Company kept me informed of the delivery status throughout the process which was great. I ordered the 'Oversize Wool coat' in small. Unfortunately it was a bit big for me but the I love the quality... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered 3 items from La Femme Wanderer. The size was correct for me. The sweater and the blouse was in colors as it was on internet shop. Unfortunately the blazer was made from very thin material a... See more
Company replied
I ordered two long coats, both of which are lovely - true to description and size. Unfortunately, I ordered polyester and not wool, so the material does not agree with me. I contacted customer service... See more
Company replied
La Femme Wanderer company kept me updated at every step of the delivery. The clothes are good quality with a minimal style, and each item comes in its own packaging — I loved it! The only thing to be... See more
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Company details
Written by the company
La Femme Wanderer is your go-to destination for elegant and chic women’s clothing, offering timeless pieces that blend sophistication with modern style. From tailored workwear to effortlessly chic essentials, our collections are designed to elevate your wardrobe with refined, versatile outfits. We focus on quality and detail, empowering women to express their unique style with confidence and ease.
Contact info
London, United Kingdom
- info@lafemmewanderer.com
- lafemmewanderer.com
2.9
Average
334 reviews
Replied to 48% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from La Femme Wanderer
Thank you for your kind words!
We’re so happy to hear that you love the style of our clothes. Your support truly means a lot to us ✨
Warm regards,
La Femme Wanderer Team
I'm really happy with coat The quality…
I'm really happy with coat The quality seems good, the fabric feels nice and it seems well-made. The colour is true and looks great. It fits well and is comfortable. I'd definitely recommend it if you're looking for something that’s light, and stylish
January 27, 2026
Unprompted review
Reply from La Femme Wanderer
Thank you so much for sharing your experience!
We’re delighted to hear that you’re happy with your coat and that the quality, fabric, colour, and fit met your expectations. It’s wonderful to know you found it comfortable, well-made, and stylish.
Your recommendation truly means a lot to us, and we hope you enjoy wearing it for a long time ✨
Warm regards,
La Femme Wanderer Team
I ordered some things through the…
I ordered some things through the website and they did not fit so I received a credit to order something that would work for me.
January 14, 2026
Unprompted review
Reply from La Femme Wanderer
Thank you for sharing your experience with us!
We’re glad we could offer a store credit so you could choose something that works better for you. Your satisfaction is very important to us, and we truly appreciate your understanding.
We hope you enjoy your next selection and look forward to welcoming you back ✨
La Femme Wanderer Team
Terrible quality
Terrible quality. Not true to the pictures, and not true to size. The clothes look very cheap aswell as bags and jewellery. Will not order again.
January 28, 2026
Unprompted review
Reply from La Femme Wanderer
Thank you for taking the time to share your feedback.
We’re truly sorry to hear that your experience did not meet your expectations, particularly regarding fit, quality, and overall presentation. This is certainly not the experience we aim to provide.
We take concerns about sizing and product representation very seriously, and feedback like yours helps us identify where we need to improve. Our customer care team would be more than happy to review your order and explore a suitable solution for you.
Please feel free to reach out to us directly so we can assist you further.
Kind regards,
La Femme Wanderer Team
Great communication the service was…
Great communication the service was impeccable, La Femme Wanderer kept me updated at every step of the delivery, I am very pleased with the quality of my item I will order again on this site and great customer service, I will recommend my friends and family. Thank you
January 26, 2026
Unprompted review
Reply from La Femme Wanderer
Thank you so much for your wonderful review!
We’re delighted to hear that our communication and service met your expectations and that you were pleased with the quality of your item. Keeping our customers informed every step of the way is very important to us, so your feedback truly means a lot.
Thank you for your recommendation and trust — we look forward to welcoming you back again soon ✨
Warm regards,
La Femme Wanderer Team
Great customer service
I recently came across Le Femme Wanderer's site and really loved the styles! Ordered a very cute sweater, however did not look the same on me. I contacted La Femme via email to return the item. They offered me store credit and to keep the item as opposed to paying for the costly shipping to return. I appreciated that. I plan to give the sweater to someone. I hope they will purchase more items in he future
January 21, 2026
Unprompted review
Reply from La Femme Wanderer
Thank you so much for sharing your experience with us!
We’re delighted to hear that you loved our styles and that our customer service team could support you with a solution that worked best for you. While we understand that fit can sometimes be a matter of personal preference, we’re glad we could make the process easier and more convenient for you.
We truly appreciate your kind words and hope to welcome you—or the lucky recipient of the sweater—back again in the future ✨
Warm regards,
La Femme Wanderer Team
Great Experience,
This is the first time I have shopped on this site. The customer service is fantastic. The outfit ideas make shopping really easy. Would highly recommend.
January 15, 2026
Unprompted review
Reply from La Femme Wanderer
Thank you so much for your wonderful review!
We’re delighted to hear that your first experience with us was a great one and that our customer service and outfit ideas made shopping easy and enjoyable. Your recommendation truly means a lot to our team.
