La Femme Wanderer Reviews 334

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 199 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the customer service for being responsive and helpful, often resolving issues promptly and offering flexible solutions for returns or sizing problems. Many also appreciate the quality of the clothing and the overall style, finding items true to their description and good value. However, some people were dissatisfied with the return policy, noting that returns often need to be sent to China, incurring high shipping costs that can exceed the item's value. There are also recurring concerns about product quality and sizing, with some customers receiving items that differ significantly from website images, are made of cheap materials, or have inconsistent sizing, often running small.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. While some customers praise the great quality of items,... See more

Quality

Consumers find quality to be ambiguous. Many reviewers express disappointment, citing poor quality, cheap... See more

Order

Clients share ambiguous opinions on order experiences. Many express satisfaction, praising the ease of... See more

Return policy

Reviewers express significant dissatisfaction with the return policy. Many customers report that returning... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the quick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Company kept me informed of the delivery status throughout the process which was great. I ordered the 'Oversize Wool coat' in small. Unfortunately it was a bit big for me but the I love the quality... See more

Company replied

Rated 4 out of 5 stars

I ordered 3 items from La Femme Wanderer. The size was correct for me. The sweater and the blouse was in colors as it was on internet shop. Unfortunately the blazer was made from very thin material a... See more

Company replied

Rated 4 out of 5 stars

I ordered two long coats, both of which are lovely - true to description and size. Unfortunately, I ordered polyester and not wool, so the material does not agree with me. I contacted customer service... See more

Company replied

Rated 4 out of 5 stars

La Femme Wanderer company kept me updated at every step of the delivery. The clothes are good quality with a minimal style, and each item comes in its own packaging — I loved it! The only thing to be... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

La Femme Wanderer is your go-to destination for elegant and chic women’s clothing, offering timeless pieces that blend sophistication with modern style. From tailored workwear to effortlessly chic essentials, our collections are designed to elevate your wardrobe with refined, versatile outfits. We focus on quality and detail, empowering women to express their unique style with confidence and ease.


Contact info

2.9

Average

TrustScore 3 out of 5

334 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 48% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My first order from La Femme Wanderer

My first order from La Femme Wanderer. I ordered an oversized coat, jumper and leggings. Tracking the order was easy and quality of items was very good. The coat is lovely and fits great. Unfortunately the jumper and leggings were a little small. Contacted LFW by email, received a quick response offering 2 options. I took the credit option. I like the style of clothing and will definitely buy from LFW again.

February 17, 2026
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Hi Catherine,

Thank you so much for sharing your experience with your first La Femme Wanderer order 🤍

We’re delighted to hear that you loved the oversized coat and found the overall quality very good. It means a lot to us that your ordering experience was smooth and enjoyable.

We’re also glad our team was able to assist you quickly when the jumper and leggings didn’t fit as expected. Offering flexible solutions — including store credit or return options — is part of our commitment to making sure our customers feel supported and confident when shopping with us.

Your kind words about our style truly mean so much to our small team. We can’t wait to welcome you back again ✨

Warm regards,
La Femme Wanderer Support Team

Rated 5 out of 5 stars

I ordered a few different items and…

I ordered a few different items and wasn’t completely sure about the sizing. When my order arrived, a couple of pieces didn’t fit quite right. I reached out to ask about return and refund options and had a great experience—quick, easy, and very helpful. I’ll definitely be ordering again soon!

February 16, 2026
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Hi Jennifer,

Thank you so much for your kind words 🤍

We completely understand that sizing can sometimes feel uncertain when ordering multiple pieces, so we’re truly happy to hear that your experience with our return and refund support was quick, easy, and helpful.

Our goal is always to make sure you feel confident and supported when shopping with us, and it means so much to know we achieved that for you.

We’re already looking forward to your next order ✨

Warm regards,
La Femme Wanderer Support Team

Rated 5 out of 5 stars

Great customer service and value and…

Great customer service and value and quality of clothing. Will buy again!

February 18, 2026
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Dear Michelle,

Thank you so much for your kind words!

We’re truly happy to hear that you loved the quality of our pieces and had a great experience with our customer service. That means the world to us.

