Lamont Estates Limited Reviews 755

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and customer-focused approach, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the smooth process, great communication, and efficiency. Reviewers are particularly impressed with the quick response times and the overall stress-free user experience, often noting how easy it was to get issues resolved or questions answered. However, some customers also noted that issues needing fixing or replacement sometimes required multiple follow-ups, with delays in resolving problems like a non-working radiator. Additionally, one reviewer expressed concerns regarding property access for an inspection, citing issues with communication about availability and consent.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many customers expressing satisfaction with the... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, efficiency,... See more

Response time

People report positive experiences with response times, highlighting prompt replies and quick communication... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness,... See more

User experience

Users describe positive interactions with the user experience, often highlighting a smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David Rose is the new property manager at Parkwood Court, a property managed by Lamont Estates. Our experience with David has been excellent. He is very prompt and very customer focused. He addresse... See more

Rated 5 out of 5 stars

I have had a really positive experience so far renting with lamont. Gemma went above and beyond with helping me view properties and was sensitive to my hectic work schedule. She was flexible and helpe... See more

Rated 5 out of 5 stars

I have a good experience renting agency Lamont Estates through Joe Firth. He is a professional, friendly, quick to respond and genuinely care about tenants. Always kept me updated. Made whole renti... See more

Rated 5 out of 5 stars

Lamont Estates have been wonderful throughout my whole period of renting. Over the past years, I’ve had different property managers, all of which have been great. A special shoutout to Naser though, w... See more


Company details

  1. Real Estate Rental Agency
  2. Asset Manager Service
  3. Property Investment
  4. Property Management Company
  5. Real Estate Agency

About Lamont Estates Limited

Written by the company

L&CO, a leading estate agency in the Midlands, offer a range of services to help you through every step of your property investment process.

Whether you are interested in buying a property, selling a property, letting a property or are considering investing in a buy-to-let property you will benefit from the expertise of our highly experienced and professional team.

Our aim is to provide painless and straightforward asset growth, working hard to maximise the return on investment. L&CO, working with Prosperity, have created an exclusive investor rental assurance package. With a proven track record, we provide painless and straightforward asset growth, which maximises the return on your investment.

Contact info

4.8

Excellent

TrustScore 5 out of 5

755 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Overall property was great

Overall property was great. But just a little issue with the Ovo energy providers. It was difficult getting meter reading and Ovo overcharged me. Plus ensure you register your parking otherwise will be charged.

However, issues with property were listened to and fixed when needed which was great. I had a heating issues and was fixed as emergency the next day.

August 13, 2025
Rated 5 out of 5 stars

Effective delivery

I moved into my new apartment on the 3rd of July. My viewing, background check, lease signing and the entire process leading up to pick up of keys was completed within 72 hours. Thanks to the proactive efforts of Mark Scandrett, it was a totally seamless process.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Mark has been absolutely amazing from…

Mark has been absolutely amazing from the very first point of contact & the entire journey of securing a beautiful apartment.

Always helpful, patient, answers all questions and looks into anything I am unsure of.

I recommend Lamont & Co, all thanks to Mark

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Stress Free Rental Experience!

I recently rented a property through Lamont Estate and the experience was outstanding from start to finish. Mark Scandrett handled the entire process with professionalism and efficiency, making everything feel smooth and effortless.

Communication was prompt, clear, and friendly. I really appreciated how quickly everything was sorted. It’s not every day you come across such a hassle-free rental process, and Mark made it all the better with his helpful attitude.

Highly recommend Lamont Estate, and especially Mark Scandrett, to anyone looking for a fast and seamless rental experience.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

We had a great experience working with…

We had a great experience working with Mark Scandrett. He was extremely patient and helpful, showing us multiple properties and making sure we found exactly what we were looking for. Thanks to his support, we were able to secure the perfect apartment. Highly recommend.

