I ordered a lamp that came bended to the point where it didn’t fit. One of the features came out as well. I emailed them a couple of times and no response was received. So I ended up with a broken la... See more
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See what reviewers are saying
Chose Lampmasters over cheaper alternatives because they promised faster delivery. The lamp arrived nearly a month late – after three delay notifications – and was defective. Since mid-December I've... See more
Purchased two TR5 Pendant Ø80 Alu Copper - Tom Rossau. Arrived within a week and with no issue. Shipping costs were more than the original quoted price (was contacted after purchase) but we were still... See more
Excellent customer service from my initial enquiry to delivery. I cannot fault lampemesteren.com at all. I will certainly be using them in future and even with a shipment coming into the UK from Europ... See more
Company details
Written by the company
✔ Northern Europe’s largest selection of designer lamps ✔ 30 day return policy ✔ Largest selection of designer lamps ✔ Professionals behind the screen
Contact info
Rabanusstraße 14-16, 36037, Fulda, Germany
- +45 96 750 478
- info@lampemesteren.com
- lampemesteren.com
No recent history of asking for reviews
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Replied to 20% of negative reviews
Typically replies within 1 month
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Quick shipment, Product as expected, excellent packing
Quick shipment , great packing and great customer service! This was my third purchase from Lampemesteren and never disappointed!!
Very nice!
Fast delivery and immediate response were very good. However, you didn't give me the light bulb that you were supposed to send with me.
Quick delivery and good Communication
Had the original PH Lamp spare part I needed in stock and arranged for fast delivery to the UK. Even with customs / VAR charges prices was reasonable. Good communication through order-to-delivery process Highly recommended.
Purchase to Portugal
The information requested was provided with extreme accuracy and fastness. Very professional company.
Received my item ordered from EU and…
Received my item ordered from EU and delivered to Chicago, USA within a week.
Love my Fat Boy light and it came in perfect condition. well done.
Excellent, speedy service
I ordered Sunday and had my lamps delivered in Canada Thursday. Excellent, speedy service - highly recommended.
Excellent through and through.
Excellent through and through. Item was well packaged and delivered 3 days sooner than predicted via UPS, which was appreciated. Completely satisfied with this transaction.
Excellent customer service
Bought a lamp and the color was different from one I bought previously. They sent another one and it had the same issue. I returned both and exchanged for a different color. This process was seamless and quick. What a great customer experience. One of the better customer service experiences I've had on the web. Great company.
Very fast and cheap shipping, great quality and prices
They answered my questions very fast, prices were exceptional and shipping was cheap and also very fast! I’m located in Canada, and the 5 lamps I bought got delivered less than a week after I completed the purchase. On a 930 euros order, I paid 70 euros for shipping and only 200 CAD of customs fees. I 100% will recommend to friends.
Shipping is very fast and informative
Shipping is very fast and informative - lots of detail are provided as to what is happening with your order. My items arrived within 3 days to Canada. Unfortunately one of my pendants arrived damaged but the customer service team provided a resolution quickly. Excellent shopping experience!
Great little lamp.
Saw these lamps on a recent holiday and thought they were really unique. Found that this German company had them at the lowest price and had most of the colours actually in stock. Great customer service, it arrived on time and well packaged. It looks great on my fireplace.
Thank you, quick and attentive.
I’m super happy with my light from…
I’m super happy with my light from lampemesteren.com :)
And it arrived in no time all the way to Iceland 👏👏
Quick and efficient
Quick and efficient, arrived perfectly packaged - no complaints :)
I ordered 3 lamps and all arrived in…
I ordered 3 lamps and all arrived in perfect condition to Iceland. Fast shipping and perfectly packed. Prices are great. I would highly recommend Lampemesteren.
Lampemesteren is amazing!
The order was seamless and delivery was fast. I got my lamps within a week when everywhere else required 4-8 weeks to deliver. Thank you Lampemesteren!
Very easy to use their website
Very easy to use their website, order arrived alot sooner than expected
Fantastic customer service
Fantastic customer service and fast delivery.
Will be ordering from these guys again!
Thank you.
Very happy UK customer - Faultless - Well done
Excellent customer service from my initial enquiry to delivery. I cannot fault lampemesteren.com at all. I will certainly be using them in future and even with a shipment coming into the UK from Europe the delivery was within a few days and tracking was available throughout. Julie was exceptional and answered my questions promptly. This service has helped us to complete a project in time when we were anticipating delays. 5 Stars. Thank you.
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