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Lantern Finance Reviews 108

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly interface and the overall ease of the service, highlighting how simple and straightforward the process is. Many people appreciate the exceptional customer service, noting the team's responsiveness, helpfulness, and willingness to guide them through each step. The speed of service is frequently mentioned, with funds often being received quickly, sometimes within hours, and the payment process is also described as efficient. However, some customers found the interface less intuitive than expected and mentioned that getting clear answers took longer than they hoped. A few also noted that while setting up auto-pay for interest is available, managing the principal repayment to avoid collateral loss requires more active monitoring.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting its ease, speed, and user-friendliness. Many... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, efficiency, and... See more

Service

Customers had positive experiences with service, often praising the old-fashioned, personable approach and... See more

Response time

People report positive experiences with response times, highlighting the speed and efficiency of customer... See more

Payment

Clients share positive opinions on payment, highlighting the speed and ease of transactions. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exactly what I was told from a friend, who helped me complete transaction sending/receiving on two different cold wallets. I didn't have any issues but,if I did I was assured by several others that yo... See more

Company replied

Rated 5 out of 5 stars

Amazing experience using Lantern. Super easy interface. Top tier customer service with Jeff who really took the time to explain the program. He is the reason that we ultimately decided to move fo... See more

Company replied

Rated 5 out of 5 stars

Trustworthy and responsive! I just paid off almost $80,000 in loans that I took out with Lantern, and received my collateral back in less than an hour. I did experience a few small glitches wi... See more

Company replied


Company details

  1. Cryptocurrency Service
  2. Financial Institution

Written by the company

Lantern Finance is a US-based lending platform that provides secure, reliable access to crypto-backed loans with dedicated customer support. Use your assets—like BTC, ETH, XRP, and more—as collateral to unlock liquidity without having to sell your crypto.


Contact info

4.8

Excellent

TrustScore 5 out of 5

108 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very quick and easy

Very quick and easy! The fund were in the account the next day since I applied after hours. Glad to see this servise for the US market. Hopefully they can offer better rates as the business grows.

September 10, 2025
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Reply from Lantern Finance

Thank you for sharing your experience! We're constantly looking to lower our own cost of capital to pass on to our clients. Will make sure all clients know if/once rates come down

Rated 5 out of 5 stars

Smooth and Seamless Process

Smooth and Seamless Process! Was easy to post collateral, received funds quickly, and even closed the loan early which all was very quick and easy. Highly recommend!

September 2, 2025
Lantern Finance logo

Reply from Lantern Finance

Thanks, Mike! 🙌 Glad it was smooth all the way through. Appreciate you recommending us!

Rated 5 out of 5 stars

Customer Service

Customer Service, Easy to use platform, Assets offered, everything was great!!

August 1, 2025
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Reply from Lantern Finance

Hey Karishma, thanks for your continued support, we're happy you had such a positive experience!

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