La Femme Wanderer Reviews 334

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 199 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the customer service for being responsive and helpful, often resolving issues promptly and offering flexible solutions for returns or sizing problems. Many also appreciate the quality of the clothing and the overall style, finding items true to their description and good value. However, some people were dissatisfied with the return policy, noting that returns often need to be sent to China, incurring high shipping costs that can exceed the item's value. There are also recurring concerns about product quality and sizing, with some customers receiving items that differ significantly from website images, are made of cheap materials, or have inconsistent sizing, often running small.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. While some customers praise the great quality of items,... See more

Quality

Consumers find quality to be ambiguous. Many reviewers express disappointment, citing poor quality, cheap... See more

Order

Clients share ambiguous opinions on order experiences. Many express satisfaction, praising the ease of... See more

Return policy

Reviewers express significant dissatisfaction with the return policy. Many customers report that returning... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the quick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Company kept me informed of the delivery status throughout the process which was great. I ordered the 'Oversize Wool coat' in small. Unfortunately it was a bit big for me but the I love the quality... See more

Company replied

Rated 4 out of 5 stars

I ordered 3 items from La Femme Wanderer. The size was correct for me. The sweater and the blouse was in colors as it was on internet shop. Unfortunately the blazer was made from very thin material a... See more

Company replied

Rated 4 out of 5 stars

I ordered two long coats, both of which are lovely - true to description and size. Unfortunately, I ordered polyester and not wool, so the material does not agree with me. I contacted customer service... See more

Company replied

Rated 4 out of 5 stars

La Femme Wanderer company kept me updated at every step of the delivery. The clothes are good quality with a minimal style, and each item comes in its own packaging — I loved it! The only thing to be... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

La Femme Wanderer is your go-to destination for elegant and chic women’s clothing, offering timeless pieces that blend sophistication with modern style. From tailored workwear to effortlessly chic essentials, our collections are designed to elevate your wardrobe with refined, versatile outfits. We focus on quality and detail, empowering women to express their unique style with confidence and ease.


Contact info

2.9

Average

TrustScore 3 out of 5

334 reviews

5-star
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1-star

Replied to 48% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

The order was outrageous and delayed refund

The order was outrageous, nothing matches with the photos they are advertising the products with. The quality is so bad, even on Temu you get better things. My jacket had nothing to do with what i wanted, it arrived late as well and when i opened the bag it starting to smell like fish. This is unbelievable. Also, why the refund/return, takes so much time? And why there is not an easier process rather than emailing the company and taking ages? I got an email saying to send them pictures of the product and after they will help with the refund. Why is this relevant and why it has to be 10 exchange emails to be able to process a refund, this is ridiculous.

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

NOT Impressed

It took a little shy of 3 weeks to receive my order. I did not know it was coming from CHINA !!! That was probably my fault for not reading fine print.
NOT impressed with the garment. Poor quality fabric.

August 26, 2025
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re sorry to hear about your experience. Shipping times can vary depending on the destination, and we’ll continue working to make this clearer for our customers. We also regret that the garment did not meet your expectations regarding fabric quality. Your feedback is valuable to us, and we’ll be sharing it with our team to improve. Please reach out to our customer service team so we can assist you further with your order.

Rated 1 out of 5 stars

There is no registered address for this…

There is no registered address for this company in Canada as stated on their website . It’s all from China . Address is listed as a part of China that has an enormous amount of fraudulent companies or factory activity in blocks . Check the return address on these items . These items would not be allowed to be sold in Uk . Very bad quality clothing . PLEASE DO NOT BUY FROM THIS COMPANY .

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

I'm sending all of my order back

I'm sending all of my order back. I purchased 2 pair of wide leg jeans one medium one large because I know sizing can be different. I'm 5 foot 7 and both were 5 to 6 inches too short. The fabric quality was not bad and I would have kept the large *one size up from my regular size. I also ordered a cropped trench and a shirt. Both were too short and tight. The fabric was okay. I also ordered 2 pair of earring but the quality of metal was not good. Also I ordered a cross body stap faux suede bag. Material was OK but it is not a cross body bag at all. The purchaser is required to pay return shipping to China. I'll update review once I see how much that will cost me. UPDATED REVIEW. I AM ATTEMPTING TO RETURN 185.00 worth of merchandise. The post office says the return address they gave me is incomplete.This company keeps going back and forth with the same answers.the post office is also telling me that to return these items it will cost me about $200.00 in postage. More than the clothing cost me. So if you dont know if thier stuff will fit you OR if the quality is up to your STANDARDS DO NOT ORDER FROM THIS COMPANY! IT IS COST PROHIBITIVE TO RETURN OR EXCHANGE ANYTHING

August 19, 2025
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re very sorry to hear about your experience and the frustration you’ve encountered with sizing, quality, and the return process. We understand how disappointing this must feel. Our goal is always to provide products that meet expectations, and it’s clear we fell short here.

