I had my first consultation with Mr James Wokes at Lase in 2025, after a long discussion and time away to decide, I decided to go ahead with my surgery of breast reduction/uplift in September 2025. B... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Honest and ethical provider of medical aesthetic treatments and aesthetic plastic surgery. We offer day case, plastic surgery in our surgical facility in Jesmond, Newcastle. Surgical procedures include breast augmentation, breast lift, breast reduction, tummy tuck, face lift, liposuction and local anaesthetic labial reduction, and Renuvion skin tightening. Non surgical procedures include anti-wrinkle treatments, dermal fillers, polynucleotides, coolsculpting, cool laser skin tightening, hydrafacial, profhilo and the zo skinhealth range of creams and treatments. Founded by husband and wife team, Lisa and Ahmed Ali-Khan, LASE is known for its warm welcome, high standards, honest and ethical advice, and patients are never pressured into proceeding to treatment, instead they are always given all the time they need. LASE Cosmetic serves patients across Newcastle and the North, including Cumbria, the Borders, Isle of Man, Yorkshire and beyond. We are located opposite the West Jesmond Metro which is only a few stops from Newcastle Central Train station (or a few more stops from Newcastle Airport). ***** IMPORTANT: Please only use this site to leave reviews for services provided by Mr Ahmed Ali-Khan or Mrs Lisa Ali-Khan. Other, independent clinicians use the LASE facilities but are not employed by LASE Cosmetic Limited and do not represent this company. They have their own review profiles for their services which should be used for reviews of services provided by them.*****
Level 2, The Jesmond, Lyndhurst Avenue, NE2 3HH, Newcastle, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently had Labiaplasty surgery. I can’t thank Mr Ali-Khan and everyone at Lase Cosmetics enough for the amazing care I received. From the moment I walked in, I felt completely at ease — the whole team is so welcoming, professional, and kind.
Mr Ali-Khan explained everything so clearly and made sure I felt comfortable and confident at every stage. His calm and reassuring manner really put me at ease, and I knew I was in the best hands.
The procedure itself was handled with such skill and care, and my recovery has been so much smoother than I ever imagined. The results are honestly life-changing — I feel more confident, comfortable, and happy in myself than I ever have before.
Choosing Lase Cosmetics and Mr Ali-Khan was the best decision I could have made. If you’re considering labiaplasty, I couldn’t recommend them highly enough — they’ve truly changed my life for the better.

Reply from LASE Cosmetic
Skin lesion removed from face. Excellent service from start to finish. Consultation was thorough and without any pressure. Surgery went very smoothly, with no issues whatsoever. 2 weeks on, and wound has healed really well. Very glad I chose LASE.

Reply from LASE Cosmetic
I had breast augmentation with Dr Ali-khan yesterday and am pain free! They really are incredible. He is not only a wonderful surgeon but a truly lovely man. They have an incredible team, I honestly couldn’t recommend them highly enough, they are all absolutely amazing!!! I was made to feel so comfortable and safe from the minute I entered the door. I would find it hard to name one person as every one of them was fabulous with me. Mr Ali-khan talked through everything with me, he never made me feel under pressure and wouldn’t do anything unless it was right for you. I wish I knew about them years ago. If you are thinking about it please don’t go anywhere else, you really couldn’t find anywhere better than this.

Reply from LASE Cosmetic
From my very first consultation to the day of my surgery, my experience with Lase Cosmetics has been nothing short of amazing. Mr. Ali-Khan made me feel completely at ease from the moment I met him. He treats you like a real person, not just another number on a conveyor belt. He was incredibly attentive, warm, and genuinely invested in making sure this was the right decision for me. His advice was thoughtful and reassuring, and I immediately knew I was in safe hands.
Also, a special shout out to Paul, who took care of me so well. He was calm, kind, and made me feel completely looked after on a day when I needed it most.
The whole team at Lase Cosmetics is just as wonderful. Every interaction, from the lovely ladies on the phones to the friendly and welcoming girls on the front desk was a pleasure. You can tell they genuinely enjoy what they do, and it makes such a difference.
On the day of my surgery, I was understandably nervous, but as soon as I met the full team who would be looking after me, all that anxiety disappeared. Each and every person involved was kind, calming, and incredibly professional. I truly can’t sing their praises enough.
Now, just three weeks post-op, I’m already so thrilled with the results. The level of care, attention to detail, and support has been exceptional throughout. I feel so lucky to have been looked after by such an incredible team.
Thank you all so much, I couldn’t be happier!
Phoebe 🌟

Reply from LASE Cosmetic
I had my breast augmentation surgery with Mr Ali-Khan back in February and my experience was such a positive one that I would actually do it all over again! Having waited over 20 years to finally take the plunge this is quite a statement from me!
Mr Ali-Khan is not only a wonderful surgeon, he is a really nice person too! This is something you don't always find in this industry! From initial consultation to my almost final result (3.5 months post surgery), I have nothing but good things to say! I am delighted with my results overall but the experience with the team at LASE was just second to none. Each and every staff member went above and beyond to make me feel comfortable and I never once felt scared or worried I had made a bad choice.
My husband is also a medical professional and despite some trepidation towards the surgery itself, once he met with Mr Ali-Khan, he too was all for me going ahead and fulfilling my dream of having the breasts I had only dreamt of.
If you are reading this review (as one of many) in the hope of finding the right surgeon, then look no further as I truly could not be happier with my choice!
Thank you again Mr Ali-Khan and your fantastic team! You really have surpassed all expectations and I could not be happier with my new breasts. I would 100% recommend you to anyone considering surgery!