We look forward to welcoming you back again soon ✨
Warm regards,
La Femme Wanderer Team
Great communication I always get an…
Great communication I always get an answer to a query.
Robust customer service I had options
Took a bit of time to get my order however it was over the Christmas season so thats understood.
January 17, 2026
Unprompted review
Reply from La Femme Wanderer
Hello,
Thank you very much for your wonderful review. We’re delighted to hear that you appreciated our communication and the support provided by our customer service team.
We also truly appreciate your understanding regarding the delivery timing during the Christmas season. Your feedback means a lot to us.
Kind regards,
La Femme Wanderer Customer Care Team
Don’t order here
Don’t order here. The clothes come from China, which is not clear on the website. The quality is really the lowest ever. Feels like plastic. I did not even want to try those clothes on my skin. The return process is extremely difficult and costly.Out of Austria I paid 45€ to ship back to China, had to fill in the tax forms etc. I waited 5 months for my return, which they actually were not willing to refund. They expected me to pay their taxes in China. I got the money back only after threatening with negative reviews on all possible social media. The only positive thing I can say is that they replied to my emails
September 1, 2025
Unprompted review
Reply from La Femme Wanderer
Hello Mariana,
Thank you for sharing your feedback. We take all customer concerns seriously.
Unfortunately, we’re unable to locate an order under this name in our system. To properly investigate and assist you, we kindly ask that you contact us directly at info@lafemmewanderer.com
using the email address associated with your order and include your order number if available.
Our support team always aims to provide clear solutions and respond to all inquiries as efficiently as possible. Once we receive your email, we’ll be happy to review the case in detail and assist accordingly.
Kind regards,
La Femme Wanderer Customer Care Team
Lovely coats, great customer service
I ordered two long coats, both of which are lovely - true to description and size. Unfortunately, I ordered polyester and not wool, so the material does not agree with me. I contacted customer services and they replied straight away. Fast service to rectify the mistake.
January 12, 2026
Unprompted review
Reply from La Femme Wanderer
Hello Deborah,
Thank you so much for your kind review and for sharing your experience with us. We’re delighted to hear that you loved the coats and found them true to size and description.
We appreciate your understanding regarding the material choice, and we’re glad our customer service team could assist you promptly. Providing fast and helpful support is very important to us.
Thank you again for your feedback, and we hope to welcome you back again soon.
Kind regards,
La Femme Wanderer Customer Care Team
The clothing is gigantic sizing and I…
The clothing is gigantic sizing and I have contacted them three times for a refund. They have no phone number and I have heard nothing back from them. I hope I get my money back. Buyer beware!
January 4, 2026
Unprompted review
Reply from La Femme Wanderer
Hello Michaela,
Thank you for taking the time to share your experience. We’re sorry to hear about your concerns regarding sizing and communication.
We’d like to clarify that our customer support team responds to all inquiries via email, as clearly stated on our website. At the moment, we’re unable to locate a refund request under this name in our system.
To assist you as quickly as possible, please contact us directly at info@lafemmewanderer.com
using the email address associated with your order and include your order number. Once we receive this information, our team will be happy to review your case and provide a solution.
Kind regards,
La Femme Wanderer Customer Care Team
My first time ordering from the La Femme Wanderer!
La Femme Wanderer company kept me updated at every step of the delivery. The clothes are good quality with a minimal style, and each item comes in its own packaging — I loved it! The only thing to be careful about is the sizing when ordering. When I asked for a return, their response was immediate. I’ll definitely shop from the La Femme Wanderer e-shop again!
January 12, 2026
Unprompted review
Reply from La Femme Wanderer
Hello Konstantina,
Thank you so much for your wonderful review and for choosing La Femme Wanderer for your first order. We’re delighted to hear that you appreciated the delivery updates, the quality, and the minimal style of our pieces.
We also appreciate your note regarding sizing — your feedback is very valuable and helps other customers make informed choices. We’re glad our team could assist you promptly when you reached out.
Thank you again for your trust, and we look forward to welcoming you back again soon.
Kind regards,
La Femme Wanderer Customer Care Team
return policy
I ordered a shirt on this website and wanted to exchange it for a larger size. Instead of making me pay the shipping fee, the company offered me a better option by allowing me to keep the item and giving me a store credit to purchase the next size up. This worked out because I ended up purchasing an additional item as well and shared the item I couldn't wear with someone who needed it. Great alternative!
January 11, 2026
Unprompted review
Reply from La Femme Wanderer
Hello Andrea,
Thank you so much for sharing your experience and for your wonderful review. We’re really happy to hear that we could offer a solution that worked well for you and made the process easier.
Providing flexible and customer-friendly support is very important to us, and your feedback truly means a lot. We’re delighted to hear you enjoyed your follow-up purchase as well.
Thank you again for choosing La Femme Wanderer — we look forward to welcoming you back soon.