We are currently reviewing our return instructions and shipping policies to ensure they are clear, complete, and as fair as possible. Your feedback is invaluable in helping us improve both our product descriptions and customer service.

Please reach out to us directly with your order details, and we will work with you to find a resolution.

Rated 1 out of 5 stars

Please don't buy from this company, the quality is dreadful

Just received a long awaited pair of jeans. Such poor quality and so badly made I couldn't even get them up my standard size 10 legs.

September 14, 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re sorry to hear about your experience with the jeans. Our customer support team has already reached out to you directly to help resolve this issue. Please check your messages for further details.

Thank you for your feedback.

Rated 1 out of 5 stars

Misadvertised . Ordered the crew neck long sleeve…

Ordered the crew neck long sleeve cardigan, advertised as a cardigan with a cinched ribbed waist, looked great quality and extremely cinched online. It took a while to arrive, it’s very poor quality and there is zero cinch in the waist, it’s just a straight poor quality cardigan- so very misadvertised online doesn’t look anything like the picture, so wouldn’t bother ordering.

September 10, 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Thank you for sharing your feedback. We’re very sorry to hear that the cardigan did not meet your expectations. An email regarding this issue has already been sent to you, and as mentioned there, we will issue you a full refund. We will also review the product listing to ensure it better reflects the item and to help avoid any similar misunderstandings in the future.

Rated 2 out of 5 stars

Disappointing

My order was later than expected and the items that I ordered were not as nice as expected. Quality looks like high fashion on the advertising, but it wasn't any better than something I could pick up at Walmart. I won't be ordering from them again.

July 22, 2025
Rated 1 out of 5 stars
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re sorry for the delay and truly understand your concern. Your order is currently on its way, and you should be receiving it soon. We’ll continue to monitor the tracking closely until it reaches you.

Thank you for your patience.

Rated 1 out of 5 stars

Unbelievably poor quality

The dress looks nothing like the one advertised on their website. The quality of the fabric is unbelievably poor. Some sort of low grade polyester. I was embarrassed when I took it out the cheap packet - I knew straightaway I had been duped. The returns procedure is such that it is not worth returning a sale product and I doubt you would ever get a refund anyway. I contacted customer service but surprise, surprise no reply. To give you an idea of just how bad the garment is - I would not give it to a charity shop.

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

What a load of crap- poor quality…

What a load of crap- poor quality polyester clothing. You get better products for cheaper at Temu or shein! Sizes that were inconsistent some too big most too small. I was not emailed an order list and I had to chase up delivery and tracking a few times. I had to also track down the return address and search for postcode - I was charged 75.00aud to return items - it’s been a costly mistake and doubt I will get any money back on the items returned. Complete scam.

September 1, 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re truly sorry to hear about your experience and that our products and service did not meet your expectations. This is not the experience we want for our customers.

We understand your frustration regarding sizing and return costs, and we appreciate your feedback — it helps us improve both our products and our processes. Please rest assured that once your return is received at our warehouse, your refund will be processed promptly.

We’d also love the chance to make this right for you. If you could contact us directly at [info@lafemmewanderer.com], our team will do their best to assist you further.

Thank you again for sharing your feedback with us.

Rated 1 out of 5 stars

An expensive version of SHEIN

The turn around for receiving my order was weeks. Items came and were SHEIN quality. Materials listed on the website were cotton and linen and all my items were 100% polyester, I knew before opening them, but it even says so on the tags. I won’t trust a company that would lie to its customers about something like the materials they use. Very disappointed. Also I bought from here after someone told me it was a nice Canadian company but it’s all from china.

August 24, 2025
Unprompted review
Rated 1 out of 5 stars

They haven't respond me yet.

I asked them about my order tracking, I haven't received anything from them

July 25, 2025
La Femme Wanderer logo

Reply from La Femme Wanderer

We sincerely apologize for the inconvenience. Unfortunately, due to a stock issue, we were unable to send your order. A refund has already been issued, and it should appear in your account within 7 business days. Thank you for your understanding, and we hope to serve you better in the future.

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