Lamont Estates Limited Reviews 755

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and customer-focused approach, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the smooth process, great communication, and efficiency. Reviewers are particularly impressed with the quick response times and the overall stress-free user experience, often noting how easy it was to get issues resolved or questions answered. However, some customers also noted that issues needing fixing or replacement sometimes required multiple follow-ups, with delays in resolving problems like a non-working radiator. Additionally, one reviewer expressed concerns regarding property access for an inspection, citing issues with communication about availability and consent.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many customers expressing satisfaction with the... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, efficiency,... See more

Response time

People report positive experiences with response times, highlighting prompt replies and quick communication... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness,... See more

User experience

Users describe positive interactions with the user experience, often highlighting a smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David Rose is the new property manager at Parkwood Court, a property managed by Lamont Estates. Our experience with David has been excellent. He is very prompt and very customer focused. He addresse... See more

Rated 5 out of 5 stars

I have had a really positive experience so far renting with lamont. Gemma went above and beyond with helping me view properties and was sensitive to my hectic work schedule. She was flexible and helpe... See more

Rated 5 out of 5 stars

I have a good experience renting agency Lamont Estates through Joe Firth. He is a professional, friendly, quick to respond and genuinely care about tenants. Always kept me updated. Made whole renti... See more

Rated 5 out of 5 stars

Lamont Estates have been wonderful throughout my whole period of renting. Over the past years, I’ve had different property managers, all of which have been great. A special shoutout to Naser though, w... See more


Company details

  1. Real Estate Rental Agency
  2. Asset Manager Service
  3. Property Investment
  4. Property Management Company
  5. Real Estate Agency

About Lamont Estates Limited

Written by the company

L&CO, a leading estate agency in the Midlands, offer a range of services to help you through every step of your property investment process.

Whether you are interested in buying a property, selling a property, letting a property or are considering investing in a buy-to-let property you will benefit from the expertise of our highly experienced and professional team.

Our aim is to provide painless and straightforward asset growth, working hard to maximise the return on investment. L&CO, working with Prosperity, have created an exclusive investor rental assurance package. With a proven track record, we provide painless and straightforward asset growth, which maximises the return on your investment.

Contact info

4.8

Excellent

TrustScore 5 out of 5

755 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Thank you to Mark Scandrett

Thank you very much to Mark Scandrett for an incredible and personable service. An excellent experience throughout, from viewing to the next stages of the process. Highly recommend Lamont Estates thanks to Mark. You are wonderful! Kind regards

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Tasneems great maintenance help

I had an issue with my hot water boiler not working shortly after moving it.

I called up Lamont estates to help sort this issue. Tasneem who works there was very helpful with my issue providing clear updates on when I should hear from contractors about fixing this problem. When I didn’t hear from the contractors by the expected time she immediately chased this up for me and got the problem sorted ASAP.
I really appreciated the help.

Further the maintenance team that were sent out by the contractors were very friendly and fixed the problem quickly as well as explaining the issue.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Very positive experience

I had a great experience with Lamont during my renting process. A special thanks goes to David Rose, who followed my case from start to finish. He was extremely helpful, approachable, and always took the time to listen to my questions. David ensured everything was explained clearly and resolved in a timely and efficient manner. His support made the entire process smooth and stress-free, and I truly appreciate all his help. I would highly recommend Lamont, and especially David, to anyone looking for reliable and professional assistance.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Lamont estate for there good service and they have good customer relations

I had an excellent experience with lamont estate limited The team was professional, responsive, and made the entire process smooth and stress-free. They took the time to understand my needs, provided clear guidance, and kept me updated every step of the way. Their dedication and friendly approach made finding the right home much easier. I truly appreciate their outstanding service and would highly recommend them to anyone looking for a reliable and trustworthy real estate agency.

September 16, 2025
Rated 5 out of 5 stars

Excellent Service and Support

“I had a very positive experience with this company. Naser Arshad was extremely helpful, professional, and responsive throughout the process. Communication was clear and timely, and all my questions were answered promptly. I highly recommend their services to anyone looking for reliable and efficient support.”

September 11, 2025
Rated 5 out of 5 stars

EFFICIENT SERVICE

We can’t thank Mark enough for all his help! We were in a really stressful situation with only a couple of days to find a new apartment, and he went above and beyond to make sure everything worked out for us. He was professional, kind, and incredibly efficient — keeping us updated at every step and making the whole process feel so much easier. Thanks to his hard work, we’re now happily settled in our new place. If you’re looking for someone who genuinely cares and delivers results, Mark is the person to ask for!

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Professional service

I deal often with Claire at Lamont Estates and have found her to be professional, knowledgeable and very responsive when I have a query. Highly recommended.

September 9, 2025
Rated 5 out of 5 stars

We highly recommend Lamont Estates!

Myself and my partner couldn’t have asked for a better experience when putting forward our rental application. It has been a quick and stress free process which has been a big surprise to us. Lamont has communicated with us clearly and made us feel very welcome. We would like to especially highlight the property manager called Naser that has guided us through the process. We have had a few questions regarding our application and the property of which Naser has been incredibly receptive and prompt with his responses. Thank you very much Naser!

September 5, 2025
Rated 5 out of 5 stars

A 5star experience with Mark Scandrett

We couldn’t have asked for a better experience! Mark Scandrett was an absolute star from start to finish. From the very first viewing, he guided us through the entire process with professionalism, efficiency, and genuine care. What really impressed us was how quickly everything was handled from the viewings, referencing, and paperwork, Mark managed to get us fully moved in within just a week.

He made what could have been a stressful process feel smooth and straightforward. Always available to answer questions, proactive in keeping us updated, and incredibly supportive, Mark truly went above and beyond.

We are so grateful for his hard work and dedication. If you’re looking for someone who will make your move seamless, Mark is the one to trust. Thank you for everything!

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

This is the most seamless process I’ve…

This is the most seamless process I’ve ever experienced since my history of moving houses in Birmingham. Considering how hectic and frustrating it’s been for me in the past, Mike Scandrett put my mind at ease and talked me through every process, up until receiving the keys to my new place. I’m very happy with their service at Lamont.

August 28, 2025
Unprompted review

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