I had my first consultation with Mr James Wokes at Lase in 2025, after a long discussion and time away to decide, I decided to go ahead with my surgery of breast reduction/uplift in September 2025. B... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Honest and ethical provider of medical aesthetic treatments and aesthetic plastic surgery. We offer day case, plastic surgery in our surgical facility in Jesmond, Newcastle. Surgical procedures include breast augmentation, breast lift, breast reduction, tummy tuck, face lift, liposuction and local anaesthetic labial reduction, and Renuvion skin tightening. Non surgical procedures include anti-wrinkle treatments, dermal fillers, polynucleotides, coolsculpting, cool laser skin tightening, hydrafacial, profhilo and the zo skinhealth range of creams and treatments. Founded by husband and wife team, Lisa and Ahmed Ali-Khan, LASE is known for its warm welcome, high standards, honest and ethical advice, and patients are never pressured into proceeding to treatment, instead they are always given all the time they need. LASE Cosmetic serves patients across Newcastle and the North, including Cumbria, the Borders, Isle of Man, Yorkshire and beyond. We are located opposite the West Jesmond Metro which is only a few stops from Newcastle Central Train station (or a few more stops from Newcastle Airport). ***** IMPORTANT: Please only use this site to leave reviews for services provided by Mr Ahmed Ali-Khan or Mrs Lisa Ali-Khan. Other, independent clinicians use the LASE facilities but are not employed by LASE Cosmetic Limited and do not represent this company. They have their own review profiles for their services which should be used for reviews of services provided by them.*****
Level 2, The Jesmond, Lyndhurst Avenue, NE2 3HH, Newcastle, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is my second procedure carried out by Mr Ali Khan. The staff at LASE make you feel very welcome, Paul looked after me during my procedure and his humour put me at ease. Mr Ali Khan is a very experienced surgeon and I wouldn’t think twice about referring him to friends and family. I’m a just over a week post surgery to have eyelid lift surgery which I am delighted with.

Reply from LASE Cosmetic
If I could give more stars I would
I found Mr Ali-Kahn after carefully looking for an honest, ethical surgeon. After meeting with Mr Ali-Kahn for my first breast augmentation consultation, I immediately knew I would be in safe and experienced hands. Him and his team delivered the upmost care, respect and understanding, and did not disappoint throughout my full journey.
The standards at LASE Cosmetic exceeded my expectations which were already high, and I couldn’t be happier with my natural-looking results.
Mr Ali-Kahn, thank you once again for making me feel confident in my own body.
And another thanks to your amazing team who put me at ease before surgery, especially Paul, Zoe and Dr Kennedy.

Reply from LASE Cosmetic
My breast augmentation was an entire 10/10 experience.... LASE provided me with consistent support and reassurance from the moment I entered the building until I left. I am a highly anxious individual. Prior to my surgery, each individual involved in my care made an effort to meet with me and discuss their roles, and the steps of my procedure. Paul spent some time chatting to me and making me feel at ease before going into surgery, which really helped. After my surgery, I spent some time with Danielle, who was fantastic. We spent some time chatting and joking while I was recovering, she ensured I was comfortable and didnt require anything. Each individual at LASE took their time in visiting me after my surgery, ensuring I was doing okay, which I found comforting.
Dr. Ali Khan was exceptional from the moment I arrived for my initial consultation until I left after my surgery. He engaged in conversation with me and offered me advice and reassurance. He recognised the extent to which I desired this surgery, while also acknowledging my anxiety. I was never encouraged or persuaded to have the surgery and this was one of many reasons why I had chosen LASE.
The atmosphere at LASE is exceptional, and each member of the staff possesses a compassionate and empathetic demeanour, they all make you feel welcoming on arrival and at ease.
Thank you so much to everyone at LASE and for everything you all have done for me! I highly recommend LASE if considering surgery

Reply from LASE Cosmetic
I had breast augmentation surgery with Mr Ali Khan on the 16th May and I couldn't be more thrilled with the results. From the first meeting with Mr Ali Khan I knew I had made the right choice as he made me feel at ease and I never felt pressured to go ahead with the surgery. He was so knowledgeable and gave me all the information I could possibly need and I felt very confident in my decision. On the day of surgery I felt extremely nervous but Paul was there to greet me and stayed with me all day until it was time to go home. He was fantastic and eased my nerves. I'm now 5 weeks post surgery and I absolutely love my new boobs, they look full but very natural which is exactly what I was hoping for. The recovery was a lot easier and better than I had anticipated as well and I'm sure this is due to the excellent skills of Mr Ali Khan. I highly recommend going to Lase, they are the best!

