Honestly, Lauren Jones was the absolute best. She clearly actually cares, she’s super quick & responsive, understanding and professional. Its pretty stressful for me to even think about going through... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is my third renewal with Lark and I'm happy, as ever. Initially there was a problem with the renewal reminder email but a quick telephone call, answered pretty much immediately and with a real pe... See more
Company replied
Great service on a claim I have just made for a theft of parts of my beloved drum kit, Aaron , my claim handler was superb,- fast, clear and precise. Lark are everything you want in musical equipment... See more
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Very reasonable prices and very helpful staff. Making a change to my insurance to cover a short trip to France was no problem and very good value. No rip off mid term admin charges either like many co... See more
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Company details
About Lark Music
Written by the company
- With instrument protection from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or worldwide, at your premises or home, from just £25 a year.
- You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
- After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
- Get a quote online in minutes
- We pay over 95% of claims received*
- Fast, specialist claims handled by music experts
- Accidental damage, loss and theft covered in the UK & Worldwide
- Hire costs covered, and you can choose your own reparier
- Public Liability and Personal Accident cover available
- Flexible policies, making changes is easy through your online account
- *95% claims payout rate based on claims between Nov 2024 and Nov 2025.
Specialised but simple, flexible cover.
Single or multi-instrument policies. If you play it, we'll cover it.
Designed by musicians for musicians.
Contact info
One Creechurch Place, EC3A 5AF, London, United Kingdom
- 0333 188 6582
- music@larkmusic.com
- larkmusic.com
Get a quick online quote
4.8
Excellent
125 reviews
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Easy to renew contract
Renewing the contract is simple with easy payment methods, claim is fast.
March 30, 2026
Reply from Lark Music
Thank you for your feedback. We're glad you found our payment options easy to use and that your claim was handled quickly.
Reply from Lark Music
Thank you for your feedback.
Very responsive
Very responsive, explained the process clearly and dealt with my claim promptly.
June 2, 2026
Reply from Lark Music
Thank you for your kind review. It's great to hear our team handled your claim promptly and efficiently.
High quality cover at a good price
High quality cover at a good price. We found this easy to set up, and we will continue to use this policy as it is so cost-effective.
June 25, 2026
Reply from Lark Music
Thank you for choosing us!
Great customer service
Despite me losing all my insurance information the Lark Music team were able to quickly find my information and assist me with updating the details of my son's instrument, and clarify some questions I had about the coverage.
It's great to be able to talk to a real person and get advice so quickly, rather than being put through to an automated service.
June 18, 2026
Reply from Lark Music
This is music to our ears, thank you for taking the time to share
I find that the premium fees are fair
I find that the premium fees are fair, the service was grate, and the staff was, whenever I needed them helpful and empathetic.
July 23, 2025
Ease of renewal and reasonable price
July 23, 2026
Good advice, all questions answered
May 1, 2026
Peace of mind protecting your collection
I was transferred to Lark after my previous insurer stopped insuring musical instruments. I have found them to be very reasonably priced to cover my small collection, with the staff being extremely helpful when I need to make a change to my cover. I've not had to make a claim, thankfully, but I have peace of mind that Lark have me covered.
July 21, 2026
Reply from Lark Music
Thanks for sticking with us. We're pleased many of the Allianz team also joined Lark to keep that continuity of service and peace of mind for customers like you.
I have used Lark Music to insure my…
I have used Lark Music to insure my instruments for the last 3 years. The cost are acceptable and service good. I would recommend them to anyone needing to protect their investment.
July 20, 2026
opinion
Everything was fine. The only thing I find frustrating is that I can't set an annual automatic renewal for my policy. It means I have to remember each year and every time go through process of adding card details etc
June 13, 2026
Reply from Lark Music
Thank you for choosing Lark Music and remaining patient while we fine tune a few things. We know this is a frustration and something we're actively trying to put in place for your next renewal.
My query was addressed on th ephone…
My query was addressed on th ephone quickly and eficiently.
July 20, 2026
The attention to people is great.
The attention to people is great.
And the price fair.
And if you have a problem is just resolved immediately.
July 20, 2026
Reply from Lark Music
This is music to our ears! Thank you for taking the time to share
Ideal policy and great customer service!
Polite and helpful staff made it easy to renew my policy and to make changes to include another guitar. Very happy!
May 6, 2026
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