them. The colour was stunning! The dresses were made to measure and were so comfortable to wear. I’m so pleased I found Chanel, the service impeccable and communication second to none. Thankyou so much 💜

July 27, 2024
Unprompted review
Laclosetdechanel logo

Reply from Laclosetdechanel

Thank you Lucy for your lovely words xx

Rated 5 out of 5 stars

Excellent service and communication

Excellent service and communication! I needed some extra ties fairly last minute and Chanel made sure she got them to me in time. The dresses are buttery soft and really beautiful quality. My girls were so comfortable in them, even in the Santorini heat! The colour of the dresses and ties are stunning and exactly what we wanted. Would highly recommend!

August 7, 2024
Unprompted review
Laclosetdechanel logo

Reply from Laclosetdechanel

Thank you for your lovely words Mel xx

Rated 5 out of 5 stars

The perfect bridesmaids dresses for all

I used La Closet de Chanel for my beautiful bridesmaids’ dresses at my wedding in May 2024 and could not have been happier with the service received from Chanel, the entire ordering process and the gorgeous dresses.

Chanel was so quick to respond to any questions I had before and throughout the ordering process and made the whole experience easy and enjoyable.

I ordered some fabric swatches beforehand and opted for the dark sage bridesmaids dresses which are just stunning. After looking at other options for bridesmaids dresses, I decided to go with Chanel’s multiway dresses as they suit all body shapes and can be styled differently to allow each of the girls to show off their individuality and create a dress that they feel comfortable in. After a slight defect in a couple of the dresses when received, Chanel quickly rectified the minor issue which was really appreciated, taking the stress away.

All of my bridesmaids said how amazing they felt in the dresses on the day and how comfy and flattering they were.

I cannot recommend Chanel and her business enough! Thank you!

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent bridesmaid dresses

Ordered our bridesmaid dresses from La Closet De Chanel, I missed the order cut off for July but they were squeezed through for me. Customer service and communication was excellent from the start, the dresses were amazing quality, our bridesmaids found them very comfy and they were so versatile. One of our bridesmaids was a child and we were able to wrap hers in a way that ensured she was covered up but able to move freely through the day. We also had numerous compliments on the dresses during our wedding day and we were very happy to recommend la closet de chanel ☺️

July 24, 2024

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