Very satisfied with the ordered lamps. Quality is very good, definitely I'll order again! Fast shipping. Thank you! :)
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See what reviewers are saying
The lamps I purchased are great. No issues installing them, the delivery also went smoothly. Many interesting models are sold and I was able to find exactly what I need for a bedroom.
My orders never arrived. I was never contacted directly but had to reach support over email since the shipping information was quite confusing. I was told that the shipment was returned due to an issu... See more
Company replied
The provided instructions were insufficient as we purchased a rail system and the "instructions" are pdfs for the individual components. There was absolutely nothing mentioned about how to connect the... See more
Company details
Written by the company
Lampiisvetlina е дестинацията за атмосферно и достъпно осветление, което перфектно отговаря на вашите нужди и вкус. От нашия старт през 2007 година, станахме лидери на пазара в Холандия, Белгия и Германия и сме активни в 36 държави по целия свят. Нашето широко разнообразие включва повече от 4000 продукта, което гарантира, че ще намерите перфектното решение за осветление за всяко пространство. При lampiisvetlina, удовлетворението на клиента е наш приоритет. Нашите опитни служители предлагат професионални съвети както онлайн, така и в нашите магазини в Холандия, Белгия, Испания и Полша. Разбираме важността на удобството при плащане, затова предлагаме различни гъвкави начини за плащане. Независимо дали търсите деликатно атмосферно осветление за дома или функционално осветление за офиса, lampiisvetlina е готов да задоволи всичките ви нужди от осветление. Открийте нашето разнообразие днес и ни позволете да ви помогнем да създадете перфектната атмосфера.
Contact info
Netherlands
- info@lampiisvetlina.bg
- lampiisvetlina.bg
3.6
Average
100 reviews
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Never delivered!
June 13, 2024
Unprompted review
The product is as described
The product is as described. Easy to assemble. Prompt delivery.
April 2, 2024
Reply from lampiisvetlina.bg
We are glad that you are satisfied with your purchase. We encourage you to make further purchases from our company!
Great service!
April 2, 2024
Reply from lampiisvetlina.bg
We are glad that you are satisfied with your purchase. We encourage you to make further purchases from our company!
Missing item
Dears, I finally got my purchase but I’m missing 1 item - No. 103746.
When will I get it?
It will I be refunded?
May 13, 2024
Reply from lampiisvetlina.bg
information about pre-order was visible when placing the order. The delays result from delays on the part of our manufacturer, which unfortunately we have no influence on.
In connection with the order placed
In connection with the order placed, one of the lamps is missing the mounting plate, the one with which the lamp is attached to the ceiling.
It should be 12 cm long. and have two black bolts. I am sending you photos of the missing elements - a plank and two pcs. bolts.
May 12, 2024
Reply from lampiisvetlina.bg
everything was resolved following the email. For this type of submission, your product warranty applies, which we, of course, offered immediately after submitting.
Reply from lampiisvetlina.bg
We are glad that you are satisfied with your purchase. We encourage you to make further purchases from our company!
Тhe white light does not work.
Тhe white light does not work.
I turned on the lamp and turned it on according to the instructions.
The colors were changing through the app and when I tried to change the white light color to 6500K - the lamp went out.
I also tried through the different scenes and in working mode it does not light up
April 15, 2024
Difficult to reach you out
Difficult to reach you out. You didn't even ask for my telephone. I was not sure whether the courier can contact me for the delivery.
April 8, 2024
Reply from lampiisvetlina.bg
The recipient was not present during the courier's visit, so the parcel was returned. Получателят не присъства по време на посещението на куриера, така че колетът е върнат.
My orders never arrived
My orders never arrived. I was never contacted directly but had to reach support over email since the shipping information was quite confusing. I was told that the shipment was returned due to an issue with the package (being broken). Next I ordered the products anew and guess what - after more than a week (and again over email initiated by me) I got the very same lousy explanation. Needless to say I will never even attempt to use their services and I won’t recommend them.
September 14, 2023
Unprompted review
Reply from lampiisvetlina.bg
Could you give us your order numerb so we can check this?
Amazing products but really poor…
Amazing products but really poor website localization into Bulgarian. Very unnatural language, it's quite bothering. Delivery was fast, products well packaged.
August 21, 2023
Reply from lampiisvetlina.bg
Thank you for your opinion, we will try to improve the translation on our website to make shopping on our website more convenient.
Good
Good quality product and quick international delivery. The delivery time correlated with the description on the website and items were packaged well. Happy with my order, would order again!
September 9, 2023
No product technical description
There is no product info like size, etc. on the website. Clients have to guess from the picture.
August 16, 2023
Reply from lampiisvetlina.bg
all information about the product is always in the properties. Each product has a description and properties, just scroll below the photos to find this information.
Awful shipment process
Information about the shipment is received 5 days ago to the courrier, and the package is still not with me, while I was assured I will have it by 28th or 29th of August. I am going on vacation for 2 weeks on Aig 31st, and if it is not received by then, it should automatically turn back after 7 calendar days of no receipt. Awful shipment process!
August 27, 2023
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