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Lantern Finance Reviews 120

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease and speed of the entire process, from account creation to loan approval and fund disbursement. Many people appreciate the exceptional customer service, noting the staff's responsiveness, helpfulness, and personalized approach, which makes interactions pleasant and productive. The service is often described as trustworthy and efficient, with consumers particularly impressed by the quick response times and the smooth user experience. However, some people mentioned that while the company is responsive, they wished for 24/7 availability, indicating a desire for even broader accessibility.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, describing the overall process as... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting the team's helpfulness,... See more

Service

People report positive experiences with service, highlighting its personalized and human-centered approach,... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, attentiveness, and expertise. Reviewers... See more

Response time

Customers had positive experiences with response times, frequently describing the service as fast, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was trying to setup a business account with many of the other popular exchanges / fintechs, but, ran into either an ungodly list of requirements and questions, or, they simply never got back with me... See more

Company replied

Rated 5 out of 5 stars

Amazing experience using Lantern. Super easy interface. Top tier customer service with Jeff who really took the time to explain the program. He is the reason that we ultimately decided to move fo... See more

Company replied

Rated 5 out of 5 stars

Trustworthy and responsive! I just paid off almost $80,000 in loans that I took out with Lantern, and received my collateral back in less than an hour. I did experience a few small glitches wi... See more

Company replied

Rated 5 out of 5 stars

Exactly what I was told from a friend, who helped me complete transaction sending/receiving on two different cold wallets. I didn't have any issues but,if I did I was assured by several others that yo... See more

Company replied


Company details

  1. Cryptocurrency Service
  2. Financial Institution

Written by the company

Lantern Finance is a US-based lending platform that provides secure, reliable access to crypto-backed loans with dedicated customer support. Use your assets—like BTC, ETH, XRP, and more—as collateral to unlock liquidity without having to sell your crypto.


Contact info

4.9

Excellent

TrustScore 5 out of 5

120 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Process was super simple

Process was super simple. Way easier than I expected. A few clicks and I had my money. The dashboard interface is very user friendly as well..

September 17, 2025
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Reply from Lantern Finance

Great to hear you had a great experience with us!

Rated 5 out of 5 stars

I used lantern because I didn't want to…

I used lantern because I didn't want to sell my xrp and need funds fast the whole process took a day and my funds where in my account on Monday I only had to wait because I did it over t g e weekend I would recommend there services

September 15, 2025
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Reply from Lantern Finance

Thanks Robert! Glad we're helpful in your crypto journey!

Rated 5 out of 5 stars

Finally a company that can help the…

Finally a company that can help the smaller investor live in a rigged investment market. They helped me secure my tokens and provided liquidity at a fair price. Thank you.

September 22, 2025
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Reply from Lantern Finance

Appreciate the review David! Grateful to have you as a valued client.

Rated 5 out of 5 stars

The company was very attentive with me

The company was very attentive with me, helped me along every angle needed that was necessary to facilitate the loan. Highly recommend.

July 7, 2025
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Reply from Lantern Finance

Thank you for the kind words! Happy to hear you enjoyed working with us as much as we did with you.

Rated 5 out of 5 stars

Working with knowledgeable…

Working with knowledgeable professionals makes it easy to recommend Lantern.
Your prompt and quick response times to customer questions is unmatched.

September 3, 2025
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Reply from Lantern Finance

Thanks Charles! That means a lot to us

Rated 5 out of 5 stars

Lantern finance has been so helpful…

Lantern finance has been so helpful through my process of taking a loan out against my XRP. They’ve had the best customer service and have been so prompt when responding to phone calls.

July 10, 2025
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Reply from Lantern Finance

Thanks David, that's what we're here to do!

Rated 5 out of 5 stars

Easy

Easy, fast and effective...Spectacular company!

September 17, 2025
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Reply from Lantern Finance

Thank you! We do our best ;)

Rated 5 out of 5 stars

Replacement Turbo Money In A Pinch

So far, everything has been quick and easy as far as setting up the loan, funding it with my collateral, and making a payment. I contacted support and spoke with a live person and they responded quickly in emails. I hope it is just as easy to withdraw my collateral as it was to add it.

September 14, 2025
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Reply from Lantern Finance

Thanks for the kind words! Collateral withdrawal is seamless too (just click on the "Withdraw" button on the top right of your dashboard. Of course if you ever get stuck, you can reach out to us via call or text at 415-365-0100.

Rated 5 out of 5 stars

Very quick and easy

Very quick and easy! The fund were in the account the next day since I applied after hours. Glad to see this servise for the US market. Hopefully they can offer better rates as the business grows.

September 10, 2025
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Reply from Lantern Finance

Thank you for sharing your experience! We're constantly looking to lower our own cost of capital to pass on to our clients. Will make sure all clients know if/once rates come down

Rated 5 out of 5 stars

Smooth and Seamless Process

Smooth and Seamless Process! Was easy to post collateral, received funds quickly, and even closed the loan early which all was very quick and easy. Highly recommend!

September 2, 2025
Lantern Finance logo

Reply from Lantern Finance

Thanks, Mike! 🙌 Glad it was smooth all the way through. Appreciate you recommending us!

Rated 5 out of 5 stars

Customer Service

Customer Service, Easy to use platform, Assets offered, everything was great!!

August 1, 2025
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Reply from Lantern Finance

Hey Karishma, thanks for your continued support, we're happy you had such a positive experience!

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