Reply from LASE Cosmetic
I had breast augmentation with Mr Ali Khan. I am over the moon with my results. From the minute I met him I knew he was the surgeon for me. He was so welcoming, very informative and certainly knows his stuff. Every single member of staff is a credit to this clinic from the girls on reception, to the before and aftercare team and the rest of the theatre staff. I wasn’t nervous at all but if I were the team would have been there for me and put me at ease. I am so glad I chose Lase and I’d a million percent recommended them to anyone considering surgery. Thank you so much!!! You have gave me my confidence back.

Reply from LASE Cosmetic
I had my breast augmentation surgery a couple of days ago and honestly, the entire experience has been a 1000/10. Surgeon Ahamed Ali-Khan and his incredible team at Lase Cosmetic were amazing from start to finish.
From my very first consultation, I was given detailed and well-explained information that made me feel informed and confident. I really appreciated that I wasn’t rushed or pressured into anything — I was only able to book the surgery after my second consultation. This was where I choose sizes ect and Ahamed Ali-Khan always made sure that the decisions were right for me and I fully trusted what he said and he would make them look perfect for me.
At my pre-op appointment, I was made to feel so comfortable and fully aware of what to expect on the day of surgery, thanks to the caring, friendly, and trustworthy staff.
On the day itself, I was naturally nervous — I even had a little cry before going in — but everyone was so kind and calming. They instantly made me feel safe and reassured. Before I knew it, I was waking up with everything done, no complications at all. I honestly didn’t even feel like anything had happened, which was such a relief.
I’m not in any pain, just a little uncomfortable — which is completely normal and expected — but I’m already so happy with how smooth and positive the entire journey has been.
I couldn’t recommend Lase Cosmetic enough. I’m beyond glad I chose them!
Thank you so Much everyone

Reply from LASE Cosmetic
Just had my Botox done by the lovely Lisa . Always so friendly and makes you feel so relaxed . Lovely clinic.

Reply from LASE Cosmetic
SB Had the most amazing experience with LASE Cosmetic from the initial consultation to post follow up consultation. Mr Ali Khan is the most amazing surgeon. He not only listens to his patient he also offers in-depth information relating to surgery and aftercare. There is no pressure to jump into any unnecessary procedures that are offered by LASE. I underwent surgery for upper eye blepharoplasty and can honestly say I am really happy with the results. I was treated like an old friend from the beginning and was truly taken care of by all the staff (Christine - front of house, Mr Ali-Khan- surgeon, Paul- anaesthetist, Sarah-nurse) to name but a few. I would highly recommend LASE cosmetics.

Reply from LASE Cosmetic
I have just had my final check up post breast augmentation with Mr Ali Khan.
The experience has been excellent from start to finish and I am assured that “once a patient always a patient”.
On my first appointment I explained my initial wants/worries with Mr Khan and his professionalism put me at ease immediately. Unlike other surgery’s that I visited before deciding on this one, the team do not try and push you into anything and there is zero pressure to commit! Mr Khan listens to what you want and explains all options clearly. This was great for me as I was always unsure about getting breast augmentation and I had time to take in all the information before making a decision.
The surgery team and front of house are so attentive and make you feel at ease when the nerves kick in!
I am over the moon with my new breasts- they are exactly as I wanted them to be!
Thank you!

Reply from LASE Cosmetic
I am now 12 weeks post breast augmentation and could not recommend Mr Ali-Khan and the team at LASE enough! The professional yet friendly and caring service I received couldn’t have been better. Mr Ali-Khan is definitely the best surgeon I could have gone with, who made me feel so at ease allowing me to enjoy my experience. A special mention also to Paul who kept me calm and relaxed on the day of surgery, his level of care is unmatched. Not to forget mentioning the rest of the amazing team, who keep LASE running, are willing to answer any questions and bring the warm, relaxed feeling to the clinic. I couldn’t have wished for a better experience at LASE and would recommend to anyone!

Reply from LASE Cosmetic
I recently had an arm lift with James Wokes at Lase Cosmetics and I am thrilled with my results. Everyone at Lase is really friendly and always happy to help. The Gent that done my pre op (sorry forgot his name) was fantastic at my pre op and on the day of my surgery - he is an asset to the company, his sense of humour really put me at ease. I am only a few weeks post op, however the level of aftercare I have already received directly from Mr Wokes and Lase has been amazing. I would 100% recommend and I 100% be back for more! Thanks again to you all.

