Excellent service and a very positive shopping experience. One of the five lamps I ordered arrived damaged in transit, but the company responded immediately and sent a replacement without any hassle.... See more
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Good lights, but there are practically no normal payment options in the online store. The only real option was cash on delivery. Otherwise, nonsense like Klarna and Trust-something. You couldn't even... See more
Company replied
Good price (in sale), fast shipping within Europe. The product is also high quality, made in Netherlands.
Perfect customer service. After receiving the damaged light and talking to them on the phone, they immediately sent us a new one and paid for the return shipping to send the damaged light back. I reco... See more
Company details
Written by the company
lampyasvetla je destinace pro atmosférické a cenově dostupné osvětlení, které perfektně odpovídá vašim potřebám a vkusu. Od našeho založení v roce 2007 jsme vyrostli v lídra trhu v Nizozemsku, Belgii a Německu a působíme ve 36 zemích po celém světě. Naše široká škála zahrnuje více než 4000 produktů, což zaručuje, že najdete perfektní osvětlení pro každý prostor. V lampyasvetla je spokojenost zákazníků naší prioritou. Naši zkušení zaměstnanci poskytují profesionální poradenství, jak online, tak v našich prodejnách v Nizozemsku, Belgii, Španělsku a Polsku. Chápeme důležitost pohodlných platebních metod, a proto nabízíme různé flexibilní platební možnosti. Ať už hledáte subtilní ambientní osvětlení do domova nebo funkční osvětlení do kanceláře, lampyasvetla je připraven dodat veškeré vaše osvětlovací potřeby. Objevte naši nabídku ještě dnes a dovolte nám pomoci vám vytvořit dokonalou atmosféru.
Contact info
Netherlands
- lampyasvetla.cz
4.1
Great
865 reviews
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Reply from Lampyasvetla.cz
Dobrý den,
děkujeme za hodnocení.
Přejeme spokojenosti s produktem.
S pozdravem
Lampyasvetla.cz
Delivery incomplete
Order 43000043861 has been created 30.11.2024. It consists of two packages: 05222276820527 and 05222276820528. Package 05222276820528 I received 20.12.2024. Today is 23.12. 2024 and I am still waiting to the second part of delivery i.e. package 05222276820527.
December 23, 2024
Reply from Lampyasvetla.cz
Dobrý den,
prosíme o přímý kontakt na mail info@lampyasvetla.cz
Vyřešíme tu situaci.
S pozdravem
Lampyasvetla.cz
Did not deliver goods.
December 11, 2024
Reply from Lampyasvetla.cz
Dobrý den,
je nám líto, že objednávka nebyla doručená. Jako důvod přepravní společnost zadala informaci, že důvodem nedoručení balíku a odeslání byla chybná adresa.
S pozdravem
Lampyasvetla.cz
Klidecek 😁😆
December 11, 2024
Reply from Lampyasvetla.cz
Dobrý den,
děkujeme za hodnocení.
S pozdravem
Lampyasvetla.cz
The worst service I have ever used
The second worst service I have ever used. Lamp was broken. Client centre - they lied to me to send me the return ticket soon but it was not true. Then without my approval they sent me another lamp which was again broken.
December 11, 2024
Reply from Lampyasvetla.cz
Dobrý den,
pokud jste neobdržela štítek na vrácení zboží, prosíme o kontakt.
Štítky posíláme přímo na mail, který máme uvedený v objednávce.
Pokud jde o lampu, je možné, že byla odeslaná omylem. Prosíme o kontakt.
S pozdravem
lampyasvetla.cz
I did not receive the ordere no. and the invoice
I did not receive the order confirmation and the invoice. now I can't return goods that are damaged.
Can you send me the ivnoice for my last order?
Thank you.
Chavezova
October 8, 2024
Reply from Lampyasvetla.cz
Dobrý den,
promiňte za opožděnou odpověď. Určitě potřebnou fakturu jsme odeslali na mail.
S pozdravem
lampyasvetla.cz
Undelivered goods
Hello, we have ordered 5 outdoor lights. Only 3 lights arrived. We have no information when the goods will be delivered.
October 5, 2024
Reply from Lampyasvetla.cz
Dobrý den,
objednávka pravděpodbně byla odeslána v několika krabicích. Pokud něco nedorazilo, prosíme o kontakt na info@lampyasvetla.cz
Two months without problems
Two months without problems, now the warm yellow position has stopped lighting. What about how to proceed?
August 17, 2024
Reply from Lampyasvetla.cz
Dobrý den,
pokud máte nějaký produkt s dodaným produktem, můžete psát na info@lampyasvetla.cz
Lustr super
August 16, 2024
Reply from Lampyasvetla.cz
Dobrý den,
Termín 14 dnů se počítá od momentu, když balík dorazí na sklad.
Peníze jsme poslali 15.10 přímo na účet. Dříve jsme také poslali dobropis. V případě problému prosíme o kontakt na info@lampyasvetla.cz
Quick delivery.
August 14, 2024
The lamp is absolutely amazing!
I am satisfied,everything arrived in order, the lamp look beautiful, I wanted to order another hanging lamp in the samé design, bit is sold out. I hope it will ne soon!
September 30, 2024
Very good........
September 10, 2024
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