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Rated 1 out of 5 stars

Everything went wrong. The dress I received for my daughter's prom is totally different from what I ordered. How can they improve? By simply going out of business. They communicated well until I recei... See more

Rated 1 out of 5 stars

This was the worse company I have ever ordered a dress from the dress was horrible and so ugly. The customer service is unprofessional they don’t give refunds please save yourself so time and money DO... See more

Rated 4 out of 5 stars

I loved the customer service, u got emails explaining what they needed and communicated with me about my sisters prom dress. I was expecting a different top design ( it looked a bit different from wha... See more

Rated 1 out of 5 stars

Ordered s red and gold prom dress to wear for my wedding and the picture was to die for. Received the dress and it was too big,color wasn't like the picture online. And the style definitely DID NOT LO... See more

Company details

  1. Wedding Dress Rental Service

Written by the company

The latest prom dress is less than $100 you can buy, and top quality. LadyPromDress.com have thousands of different style prom gowns for you to select, Do not hesitate to shop the dress at ladypromdress.com, you will always get the surprise.


Contact info

2.2

Poor

TrustScore 2 out of 5

144 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. Do Not, I repeat Do Not order anything from this website. The dress I received for my daughter was not as pictured, poor quality, and darn right despicable. They are a total scam.

April 3, 2024
Unprompted review
Rated 2 out of 5 stars

Very disappointed with the dress

Very disappointed with the dress. It doesn't fit and I'm getting the run around just to pay for more fabric and they aren't responding in a timely manner. My event is very soon. I sent the money for the fabric and still hasn't been shipped. I have to go find someone to alter the dress and pay for more fabric. They are very nice until they get your money.

March 30, 2024
Unprompted review
Rated 1 out of 5 stars

Return is hassle and EXPENSIVE! Poor quality dress too!

The dress we ordered was not as pictured. The color was pink, opposed to a neutral color, and the top was very stiff not firming to the body at all. The fabric needed to be better quality to fix this. My biggest issue is the challenge to return the dress. I paid $198.11 with shipping, and was constantly only offered a percentage as a return. Furthermore, there is no US address to send the dress, so to return anything to this company, costs a fortune!

March 19, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a wedding dress- worst experience.

I ordered a wedding dress, ordered off their site for the first time. TERRIBLE SERVICE. I ordered a standard size, per the available options. Then they email me a million times saying “urgent! We need your exact sizes” but I specifically wanted a standard size, so that returns will be easy in case I didn’t like it. They demanded that I give a custom size or the dress wouldn’t ship. So after TWO WEEKS of emailing back and forth, my dress still hasn’t shipped of course, so at this point I don’t even want to give my business, I just want my money back. So when I requested a full refund they said no we can’t do that and attached their cancellation policy. THEY DELAYED MY ORDER TWO WEEKS BECAUSE THEY DEMANDED I GIVE CUSTOM SIZING & THEN REFUSED TO GIVE ME A (FULL) REFUND!

September 25, 2023
Unprompted review
Rated 1 out of 5 stars

This website is a scam

This website is a scam. The dress that I ordered from the website and the dress that they sent me were totally different from the picture on the website and it was unfinished. They just put some stuff together and sent it to me.
DO NOT BUY FROM THIS WEBSITE!!!!!!!!!!!!!!!!!

October 5, 2023
Unprompted review
Rated 1 out of 5 stars

Scam Scam Scam

Scam Scam Scam
Do not trust!!!!
The pictures are different from what you receive.
Don't buy form this website

September 21, 2023
Unprompted review
Rated 5 out of 5 stars

I sent in my measurements

I sent in my measurements, I received an email with the measurement guide to double check. I confirmed and the dress arrived as promised. It is as beautiful as on the site and fit perfectly. Material used is great quality. It also had the lining in the lace and built in bra cups
Can't wait to wear it on my wedding day. Thank you

July 17, 2023
Unprompted review
Rated 1 out of 5 stars

It’s fake

It’s fake . Please don’t order from this website. I order a dress . It takes a long time to come and not come that what I order. They are fake !!

July 12, 2023
Unprompted review
Rated 4 out of 5 stars

I loved the customer service

I loved the customer service, u got emails explaining what they needed and communicated with me about my sisters prom dress. I was expecting a different top design ( it looked a bit different from what I seen online) but overall we loved it. She looked amazing prom night. We still had to make adjustments to it even tho we sent measurements but no biggie. I would definitely order again from here.

May 13, 2023
Unprompted review

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