Reply from LASE Cosmetic
Mr. Ali-Khan is an incredible surgeon and a gentleman. From the first consultation I felt completely at ease and knew that he was the person I trusted with this operation. The risks were explained thoroughly and I never once felt pushed to make a hasty decision about spending money. I am extremely happy with my result. Mr Ali-Khan prepared me for an intense recovery period, but the reality of this didn't fully sink in until the operation was over and I had been discharged home. While I had little to no pain following the operation, the huge amount of time I was unable do normal everyday tasks in order to heal properly was something I wish I had fully realised before hand. 6 weeks of being looked after sounds great, but quickly becomes quite annoying. Overall, I would recommend Lase Cosmetic and Mr Ali-Khan to anyone thinking about this operation.

Reply from LASE Cosmetic
Mr Ali-Khan is fantastic. Infact the whole Laze team and the staff at Spire hospital were amazing. I had a tummy tuck with abdominal repair and lipo back in June 2023. I never once questioned my decision. With every meeting with Mr Ali-Khan and his team before and after my surgery, I felt in the safest hands. If I decide in the future to have any further surgery, he is the only person I would trust to do my operation. He is an artist and he changed my life.

Reply from LASE Cosmetic
Lisa is excellent !! Extremely professional with a personal touch highly recommend Lase

Reply from LASE Cosmetic
I can't recommend Lase Cosmetics enough. I had a breast lift procedure done by Mr Ali-Khan and the results are amazing and far better than anticipated. I was nervous going for my initial consultation, but there was absolutely no need to be as Mr Ali-Khan made me feel very relaxed and comfortable. He gave me all the fact of the surgery and never made me feel rushed at all into making a decision in having the Surgery. I went away with all the facts to read and think about before deciding if I wanted to go ahead. I felt
in very safe hands during my surgery and this took all the stress away. The aftercare has been amazing and I was told to just call anytime with any concerns at all. I wish I hadn't hesitated all those years and done it sooner. Thank you Mr Ali-Khan and all your team, you are the best

Reply from LASE Cosmetic
I made the very smart choice of choosing LASE cosmetics for my bilateral breast augmentation. From the moment I met Mr Ali-Khan, he made me feel extremely comfortable and didn’t pressure me into making any decisions.
Starting with the consultation he explained the risks well and got an idea of the look I wanted. We then had a sizing kit appointment where he got a further understanding of the look I wanted and the look I was trying to avoid. He seemed to understand perfectly.
I then met Paul at a pre operative assessment, a lovely man who made me feel like a member of his family. We chatted about how I’d never tried orange creams so he surprised me with some to eat on the day of my surgery!
Zoe looked after me before and after my surgery which I found comforting as we are a similar age. She kept me distracted from my nervous feelings and was really excellent.
In fact, all of the staff are wonderful at LASE cosmetics and I could not imagine having a better experience anywhere else. They’ve all played a part in my body image and self-confidence growing which I’ll be forever grateful for.
Thank you!!

Reply from LASE Cosmetic
6 weeks post breast augmentation and I cannot thank Dr Ali-Khan and the team at LASE Cosmetic enough, the end results are everything I wished for and more.
The whole team have your best needs at heart and this is apparent from the moment you walk through the door.
The consultations with Dr Ali-Khan were thorough and informative and never at any point felt pressured to go ahead with surgery.
Paul and Lisa made me feel at ease on the day of my surgery, Paul’s humour really made it an enjoyable experience and thank you to the lovely nurse who sat with me afterwards.
I was shocked with how quick my recovery was with little pain medication needed and Dr Ali-Khan’s skill has meant my small scars are already barely visible.
I would without a doubt recommend LASE and already have to many friends and family, it truly has been faultless. Thank you!

Reply from LASE Cosmetic
When researching I knew I would feel comfortable with the lase team. From start to finish the process was seamless and I felt extremely well cared for. The clinic is spotless and attention to detail second to none. I have recommended lase to many friends as a result. Needless to say I am extremely happy with my results and would trust the team completely for any future consultations. Thank you.

