I recently used Landlords Checks for fire safety and gas services. Afzal was fantastic—professional, knowledgeable, and very responsive. The whole process was smooth, and the team made sure everythi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We’ve been dealing with landlord checks for many years now and we’re really impressed with the level of service and professionalism they offer. Highly recommend them! Paddy - Limetrees
If you're a landlord looking for a reliable, professional, and truly comprehensive service – look no further than Landlords Checks. They are, without a doubt, the best in the game. From start to f... See more
THE WORST COMPANY - WARNING Do not use this company. They take you money up front and then do not deliver the certificates. You can call them a million time and they will say,” it will be with you... See more
Company details
Written by the company
We are an online booking platform which provides landlord safety certifications for Gas safety and Electrical certificates for both domestic and commercial properties. We offer more than just Landlord Safety Certifications; we also provide PAT Testing, Boiler Repairs, Fire Risk Assessments and EPC for Domestic and Commercial properties. Our leading experts at Landlords Checks ensure client satisfaction is always met. We pride ourselves on the quality of our work and care for our clients like family. Our aim is to provide a continuous property service that our clients can rely on. Over 60% of our revenues come from returning clients. We thrive on being approachable and our accomplishments.
Contact info
1340 - Greenford Road, UB6 0HL, Greenford, United Kingdom
- 0208 609 7777
- info@landlordschecks.co.uk
- landlordschecks.co.uk
3.4
Average
255 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 5% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Poor Service
Very disappointing experience on the 2nd time around. After chasing me to get me Fire Risk Assessment booked in because the previous one was about to expire, ( or more than one occasion unnecessarily). They then tried to charge me for things that are not needed on a risk assessment and i had to be firm with them as i work in property so knew they were just touting for business. I have today received the certificate nearly 3 months after the report was carried out. This was very disappointing especially as i had to continually chase the report . I would not recommend i had a client with a block of 16 flats i could of referred but obviously didn't.
March 12, 2025
Unprompted review
Excellent service
Prompt response
Timely, convenient appointment
Excellent service
Highly recommended!
March 7, 2025
Unprompted review
With good communication and service, is being resolved
EICR check carried out 27th March. The very pleasant engineer said the property had passed.
5th March told the EICR had failed, and I need to pay an additional £300 for work I was told ‘was no big deal’.
This is now in the process of being resolved.
March 5, 2025
Unprompted review
Thanks Ali for your help
March 5, 2025
Unprompted review
Very good service
Always a pleasure to work with landlord checks. Very efficient and gets the job one quickly
February 17, 2025
Unprompted review
Engineer did not turn up
Engineer did not turn up for appointment to complete PAT test. There was no communication from the company about the situation and when the tenant phoned the company she was informed the vehicle had 'broken down'. Meantime the tenant had taken time off work to have the test completed. Certainly not recommended as it appears that the organisation is unreliable with regard to keeping scheduled appointments.
February 17, 2025
Unprompted review
Well-organised company
Well-organised company. Engineer called to say he would arrive in 20 minutes and did.
February 10, 2025
Unprompted review
Great
Ali is very helpful. I highly recommend . He replied to all my questions very quickly.
February 6, 2025
Unprompted review
Scheduled 4 times to complete the…
Scheduled 4 times to complete the inspection because engineer went to the wrong address or didn't turn up on the agreed date.
January 13, 2025
Order 17880
Order 17880
I am extremely disappointed with the service.
1) The inspector did not show up for the scheduled appointment.
2) Nobody bothered to call me to inform me that the inspector would not come, and I had taken a day off from work specifically for this appointment.
3) I called customer service four times to reschedule, and every single time, I was told that someone would call me back. Unfortunately, nobody ever did.
4) They charged me for a service that was never performed, and it looks like they are having serious difficulties actually delivering what they promise.
The level of unprofessionalism is absolutely shocking. I have not seen such blatant disregard and ignorance towards a customer in a very long time. I have wasted my time, money, and energy dealing with a company that clearly does not care about its customers.
Avoid this service at all costs!
February 5, 2025
Unprompted review
Reply from Landlords checks Limited
Dear Mr. Raphl,
We sincerely apologize for the inconvenience you have experienced. We completely understand your frustration and truly regret that we were unable to meet your expectations on this occasion.
Please know that we have been continuously trying to accommodate your booking over the past two days. Despite our best efforts, due to unforeseen scheduling challenges with our engineers—who primarily operate within London (under the M25)—we have unfortunately been unable to complete the service as planned.
As previously assured, if we are unable to fulfill your appointment today, we will process a full refund promptly. We appreciate your patience and understanding in this matter.