We can’t wait to welcome you back again soon ✨

Kind regards,
La Femme Wanderer Team

Rated 5 out of 5 stars

Great quality material and nice design

Great quality material and nice design! Unfortunately the size was a bit too small for me (sleeves short), but the customer service was excellent. Highly recommend!

February 18, 2026
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Dear Orsolya,

Thank you so much for your lovely review and recommendation — it truly means a lot to us.

We’re delighted to hear that you appreciated the quality and design of the piece, and especially that you had a positive experience with our customer service.

We’re sorry the sizing wasn’t a perfect fit for you. Your feedback regarding the sleeve length is very valuable, and we’ll definitely take this into consideration as we continue improving our collections.

We hope to welcome you back again soon 💛

Kind regards,
La Femme Wanderer Team

Rated 1 out of 5 stars

scam site your return has to be sent to china in 14 days

scam site your return has to be sent to china in 14 days paid by customer no way will it be recieved in 14 days . The sweater that was sent is not a US size XL it's a small at best. also loose threads inside and outside no tags on clothes . I would not send money to this company. They only give you 14 days return but they use an American address on the site and packaging. But retirns must go to china?

February 18, 2026
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Dear John,

We’re sorry to read your review.

We have carefully checked our system but unfortunately we are unable to locate any order under the name shown here. In order for us to properly investigate and assist you, we kindly ask you to share your order number and purchase details with us.

Please contact us directly at info@lafemmewanderer.com
, and our support team will review your case as a priority.

We are always happy to clarify our return policy and sizing details, and to find a fair solution when we are able to verify an order.

We look forward to hearing from you so we can assist further.

Kind regards,
La Femme Wanderer Support Team

Rated 5 out of 5 stars

I placed an order for a sweater and…

I placed an order for a sweater and when my order arrived, I found it was good quality but it did not fit. I received quick and very good communication from the customer service department, the situation was resolved right away. I would definitely order from them again.

February 12, 2026
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Thank you so much for taking the time to update your review.

We’re truly happy to hear that you appreciated the quality of the sweater and that our customer service team was able to assist you quickly and resolve the situation smoothly.

While we’re sorry the fit wasn’t perfect this time, your kind words and your trust in ordering again truly mean a lot to us.

We look forward to welcoming you back soon ✨

Kind regards,
La Femme Wanderer Team

Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. Order took well over 2 weeks to arrive, and I missed the event I had ordered the items for. However, the quality and sizing is also extremely poor. Emailed customer services who responded about the delay in delivery. Now they are not replying since I have asked for a refund. You cannot return an item until customer services approve, and they do not respond. I’ll have to raise as a dispute with my bank but warning others so you are not defrauded by this company. Avoid avoid avoid at all costs.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

I recently ordered from La Femme…

I recently ordered from La Femme Wanderer and overall I’ve been really pleased. Shipping wasn’t the quickest, but their customer service was excellent — they replied to my emails promptly and kept me updated. The clothing itself has been great quality for the price, and everything I received matched expectations. Definitely good value and I’d happily order again.

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

Do not purchase. The quality and material are nowhere

Do not purchase The quality and material are nowhere near of that, in the pictures and therefore over priced. Sizing and shape is incorrect, I now believe this is made in china not UK or Europe as the garments are very wide but incredibly short in the body. So a plus side 22 would only fit a very petite but wide short bodied person. Its a shame because if pricing was fairly corrected and sizing addressed the style and designs are attractive , however they are probably making enough money not to bother addressing, as returns are very difficult.

January 22, 2026
Rated 5 out of 5 stars

Great products - good Customer Service

Great products, good presentation of the products online, I particularly like the "Shop the Look" section. The combinations are perfect. Very accommodating handling of a complaint. I'll definitely be back!

January 26, 2026
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Dear Ursula,

Thank you so much for taking the time to share your experience with us. We’re truly happy to hear that you loved our products and found the Shop the Look combinations inspiring.

We also appreciate your kind words about our customer service — taking care of our customers and resolving any concerns with care is very important to us.