July 25, 2025
Unprompted review
Rated 4 out of 5 stars

Good spacious modern flats

We enjoyed our experience in our flat. It had good lighting, a modern kitchen, and large double-glazed windows, ensuring good aeration, especially during the summer. The bathroom is modern and large enough.

The flat also comes with good storage for the price.
I really love the fact that the rooms are painted all white, which keeps the flat bright, especially during winter.

The apartments were located in the heart of Chesterfield, which gave us easy access to shops and the train station (a 10-minute walk). Just opposite the apartment is a coffee shop where I used to go sit, relax, and get some work done.

My only negative comment about the apartment is that the lift breaks down frequently. At the time of my comment, the lift had been fixed, but it is worth inquiring about this when moving in.

For those without mobility issues, I recommend this flat 8/10. If you have mobility issues, please speak with the building manager. I really hope they plan to replace the lift with a more reliable one.

June 20, 2025
Rated 5 out of 5 stars

5/5 Stars

Kaisha has been helpful the whole way through renting our first property, from viewing to moving in the experience has been flawless, thank you again!

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Mark Scandrett is the best

Mark Scandrett is the best, whole rental and moving in process was smooth as breeze.

July 7, 2025
Unprompted review
Lamont Estates Limited logo

Reply from Lamont Estates Limited

Thank you for the wonderful feedback. We take great pride in delivering consistent, high-quality service, and we’re so pleased to know we hit the 'Mark' for you.

Kind regards
Lamont & Co.

Rated 5 out of 5 stars

Lamont Ltd

I usually don't write reviews, nor care for them.

But Mark from Lamont LTD is a 10/10 and is a perfect reflection of the efficiency and professionalism I desperately needed for getting an accommodation in Birmingham.

A short story, I was looking for a whole month with a deadline for moving out, rejected by multiple estate agents and treated somewhat poorly as I'm a fresh graduate and new to the work force. However Mark treated me with respect and gave me not only multiple options for living but amazing advice for my complicated living situation.

I am now in an amazing flat share in a beautiful building that he personally made sure was ready for me to move in and checked the apartment thoroughly for an damages.

Marks dedication, care, professionalism and skill towards his job was honestly quite outstanding.

10/10

July 5, 2025
Unprompted review
Lamont Estates Limited logo

Reply from Lamont Estates Limited

That’s incredibly generous of you to say—thank you! We’re honored by your kind words and will keep working hard to live up to them. We will be sure to pass along your great comments to Mark.

Kind regards
Lamont & Co.

Rated 5 out of 5 stars

Joe Firth the legend.

Joe Firth has been an absolute Legend! From helping me through the application process when moving in, to any small issues (like when I had no hot water running for days), to helping me sort everything out when it came to moving out. Made it all just a smooth transition. Always responding to emails the moment they're sent, going out of his way to help out. Could not ask for anyone better to help out.

September 20, 2024
Unprompted review
Lamont Estates Limited logo

Reply from Lamont Estates Limited

That’s incredibly generous of you to say—thank you! We’re honored by your kind words and will keep working hard to live up to them. Joe will be thrilled with your feedback and his new name 'Joe The Legend'.

Kind Regards
Lamont & Co.

Rated 5 out of 5 stars

Thank you mark for making my experience…

Thank you mark for making my experience stress free, I’m glad to have you as the property manager

June 30, 2025
Unprompted review
Lamont Estates Limited logo

Reply from Lamont Estates Limited

Amazing feedback for Mark. Thank you for sharing in our community.

Kind regards
Lamont & Co.

Rated 5 out of 5 stars

5 Stars

5 Stars – Exceptional Service from Mark scandrett at Lamont & Co

We had the absolute pleasure of working with Mark scandrett from Lamont & Co while searching for a home to rent, and we couldn’t be happier with the experience. From the very beginning, Mark was professional, attentive, and genuinely committed to helping us find the right place.

