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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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1 review in the last 12 months

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Rated 1 out of 5 stars

ABSOLUTE SCAM - ABSOLUTE SCAM - LA FRAISE TOUCH

ABSOLUTE SCAM - LA FRAISE TOUCH
To be brief, I ordered some French strawberry spread from them 6+ weeks ago, got charged immediately $52 but never got either an order confirmation nor a shipping confirmation. There is no telephone number or address on the web site or in their active facebook page. I have emailed their customer service department no fewer than 7 times and gotten no response at all. I have posted mentions and a review on their facebook page 10+ times w/no response. Looking more closely at their advertisement videos, they are all AI and I suspect that this company and it's products do not exist at all. They continue to advertise on facebook and maintain their facebook page with clever product displays to hook in other buyer chumps like me. DONT BE FOOLED THIS IS SCAM
TO IMPROVE: I would suggest that their customer service department actually respond to legit order inquiries, they should send order and shipping confirmations and they should provide customer service contact information rather than an AI bot that offers no answers and only an email address....that is never responded to either.

THEIR 'STORY' IS ABSOLUTE FICTION
"More than a spread, La Fraise Touch is a collection of precious moments. Each recipe is the fruit of artisanal know-how that we jealously protect, and each flavor is a unique chapter in our history, written only once. That's why each of our creations is a limited and definitive edition. We only produce 100,000 jars of each flavor. Once this collection is sold, it becomes part of our archives forever, never to be recreated."

March 29, 2026
Unprompted review

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