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Lantern Finance Reviews 

127
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently describe the process as incredibly easy, seamless, and quick, from account creation to loan approval and funding. Many reviewers highlight the exceptional speed of service, with funds often deposited quickly, sometimes within hours or the same day. People consistently praise the outstanding customer service and helpful staff, who are described as responsive, knowledgeable, and patient. Reviewers appreciate the ability to leverage their crypto assets without selling them, finding the service a reliable solution for their financial needs. Many people express strong satisfaction, planning to continue using the platform and highly recommending it to others.

What people talk about most

User experience

Customers had positive experiences with user experience, consistently describing it as easy, seamless, and... See more

Customer service

People report positive experiences with customer service, highlighting its outstanding quality and the ease... See more

Service

Clients share positive opinions on service, highlighting its ease, speed, and personalized nature. Customers... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, attentiveness,... See more

Payment

Consumers generally report positive experiences with the payment process, highlighting the speed and ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lantern is the place to go for borrowing money using crypto as collateral. They are very professional, dependable, will always get back with you in a timely manner. They store your crypto in instituti... See more

Company replied

Rated 5 out of 5 stars

I’ve used Lantern Finance twice now, and both experiences have been incredibly easy, seamless, and almost instant. I was able to leverage my crypto assets without having to sell them, borrow agains... See more

Company replied

Rated 5 out of 5 stars

I was trying to setup a business account with many of the other popular exchanges / fintechs, but, ran into either an ungodly list of requirements and questions, or, they simply never got back with me... See more

Company replied

Rated 5 out of 5 stars

Amazing experience using Lantern. Super easy interface. Top tier customer service with Jeff who really took the time to explain the program. He is the reason that we ultimately decided to move fo... See more

Company replied


Company details

  1. Cryptocurrency Service
  2. Financial Institution

Written by the company

Lantern Finance is a US-based lending platform that provides secure, reliable access to crypto-backed loans with dedicated customer support. Use your assets—like BTC, ETH, XRP, and more—as collateral to unlock liquidity without having to sell your crypto.


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(127)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

SUPERIOR SERVICE!

I was skeptical at first. But this is really legit and helpful. Thank you for your easy process!

October 23, 2025
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Reply from Lantern Finance

Thanks John!!

Rated 5 out of 5 stars

Highly recommended 👌

They returned my call right away, answered all my questions, and guided me through the whole online process in a polite, friend and courteous manner. I would highly recommend them. As far as critiques, hopefully in the near future they will be able to offer even better loans, with even better rates, and perhaps earn yield

October 27, 2025
Rated 5 out of 5 stars

I wanted to give you a 5-star review

I wanted to give you a 5-star review. During the October 11 crypto crash, I was fortunate to stay safe because I’ve always believed that using collateral and leverage in crypto carries huge risk — prices can drop to just cents in seconds. I don’t like platforms that trigger instant liquidation, because when the market crashes sharply, it often rebounds quickly afterward.

Here’s what makes Lantern Finance different, Margin call notification and 72 hours to respond.

This flash crash proved why that matters. Even though some platforms offer better rates and higher LTVs, Lantern’s human-centered service shows true understanding of the market’s volatility and gives us valuable time and support.

October 17, 2025
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Reply from Lantern Finance

Hey Xinya, really appreciate the review and the kind words. Black swan events like what happened on Oct. 11 are exactly the types of situations we want to protect our clients from. Glad we could help and grateful to have you as a valued client!

Rated 5 out of 5 stars

Lantern has proven to be an exceptional…

Lantern has proven to be an exceptional service when it comes to protecting the customer's collateral. Their policy of providing a 72-hour notification before liquidation is a game-changer, especially during volatile market conditions. This feature came in incredibly handy during the recent flash crash, giving me ample time to react and adjust my positions without the immediate threat of liquidation. The peace of mind this offers is invaluable, and I highly recommend Lantern to anyone looking for a reliable and customer-friendly trading platform.

October 16, 2025
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Reply from Lantern Finance

Thanks Joyce! The very last thing we ever want to do is liquidate our clients' hard earned crypto. We know what crypto means to our clients. Great to hear that we're able to offer some peace of mind in this (relatively) turbulent industry!

Rated 5 out of 5 stars

Simple

Simple, clear instructions and interface. Still haven’t finished a loan term but can guess its easy too.

October 7, 2025
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Reply from Lantern Finance

Thanks Khristopher! Here to help with anything at any time. Once your loan matures, you can easily refinance for another year or pay it and get your collateral back the same day!

Rated 5 out of 5 stars

Easy Process and Quick Funding

Lantern made the entire process quick and easy. Most importantly, I was able to connect face to face and have all my questions answered. I don't take lightly using my hard-earned collateral for a loan, but their safeguards, market experience, and response time gives me confidence in them. Very happy to access liquidity without selling my collateral.

October 14, 2025
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Reply from Lantern Finance

Really appreciate this review Cory! Grateful to have you as our client.

Rated 5 out of 5 stars

Recent Crypto Flash Crash and Lantern…

Recent Crypto Flash Crash and Lantern did not liquidate my account or any account from this event.
Why would anyone take a loan against their crypto anywhere else. Lantern had my business today and tomorrow!! Trusted and i am very thankful!!

October 14, 2025
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Reply from Lantern Finance

Thank you Joe! Liquidating our clients is the absolute last thing we ever want to do. Thank you for being a valued client of ours!

Rated 5 out of 5 stars

helpful Helpful HELPFUL!!!

The Lantern people were super helpful and they walked me through things (very patient with me!)

It's helping me alot right now!

Daniel
Muskegon, MI

October 12, 2025
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Reply from Lantern Finance

Thanks for the kind note Daniel!

Rated 5 out of 5 stars

Human and domestic customer service is…

Human and domestic customer service is greatly appreciated and easily reached. My 1st transaction with Lantern was clearly explained so I could easily upload my crypto at 1:40PM PST and I received a wire before the end of the day. Outstanding speed and support.

October 10, 2025
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Reply from Lantern Finance

Very much appreciate the review Kevin!

Rated 5 out of 5 stars

Outstanding customer service.

Jung was very patient, attentive, and provided outstanding customer service.

October 10, 2025
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Reply from Lantern Finance

Thank you! We do our best - great to hear you were happy with your experience!

Rated 5 out of 5 stars

It was hassle free and the support was excellent

It was hassle-free and the support was excellent. I was uncertain about transferring that much of my net worth, but it was easy and well supported.

October 10, 2025
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Reply from Lantern Finance

Hey James, very much appreciate the kind words and vote of confidence! Grateful to have you as a valued client.

Rated 5 out of 5 stars

Communication and support was speedy…

Communication and support was speedy and efficient. As a first time user, I will definitely continue with their services!

October 3, 2025
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Reply from Lantern Finance

Thank you Wendi! Looking forward to doing business with you again soon!

Rated 5 out of 5 stars

The loan process is quick mine was next…

The loan process is quick mine was next day. And it’s easy to get ahold of someone to talk to and answer all my questions at Lantern Finance. You guys are awesome. Thank you for everything.

September 25, 2025
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Reply from Lantern Finance

Really great to hear that you had a great experience with us. Thank you for being a valued client of ours!

Rated 5 out of 5 stars

Awesome Customer Service!!!

Jeff was an awesome guy that helped us walk through each step. He answered all of my questions and even the second day I called to ask more questions. Thank you Jeff!!!!

September 30, 2025
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Reply from Lantern Finance

That's what we're here for! But agreed - Jeff is awesome!

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