He took the time to understand exactly what we were looking for and made the whole process smooth and stress-free. His communication was always prompt and clear, and he went above and beyond to answer our questions, arrange viewings, and guide us through every step with patience and care.

Thanks to Mark’s dedication and expertise, we found a home that suits us perfectly. We’re incredibly grateful for his help and would highly recommend him – and Lamont & Co – to anyone looking for a reliable and friendly property agent.

Thank you again, Mark!

June 27, 2025
Unprompted review
Lamont Estates Limited logo

Reply from Lamont Estates Limited

Thank you so much for your kind words and for taking the time to share your experience!

We’re absolutely thrilled to hear that Mark provided such outstanding service and helped make your home search smooth and stress-free. At Lamont & Co, we pride ourselves on delivering a personalised and supportive experience, and it’s wonderful to know Mark exemplified that every step of the way.

We’ll be sure to pass on your feedback to Mark – he’ll be delighted to hear it! We wish you all the best in your new home and are here anytime you need assistance in the future.

Kind regards
Lamont & Co.

Rated 5 out of 5 stars

Mark made my first rental experience stress free

As someone renting for the first time, I was really anxious about the whole process especially after having bad experiences at other estates where no one would even respond after viewings. But from the moment I connected with Mark, everything changed.

He welcomed me with open arms, always took the time to answer my questions, and guided me through every step with patience and kindness. He made the entire process feel simple and stress-free, and that meant the world to me.

Mark truly went above and beyond by not just as an agent, but as someone who genuinely cares. I can’t thank him enough and would 100% recommend him to anyone looking for a new home.

Thank you, Mark!

June 28, 2025
Unprompted review
Lamont Estates Limited logo

Reply from Lamont Estates Limited

Thank you so much for your heartfelt review. We’re genuinely touched by your kind words and so pleased to hear that Mark was able to make your first renting experience such a positive one.

We understand how stressful the process can feel, especially after difficult experiences elsewhere, so it’s wonderful to know Mark helped restore your confidence and made everything feel simple and supportive from the start. He truly cares about the people he works with, and your feedback is a testament to that.

We’ll be sure to pass this on to Mark — it will mean a great deal to him. Wishing you all the best in your new home, and please don’t hesitate to reach out if we can help you again in the future.

Kind regards
Lamont & Co.

Rated 5 out of 5 stars

I really appreciate everything Mark did…

I really appreciate everything Mark did to make my move-in process smooth. He guided me through each step with ease and was even available to communicate on weekends. Thank you so much, Mark. I highly recommend him for all inquiries and listings.

June 26, 2025
Unprompted review
Lamont Estates Limited logo

Reply from Lamont Estates Limited

Thank you so much for your kind words and for taking the time to leave a review. We're so pleased to hear that Mark made your move-in process smooth and stress-free.

Going the extra mile — even on weekends — is something we value highly, and it's fantastic to know Mark was there to support you every step of the way. We’ll be sure to pass your feedback on to him!

Thank you again for the recommendation, and we wish you all the best in your new home. If you ever need anything in the future, we’re just a call away.

Kind regards
Lamont & Co.

Rated 5 out of 5 stars

The ideal renting agency!

Mark has made the process stress-free, he has been reassuring and was able to secure our ideal flat within our budget along with the move-in date that suited us. He communicated well and sent all the necessary documents in a timely manner. Thank you Mark!

June 28, 2025
Unprompted review
Lamont Estates Limited logo

Reply from Lamont Estates Limited

Thank you for your wonderful feedback! We’re so pleased to hear that Mark was able to help you secure the ideal flat within your budget and on a move-in date that worked for you — that’s exactly the kind of outcome we strive for.

It’s great to know his communication and efficiency made the process stress-free and reassuring. We’ll be sure to pass along your kind words to Mark.

Wishing you all the best as you settle into your new home, and thank you again for choosing Lamont & Co!

Kind regards
Lamont & Co.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look