We truly value your feedback and are always looking to improve our service. If you feel that this matter has been handled fairly, we kindly request that you consider removing your review, as we have genuinely done our best to resolve the issue.
Once again, we sincerely apologize and appreciate your understanding. Please let us know how you would like to proceed.
Great service
Great service, quick and accurate would highly recommend.
February 3, 2025
Unprompted review
I WAS VERY HAPPY HOW MY CASE WAS DELT…
I WAS VERY HAPPY HOW MY CASE WAS DELT WITH;
- NEXT DAY APPOINTMENT
- SAME DAY REPORT
- GOOD COMMUNICATION BETWEEN ME AND OFFICE UNTIL MY APPOINTED WAS COMPLETED
December 12, 2024
Unprompted review
Ali has been exceptional—his…
Ali has been exceptional—his communication is always prompt and professional. I’m genuinely impressed by his dedication and the high standard of service he provides. I highly recommend him to any landlord seeking a reliable and diligent professional.
January 24, 2025
Unprompted review
This is a SCAM…
This is a scam I arranged as a Landlord to have a CP12 Gas Safety Check done for my tenant in Medway however they contacted me to say they do not work outside of the M25. I requested a refund on the 4th December 24 and have rung 4 times as the refund has not been put back into my account each time I ring I am told it will be refunded but I am still waiting and will be reporting them to Trading Standards. I would avoid them as they are not honest.
December 4, 2024
Unprompted review
Reply from Landlords checks Limited
Dear [Dondi],
Thank you for sharing your feedback with us. We deeply regret any inconvenience caused regarding your CP12 Gas Safety Check and the delay in processing your refund.
Please rest assured that we take matters like this very seriously, as our goal is always to provide the highest level of service to our clients. While we currently operate within the M25, we understand your frustration regarding the miscommunication, and we are working to ensure this does not happen again in the future.
Regarding your refund, we sincerely apologize for the delay. Our team is reviewing your case as a priority, and we will ensure that the refund is processed promptly. Please allow us to follow up with you directly to confirm the next steps and ensure this matter is resolved to your satisfaction.
Thank you for bringing this to our attention, and we hope to have the opportunity to restore your trust in our services.
Kind regards,
Stay away - Refund still due (a month now)
Despite I booked the appointment (date & time) and paid online, they called me to inform me that they don’t work on weekends. I am still waiting for the refund that should have been issued one month ago. Each time I call them the answer is the same - you will receive the refund next Friday. It never happens. Stay away. I will report it to the council.
Despite they have answered that they are looking at it it is already 2 months and still no refund has happened. Stay away it is a SCAM
December 7, 2024
Unprompted review
Reply from Landlords checks Limited
Dear [Ana Lopez],
Thank you for your feedback. We are truly sorry to hear about your experience and the inconvenience caused regarding your booking and refund.
While we aim to make our booking system as seamless as possible, we regret the oversight regarding weekend appointments. We understand how frustrating this situation must be and apologize for any miscommunication that may have occurred.
With regard to your refund, we sincerely apologize for the delay and assure you that this matter is being prioritized. Our team is actively working to resolve this and will follow up with you to ensure the refund is processed promptly.
We appreciate your patience and understanding, and we are committed to making things right. Please feel free to contact us directly should you have any further questions or concerns.
Kind regards,
AVOID AT ALL COSTS
January 7, 2025
Unprompted review
Reply from Landlords checks Limited
Dear [Aalex],
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with us did not meet your expectations.
Our goal is always to provide reliable and efficient services, and we deeply regret any inconvenience or frustration we may have caused. Please know that we take your concerns seriously and are working hard to address the issues you’ve raised.
We appreciate your patience and understanding as we strive to improve and provide the quality service our customers deserve. If there is anything further we can do to resolve this matter for you, please don’t hesitate to reach out to us directly.
Kind regards,
Excellent Service
I needed reviews/certifications done in a hurry and the team really stepped up. Thanks for foing a great job.
December 12, 2024
Unprompted review
Super helpful
Ali was Super helpful and Understanding. Took time to listen to me and made me feel valued. Would not hesitate to use the service again.
November 28, 2024
Unprompted review
Reply from Landlords checks Limited
Thank you so much for your kind words and for sharing your positive experience with Ali. We're thrilled to hear that he made you feel valued and provided the understanding and support you needed. Your satisfaction is our top priority, and we’re delighted that you wouldn’t hesitate to use our services again.
We look forward to serving you in the future and continuing to provide the same level of care.
Warm regards
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