It means a lot to know that you’d choose to shop with us again. We look forward to welcoming you back very soon 🤍

Warm regards,
La Femme Wanderer Team

Rated 4 out of 5 stars

I ordered 2 outfits from La Femme…

I ordered 2 outfits from La Femme wanderer and was very pleased with my polo neck jumper, very cosy with a good neck line. Also very happy with a blue shirt which was a great length to wear with jeans. Got 2 nice handbags and some cute jewellery too

January 20, 2026
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Dear Moira,

Thank you so much for sharing your experience with us. We’re delighted to hear that you enjoyed your polo neck jumper, the fit of the blue shirt, and your handbags and jewellery as well — it’s wonderful to know the pieces worked so well together.

Your kind feedback truly means a lot to us and helps us continue improving our collections and service.

We hope to welcome you back again very soon ✨

Warm regards,
La Femme Wanderer Team

Rated 5 out of 5 stars

Quality Clothing

This was my first order with them and I was very satisfied with their clothing. I purchased a sweater, a blouse, and a pair of jeans. The quality of the three items is first rate and the items I received resembled the pictures on their website. I did reach out with a question about the jeans as they were a bit tight. They responded immediately with a solution. I will continue to purchase items from LaFemme. My shopping experience and their immediate response to any issue with purchases are two great reasons to use their website.

February 2, 2026
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Dear Linda,

Thank you so much for sharing your first experience with us. We’re delighted to hear that you were satisfied with the quality of your sweater, blouse, and jeans, and that the items matched what you saw on our website.

We’re especially glad we could assist you quickly regarding the fit of the jeans and provide a solution right away. Supporting our customers before and after their purchase is something we truly care about.

Your kind words about your shopping experience mean a great deal to us, and we’re honored to be a brand you choose to return to. We look forward to welcoming you back very soon 🤍

Warm regards,
La Femme Wanderer Team

Rated 1 out of 5 stars

Stinky Bag

Unfortunately the bag ordered took a couple of weeks to arrive. Upon opening the package the stench coming from the bag was disgusting with no chance of ever using it. The customer service was amazing at giving me a credit immediately, but I’m cautious about further purchases.

January 19, 2026
Rated 5 out of 5 stars

I’ve only just found La Femme Wanderer…

I’ve only just found La Femme Wanderer but I’m super happy that I have. My order was tracked all the way and I got regular updates about my delivery. The blazer I ordered is great but is the wrong size. It has been super easy to return. Customer service was excellent and my email was responded to the same day.

January 15, 2026
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Dear Susan,

Thank you so much for discovering La Femme Wanderer and for sharing your experience with us. We’re truly happy to hear that you appreciated the delivery tracking and regular updates, as well as the quality of the blazer.

While we’re sorry that the size wasn’t quite right, we’re glad the return process was smooth and that our customer service team could assist you promptly. Providing clear communication and same-day support is something we genuinely care about.

We hope to welcome you back again very soon 🤍

Warm regards,
La Femme Wanderer Team

Rated 4 out of 5 stars

Great variety and service

Ordered a wide variety of different items. Unfortunately some were not in my size and when received the fit confirmed. The customer service team was extremely helpful. The couple items I did keep I really loved. The quality is great.

January 29, 2026
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Thank you so much for your kind review! 🤍
We’re delighted to hear that you loved the variety of our collection and the quality of the items you kept. While we’re sorry that some pieces didn’t fit as expected, we’re really glad our customer service team could support you and help make the experience a positive one overall.

Your feedback truly means a lot to us, and we look forward to welcoming you back again very soon ✨

Warm regards,
La Femme Wanderer Team

Rated 4 out of 5 stars

Great customer service

Great customer service. Nice clothes. Will be ordering again from this company.

January 8, 2026
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Thank you so much for your lovely feedback!
We’re thrilled to hear that you’re happy with both our customer service and our clothing. Knowing that you’d order from us again truly means a lot to our team.

We look forward to welcoming you back soon ✨
La Femme Wanderer Team

Rated 4 out of 5 stars

Excellent customer service

Excellent customer service. Happy with my products I brought. Thank you ☺️

January 28, 2026
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Thank you so much for your wonderful feedback!
We’re delighted to hear that you’re happy with your products and that our customer service met your expectations. Your kind words truly mean a lot to us.

Enjoy your pieces, and we hope to welcome you back again soon 😊
La Femme Wanderer Team

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