Reply from LASE Cosmetic
The skill sets here are next level. You're cared for from the minute you walk in, they really go above and beyond. The clinic is immaculate, the team are warm and friendly, both with patients and between each other it's a very comfortable environment. Dr Ali Khan transformed my chest with zero pain - I was amazed at how little discomfort from such a huge operation he has absolutely perfected his technique and is dedicated to ensuring his patients recover and heal well. There is no sales pitch that I experienced with other companies I had walked away from, just honest ethical and clear advice with nothing but patience and understanding. The 'scary' part for most is falling asleep for surgery but this team make it feel like you're in a spa I could not have been more relaxed. I'm healing incredibly well and am ecstatic with my results and if I was to consider going any bigger I'd only do so with Dr Ali Khan and could genuinely skip back into the clinic with a huge smile, nothing but confidence in the team taking care of me, I highly recommend for their high standards, safety and results.

Reply from LASE Cosmetic
Wow I can not put into words how thankful I am for the whole of the LASE Team during my breast augmentation, I honestly could not have asked for a better experience!
I went and met Dr Ali-Kahn for a consultation recommended by a friend and from the moment I met him, his honesty and professionalism, I knew I would be in good hands and did not want to go else where. I did not feel pressured in the slightest and he gave me plenty of time and information to go away with to make sure I was making the right decision.
They booked me in for a second sizing appointment I requested weeks before my procedure as I wanted to be 100% certain of the size implants I recently chose, with no extra charge.
Sam Paul and Lisa calmed my nerves massively distracting me with their friendly and calming manner on the morning of the procedure (Paul more so with his good sense of humour). I woke in recovery with Sam who I can not thank enough for making me feel at ease and just generally having someone there to chat with meant so much to me.
I am now only 1 day post op and in very minimal discomfort, managing perfectly on paracetamol, which feels like a massive relief.
Lisa rang me on the evening of returning home to make sure I was okay and mr Ali-Kahn rang me the following morning to see how I was getting on, the care you receive throughout is absolutely outstanding! If you are thinking about having any type of procedure with the LASE Team I highly recommend! Very clean, welcoming and professional environment, I would do the whole experience again in a heartbeat!

Reply from LASE Cosmetic
Lase Cosmetic are a truly professional organisation.
I visited them today and was met by a very friendly lady on reception that made me feel at ease from the beginning . I then met mr Ali Khan who was extremely professional from the word go..
Mr Khan at no point tried to sell me anything.
His honesty in his assessment of my concerns was absolutely refreshing . Mr Khan advised me of the results I could expect and with his help,I realised that maybe the surgery was not for me .
Mr Khan then advised me that there would be no charge for the consultation , which for me was a real shock, as I was prepared to pay for his truly honest assessment.
Mr Khan is not only a top surgeon, he is a first class , honourable individual.
His integrity is second to nobody.
I have no hesitation in recommending Lase Cosmetics to anybody who is seeking friendly, honest advice on any problem they may have .
10/10 as 5 stars does not do this company justice .
Once again many thanks
Anon

Reply from LASE Cosmetic
I recently had a fatty lump removed from my arm. I've never had surgery before, it was quite daunting. I'd been putting it off and finding reasons to just put up with it. Eventually I decided to have it removed and I did what everyone does; ask friends, Google, check reviews etc. I made an appointment with Lase Cosmetic and I was impressed from the get go. All the team are so friendly and helpful and give you honest information. I felt comfortable about asking questions and confident that they were the right team for me. The surgery was well planned and I was supported all the way. I cannot recommend Dr Ali Khan and everyone at Lase enough! Take it from a very anxious patient who took years to make the decision to have surgery, the experience couldn't have been better. Thankyou!

Reply from LASE Cosmetic
From the moment I had my consultation with Mr Ali-khan for breast augmentation I knew he was going to be my surgeon. He was so easy to talk to, very professional and I felt instantly comfortable and reassured, he answered all my questions and concerns and I never felt pressured at any point.
The day of my surgery couldn’t of went any better, Mr Ali-khan and his team were amazing 🤩 I was so nervous but instantly felt calm when I met Paul (what a great guy) Zoe and Mr Kennedy were fantastic to! Everything was very well organised and ran really smoothly, I actually felt like I was getting VIP treatment!
When I came around from my surgery I was in a little pain which was managed for me straight away, I was sent home with appropriate pain relief and Mr Ali-khan rang me the next morning to make sure everything was ok.
I’m still only 3 weeks post op but I’m so amazed how well my recovery is going. What scared me the most about having surgery was the pain, people would say to me you’ll be in agony for weeks but honestly that hasn’t been the case, and i truly believe this is down to what an amazing, skilful and very experienced surgeon Mr Ali-khan is!
I’m very very happy with my results, and the follow up after care i would recommend lase and their first class service to anyone!
Thank you 😊
V x