Reply from LASE Cosmetic
I recently had tear trough fillers with lisa, and have to she was excellent. everything was explained very professionally and carefully and i was so please with the outcome. after that experience i wouldnt go anywhere else.
THANK YOU LISA XX

Reply from LASE Cosmetic
I recently had Blepharoplasty with Mr James Wokes. I was apprehensive and it took me a long time to decide to go ahead. LASE had been recommended to me so I booked a consultation. The whole process was amazing from start to finish. I was so well
looked after by Mr Wokes and his fabulous team and my results are absolutely incredible. It’s made such a difference and has given me my confidence back. I highly recommend LASE to anyone considering surgery.

Reply from LASE Cosmetic
I want to start off by saying a HUGE thank you to Mr Ali-Khan and all of the staff at LASE. Tomorrow I will be 5 weeks post op from having labiaplasty and I do not think I could have went to a better surgeon (Mr Ali-Khan).
I had considered labiaplasty previously but I was always too nervous to speak about something that made me feel so uncomfortable. However, after finally plucking up the courage to book a consultation and speak with Mr Ali-Khan I felt put at ease straight away.
I felt supported throughout the full process by all members of staff at LASE. At no point did I feel pressured to make a decision and Mr Ali-Khan thoroughly explained what the surgery would consist of, the method/technique he would use and why he thought that method/ technique would be the most suitable option. Mr Ali-Khan also explained any potential risks (that of course come with any surgery). I was also told several times that if I had any questions at any point I could ask and I was made to feel like no question was a silly one.
Words cannot express how grateful I am for the LASE team & Mr Ali-Khan for his phenomenal expertise, precision and skills.
I would also like to say a massive thank you to Paul who was a great support throughout the surgery. Paul instantly made me feel at ease due to his witty yet calming personality. I cannot thank Paul enough for being by my side (and never did I think I’d meet someone who is just as OCD as me which made me chuckle throughout the whole surgery process)!!
I would highly recommend LASE to anybody who is considering surgery.
Thanks again to the LASE team.

Reply from LASE Cosmetic
I had a breast augmentation with Mr. Ali-Khan, and from start to finish, Lase Cosmetics has been amazing! Although I'm less than two weeks post-op, I am already extremely happy with the result.
Visiting Lase Cosmetics is a wonderful experience. The clinic is warm and welcoming, largely due to the wonderful staff who work there. Any queries are answered promptly and politely, and you're never made to feel like you're a bother. A particular thanks to Lisa and Toni who were great at keeping me informed and answering any questions I had.
Paul is also a real asset to the team! He calmed my nerves and was so lovely on my surgery day. Without him, I certainly wouldn't have felt as calm and cared for.
Overall, I can't imagine receiving better care anywhere else and would recommend anyone considering surgery to book a consultation with Mr. Ali-Khan.
Thank you so much to everybody at Lase!

Reply from LASE Cosmetic
I went here for my breast augmentation and I literally can’t thank everyone enough for how kind and professional they were, it was an amazing experience from start to finish and I’d do it again over and over. I was l sad to leave 🤣. Dr Ali Khan did my surgery he’s amazing they look like there going to be so nice, also want to thank everyone else who was involved in making me time at Lase so comfortable; Paul, Dr Duggy, Yvonne, Diane, and everyone else who was involved in my journey yous are all fabulous and you should be proud of your clinic. I’ve been given everything I need for a comfortable, as pain free as possible, quick recovery and I’m so pleased with how there looking. - A very happy patient!

Reply from LASE Cosmetic
Thank you to LASE for the highest quality care I could ask for. The whole team are extremely professional but also very approachable and they make you feel extremely at ease and almost like friends.
My whole journey was easy, straight forward and pleasant. Dr Ali-khan really is the best surgeon and I would recommend him to anyone who is considering surgery.
The whole team are amazing, everyone of them made my experience a pleasure. The after care is second to non, I was fully updated and informed all the way throughout. Once again thanks to everyone at LASE

Reply from LASE Cosmetic
Hate anything to do with consultations etc but Lisa made the full thing simple and straight forward and a pleasant experience.

Reply from LASE Cosmetic
Yesterday I had a blepharoplasty at Lase Cosmetics to improve the appearance of my eyelids. I met Iain Anderson and the team a few weeks ago and have kept in regular contact since, getting all my questions answered and preparing me for the day. I honestly didn’t feel like I had surgery yesterday - it actually felt like a luxurious spa day with great friends. I couldn’t ask for a more calm, welcoming environment, beautiful settings and professional team. Iain chatted casually throughout the op and I didn’t even realise it was finished - absolutly no pain throughout. The support team around him were all wonderful and nothing was too much trouble. 100% would recommend anyone considering treatment to check them out - I have no idea why I waited so long. Day 2 today, no pain, just bruising (as expected) - shades on and out for a gentle walk. Thank you once again.

Reply from LASE Cosmetic
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.