Kind regards,
La Femme Wanderer Customer Care Team
Great Customer Service
Company kept me informed of the delivery status throughout the process which was great. I ordered the 'Oversize Wool coat' in small. Unfortunately it was a bit big for me but the I love the quality and style so I'll be returning for a smaller size.
Nb. If you are a UK8, maybe opt for extra small!
Customer service has been super responsive throughout the process and I will definitely be returning to this store again.
January 8, 2026
Unprompted review
Reply from La Femme Wanderer
Hello Beverley,
Thank you so much for your lovely review and for sharing such helpful feedback. We’re really glad to hear that you appreciated our delivery updates and found our customer service responsive throughout the process.
Thank you as well for noting the sizing of the Oversize Wool Coat — your tip will certainly help other customers when choosing their size. We’re delighted to hear that you loved the quality and style, and we’d be happy to assist you with a smaller size.
We truly appreciate your trust and look forward to welcoming you back again soon.
Kind regards,
La Femme Wanderer Customer Care Team
Reply from La Femme Wanderer
Hello Vittoria,
Thank you so much for your kind words! We’re really happy to hear that you found our support quick and friendly 😊 Your feedback truly means a lot to us.
Kind regards,
La Femme Wanderer Customer Care Team
Good replay from the service
A very nice replay when I needed to make a return and it was very expensive ”a gesture of goodwill and as an exception, we’re happy to share your store credit code with you ” I had a credit code without need to make a return
January 7, 2026
Unprompted review
Reply from La Femme Wanderer
Hello Susanna,
Thank you very much for sharing your experience with us. We’re glad to hear that our support team could assist you and provide a solution when you needed help.
Customer satisfaction is very important to us, and we always aim to offer thoughtful and fair solutions whenever possible. We truly appreciate your kind feedback and understanding.
Kind regards,
La Femme Wanderer Customer Care Team
The sweater that came was totally…
The sweater that came was totally different from what was shown on the website. Offered 15% refund then 30. This site is not in Toronto, product shipped from Mainland China. Returns not easily made as advertised.
January 2, 2026
Unprompted review
Reply from La Femme Wanderer
Hello Jerry,
Thank you for sharing your feedback. We’re sorry to hear that the item did not meet your expectations.
Regarding your concerns, we’d like to clarify that La Femme Wanderer operates internationally, and depending on the item, orders may be shipped from different global warehouses. This information is outlined in our shipping and returns policy.
In cases where a product differs from expectations, our team always aims to offer fair resolution options, including partial refunds or return solutions, based on the specific situation.
Unfortunately, we’re unable to locate this order using the name provided here. To properly review and assist you further, please contact us directly at info@lafemmewanderer.com
using the email address associated with your purchase and include your order number.
Once we receive your details, we’ll be happy to look into this matter and help reach a resolution.
Kind regards,
La Femme Wanderer Customer Care Team
Another Chinese Company making out to…
Another Chinese Company making out to be from elsewhere in the world. Bought items that were far too big. Followed procedure to return and would have cost similar to original payment to return to China. I didn’t make the return for this reason.
October 12, 2025
Unprompted review
Reply from La Femme Wanderer
Hello,
Thank you for taking the time to share your experience. We’re sorry to hear that your order didn’t meet your expectations.
We’d like to clarify a few points to avoid any misunderstanding. La Femme Wanderer is a global online brand that works with multiple fulfillment partners worldwide. While some orders may ship from different international warehouses, this does not change the authenticity of our brand or our commitment to transparency and customer service.
Regarding returns, our return policy — including international return costs — is clearly outlined on our website prior to purchase. We understand that return shipping fees can sometimes feel high, and we truly empathize with the inconvenience this may cause.
That said, we are always happy to explore alternative solutions to help our customers when possible. We could not locate any direct email correspondence from you yet, so we kindly invite you to contact us at info@lafemmewanderer.com
with your order details. Our team would be glad to review your case and see how we can assist further.
Your feedback is important to us, and we genuinely appreciate you bringing this to our attention.
Kind regards,
La Femme Wanderer Team
I had questions with my order
I had questions with my order. The response was quick and very professional with clarity,
January 2, 2026
Unprompted review
Reply from La Femme Wanderer
Hello Anna,
Thank you so much for your kind words! We’re really happy to hear that our team was able to assist you quickly and clearly. Providing professional and thoughtful support is always our priority.
We truly appreciate you taking the time to share your experience 💛
If you ever need anything else, we’re always here to help.
Warm regards,
La Femme Wanderer Team
The items I ordered were too small and…
The items I ordered were too small and they were very cooperative in swapping for correct sizes. Excellent customer service.
January 2, 2026
Unprompted review
Reply from La Femme Wanderer
Hi Cynthia,
Thank you so much for your kind feedback and for sharing your experience with us 🌟
We’re really glad we could help with the size exchange and make things right for you. Providing supportive and responsive customer service is very important to us.
We truly appreciate your trust and hope you enjoy your pieces — we’d love to welcome you back anytime.
Warm regards,
La Femme Wanderer Team
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