Reply from LASE Cosmetic
If you have thought about Breast Argumentation for a while, like I did and have had reservations please make an appointment to see Dr Ali-Khan. This guy is the most professional, honest, genuine guy and a truly skilful Surgeon ( good sense of humour too!) From the moment I met him I knew I was in great hands and made me feel safe to go ahead with the surgery. His detail to make you knowledgeable about all aspects of the surgery from sizing, risks and after care is incredible. You can tell he takes pride in his work and genuinely interested and conscious about getting the best results for you. He was always making sure I was happy at each step of the procedure. The staff and facilities were 1st class also very professional and always smiling and happy to help in my overnight stay, nothing was too much trouble, pure Angels. I had no problems after surgery, didn't need pain killers and had a excellent recovery. The results are amazing and I cant thank Dr Ali-Khan enough. I don't think he realises the changes in peoples lives he makes, not just in Breast Argumentation but other surgery procedures he does. ( I know people who have had other surgery procedures with him) The whole experience was fantastic and would highly recommend. THANK YOU DR ALI-KHAN AND SPIRE WASHINGTON!

Reply from LASE Cosmetic
I have recently undergone Abdominoplasty - or a Tummy Tuck to you and I. With Mr Ali Khan as the surgeon i was in safe hands. As this was my first surgery every I was nervous as to what to expect, I received information via the post, at appointments prior and also all letters are on the portal for easy reference. Hospital staff are also available by phone before and after the surgery, I found nothing to complain about. Every staff member I encountered gave me a smile, their time and smile. Everything was explained to me at every step of the way. I went into hospital very prepared with snacks and drinks and really there was no need, as a person who does not drink tea and coffee I was provided with Pepsi Max at my request.
All of the facilities where immaculate, a TV was in the room and it was peaceful and quiet.
Regarding pain management ALL staff where very responsive when i pressed my buzzer and talked me through options, providing the medication within minutes. Mr Ali Khan genuinely is interested in you as a person and getting the best outcome for you. after discharge I had a query with my new bellybutton, I was invited along the following morning, saw a GP, then was asked to see My Khan in his next clinic so he could review the decision.
what do I wish I had of taken - slippers to walk to theatre, i took bed socks not thinking of the small walk to the theatre.
Would I undergo surgery again - 1 million percent under Mr Ali Khan, he doesn't push the surgery on you at initial consultation - he gives you all of the facts and his honest opinion regarding options, he genuinely cares as do the staff. Oh and the procedure had amazing results for me

Reply from LASE Cosmetic
Dr Ali Khan had been recommended to me through a friend who had surgery done by him at spire. My first consultation and the ones following were very informative, all of the risks were explained and time was taken to choose the correct implant size. I just knew I was in good hands with a professional warm and friendly approach.
Pre op appointment with Paul went great he was amazing at putting my nerves at rest! He explained perfectly what would be happening the following week.
Surgery day came and I was feeling anxious, I arrived at the clinic to be welcomed by Paul and Zoe. Huge shout out to both of you, you really kept me calm. The whole thing was so smooth. The clinic is immaculate! I held Paul's hand in theater and drifted off for the best nap of my life. When I woke up Zoe was by my side. Pain was minimal on waking and generally for the following days (much less than I expected) I was made a delicious sandwich by Paul and rested until I felt well enough to go home.
The next morning Dr Ali Khan called first thing in the morning to check how I was, all was fine. Today I had my 1 week post op appointment and everything looks great, healing well with very small scars. I couldn't be happier, there is nothing about the whole experience I'd change. The team are amazing and I can't recommend enough!
Thank you lase!

Reply from LASE Cosmetic
The whole experience from start to finish was amazing. I felt at ease throughout from my first consultation through to my last. I knew I picked the right surgeon straight away, I went in and was told all the risks of surgery and was made to feel very comfortable. Throughout the experience I was always asked if I was happy with my choices which was great. My surgery went amazing and I was given the best after care. My result are exactly what I wanted and have honestly made me so happy. I could not recommend anyone more and could not fault my experience at all.

Reply from LASE Cosmetic
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.